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randym431
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Joined: May 31, 2005
Posts: 67

PostPosted: Fri Apr 07, 2006 8:19 pm    Post subject: Change Your phone Number - Feature? Reply with quote Back to top

How does the 'change your number" work? Does it assign a new tele # and dump your current number?
And if so, calling your dumped #, what recorded msg do you get ? (not in service, disconnected, ???)

In short, can you simple change to a new # and discontinue the old using the "change your number" feature?
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cmeisel
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Joined: Aug 14, 2005
Posts: 11

PostPosted: Fri Apr 07, 2006 10:53 pm    Post subject: can change number Reply with quote Back to top

When you log into your account (under billing) you can change you r number
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mharvey
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Posts: 135
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PostPosted: Fri Apr 07, 2006 11:04 pm    Post subject: Reply with quote Back to top

I believe it you use the change your number feature your old number will be disconnected with a message that it is not in servce... at least until they hand it out again to the next new Vonage customer.

I am not sure how long it takes for this change to be in affect but I would imagine the process does not take much longer than just getting a new virtual number. When I signed up for a virtual number the website told me that the change would be in affect in a few hours. The new number was working in less that 5 minutes.

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cmeisel
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Posts: 11

PostPosted: Fri Apr 07, 2006 11:11 pm    Post subject: options Reply with quote Back to top

you seem to have different options if you disconnect the old one right away (no message to callers) or get a change notification for a while or permanently forward the old one.
if you go through the web site to do it they show you the options.
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cmeisel
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Joined: Aug 14, 2005
Posts: 11

PostPosted: Fri Apr 07, 2006 11:12 pm    Post subject: options Reply with quote Back to top

you seem to have different options if you disconnect the old one right away (no message to callers) or get a change notification for a while or permanently forward the old one.
if you go through the web site to do it they show you the options.
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Kuka
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Joined: Dec 31, 2005
Posts: 85
Location: Overseas

PostPosted: Fri Apr 07, 2006 11:14 pm    Post subject: Reply with quote Back to top

If I remember right your old number becomes a temporary virtual number for 7 days giving you time to tell people the new number.
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brian188
Vonage Forum Master
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Joined: Mar 04, 2006
Posts: 203

PostPosted: Fri Apr 07, 2006 11:34 pm    Post subject: Changing your Number Reply with quote Back to top

The below text is right from the Vonage website in the "Change your Phone number" option:

When you change your number, Vonage gives you three choices:

Permanent Call Forwarding with Virtual Number
You keep your old number as a Virtual Number, forwarding calls to your new number permanently and never falling out of touch with important people


Temporary Call Forwarding
Your old number will stop forwarding calls to your new number after seven days


No Call Forwarding
Your old number stops taking calls immediately
Please note that regardless of which option you choose, ALL stored voicemail messages associated with your old number will be DELETED PERMANENTLY AFTER SEVEN DAYS.



Please choose an option below:

Permanent Call Forwarding with Virtual Number
Forward calls from my old Vonage number to my new Vonage number permanently by turning it into a Virtual Number. ($4.99 monthly charge**)

Temporary Call Forwarding
Forward calls from my old Vonage number for seven days. (No Charge)

No Call Forwarding
Please do not forward calls from my old Vonage number. (No charge)
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randym431
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Full Forum Member


Joined: May 31, 2005
Posts: 67

PostPosted: Wed Apr 12, 2006 8:45 pm    Post subject: Reply with quote Back to top

Thanks folks!!!!

I ported my qwest # over, but seems lately I'm getting so many nonsense calls, like # unknown or 1800 tele market(?). They dont leave msgs, just rings then they hangup.
Just looking into getting a new diff # if need be, and how the process works.
thanks
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brian188
Vonage Forum Master
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Joined: Mar 04, 2006
Posts: 203

PostPosted: Wed Apr 12, 2006 9:53 pm    Post subject: Reply with quote Back to top

Changing your # is one option. Have you tried the national no call list? https://www.donotcall.gov/default.aspx And check to see if your state has a no call list too. I've been on the list since it began, and I can't even remember the last telemarketer call I got.

Then again, maybe Vonage will start ACR!!! Definitely not holding my breath for that one though.
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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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