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NateHoy
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Mon Apr 10, 2006 1:08 pm    Post subject: Reply with quote Back to top

Can't argue with the man, he's right. The WRTP54G should be flashed with something, ANYTHING, beyond the 1.00.20 barrier before shipping.

Unfortunately, manufacturing probably has everything tooled up for 1.00.20 and changing things on the build floor, when Vonage has it contracted out to Linksys and Linksys has it contracted out to CyberTAN where they put a pretty silver box and a Linksys/Vonage label on the WGV614, and CyberTAN has it contracted out to God-knows-who for the actual assembly and firmware work, is probably fraught with more peril than just dealing with the routers as they are. Welcome to the 21st century, where outsourcing is king! (grin)

The problem does not occur at any other point, thankfully (so far). The devices can apparently go all the way to 1.00.20 without any special handling or tweaking or sledgehammer work. It's the 1.00.20 -> next revision that is the real problem. After that, upgrades have been a walk in the park (other than the usual list of unintended consequences, and/or nice improvements, usually "and").

The good news is that once you are over the 1.00.20 "hump", the WRTP54G is really an excellent Vonage device, and the workaround is simple, if kludgy.

The bad news is that getting over that "hump" is an inconvenience that customers should not have to deal with (the darned things just needed to have more memory from the factory, or a way for a firmware autoupdater to turn off wireless for the duration of the upgrade) and have no way of being aware that they even HAVE to deal with it, unless they happen to find sites like this one.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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Picsman
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Joined: Mar 05, 2006
Posts: 48
Location: USA Middle left coast

PostPosted: Mon Apr 10, 2006 1:08 pm    Post subject: Reply with quote Back to top

NateHoy wrote:
1.00.20! My God, man, you're sending voice packets on stone tablets! The list of known issues on that thing is as long as my arm, plus the ten foot pole I wouldn't touch that firmware release with! Wink

I feel so... so... soooo prehistoric. I guess I just misinterpreted the hieroglyphics on the cave wall here.

Having called Vonage Customer Service several times (no need to tell that story) I'm bewildered nobody ever mentioned firmware updates.

And, having to turn off wireless to get firmware updates seems so... so... soooo prehistoric. I mean, solid-state memory is unbelievably expensive these days.

Okay, I've done the first power cycle after disabling the wireless section. Nothing's changed in 10 minutes. Am I impatient?. I'll do the power cycle dance a few times more, then call Vonage.

Thank you very much for your help.

I'll report success/failure here when I have some results.
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NateHoy
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Mon Apr 10, 2006 1:26 pm    Post subject: Reply with quote Back to top

Rumor has it that the RTP300 is getting a new firmware update last week and this week (that is the non-wireless cousin of the WRTP54G).

If the firmware update servers are loaded up on a full deployment like this, it may be that the router isn't getting a response when it asks if there are any updates available.

You may also want to try adding a step before the others in the list:

1. Do a factory reset of the router settings.
2. Turn off wireless, QoS, and DNS Proxy (in other words, free up as much memory as you can).
3. Restart the router (caution: if the power light is already blinking, DON'T TOUCH IT!!!!!)
4. Verify wireless, QoS, and DNS Proxy are still off.
5. Wait 1/2 hour or so.


You may also be able to upgrade the firmware yourself:

http://www.vonage-forum.com/ftopic9581.html

The latest firmware image (1.00.60) is NOT the one ColdGin refers to, but may be found here:

http://httpconfig.vonage.net/wrt-11.1.0-r021-1.00.60-r060123.img

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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Picsman
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Joined: Mar 05, 2006
Posts: 48
Location: USA Middle left coast

PostPosted: Mon Apr 10, 2006 4:46 pm    Post subject: Reply with quote Back to top

NateHoy... and others as well.

I have seen the devil! Eek

But, I have somehow survived and am now running 1.00.60.

I had previously changed the IP of the router to 192.168.0.1 (from 192.168.15.1) and one of the anomalies was that the help screens did not work correctly--I could not access the "more" parts--but now I can. Someone at Linksys must have figured out that if you can change the addy of the box, the help screens should honor that as well.

And, the router now shows "provisioning succeeded."

Wow! Hopefully my call waiting problem will be solved (yeah, I'm an optimist). I'll keep you posted.

Thanks.
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upanshu
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Joined: Feb 22, 2005
Posts: 7

PostPosted: Mon Apr 10, 2006 5:03 pm    Post subject: Problem with Linksys WRTP54G Reply with quote Back to top

Hi,

I have recently switched to Linksys WRTP54G wireless router, since then I am seeing couple of problems:

1. Call drops if there is any call waiting.
2. Wireless connection is dropping very frequently.
3. When I rebooted my Laptop, I am not able to connect using wireless option.

Does anybody sees this problem or any resolution?

Thanks,
-Upanshu
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Picsman
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Joined: Mar 05, 2006
Posts: 48
Location: USA Middle left coast

PostPosted: Mon Apr 10, 2006 6:14 pm    Post subject: Re: Problem with Linksys WRTP54G Reply with quote Back to top

upanshu wrote:
Does anybody sees this problem or any resolution?
I have/had the same problem as you. I suggest you read what's above... I just updated the firmware on my WRTP54G to 1.00.60 and according to the information I read here that may solve my problem... and maybe yours, too!
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monkeypoop
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Joined: Apr 10, 2006
Posts: 3

PostPosted: Mon Apr 10, 2006 7:14 pm    Post subject: I've got 1.00.20 too Reply with quote Back to top

I'll try to disable the wireless overnight, unplug, and hope. I too was looking for a firmware on Linksys. Thanks for the help.
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Picsman
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Joined: Mar 05, 2006
Posts: 48
Location: USA Middle left coast

PostPosted: Mon Apr 10, 2006 8:00 pm    Post subject: Re: I've got 1.00.20 too Reply with quote Back to top

monkeypoop wrote:
I'll try to disable the wireless overnight, unplug, and hope. I too was looking for a firmware on Linksys.
Look at NateHoy's post immediately above. He shows a link to the 1.00.60 image file. Updating the firmware is a snap, albeit a trifle scary. Takes less than a minute and you'll feel soooo good to see "provisioning successful" instead of "provisioning failed" and are no longer dealing with stone tablets for message pads and rocks for stylus. Lol
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NateHoy
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Mon Apr 10, 2006 8:24 pm    Post subject: Re: I've got 1.00.20 too Reply with quote Back to top

Picsman wrote:
Updating the firmware is a snap, albeit a trifle scary.


Scary? Dang, try downloading the source and playing with it sometime.

I'm itching to get my hands on a "discarded" RTP300 or WRTP54G (obviously, one that is never intended to see Vonage service again, since my plans are seriously outside the Vonage TOS), in the hopes of making it do a few things the original authors never intended. Someday, I'll find someone willing to part with one on the seriously cheap or free side. Wink

The more I read up on the components and core of these machines the more they intrigue me.

The "scary" part comes in when you realize I'm an RPG (ancient IBM language) analyst/architect, and the last time I played with C, that "newfangled C++" stuff was just coming out. And I'm hoping to start writing firmware mods. Craaaazy, and I'll probably just fry the unit anyway, but that's why I want to get one or more of them on the cheap (grin)...

Got the parts (except a monitor and case) for a Linux machine lined up. Just gotta scrounge a few more bits, and let the fun begin!

Muhahahaha....

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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Picsman
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Joined: Mar 05, 2006
Posts: 48
Location: USA Middle left coast

PostPosted: Mon Apr 10, 2006 9:12 pm    Post subject: Re: I've got 1.00.20 too Reply with quote Back to top

NateHoy wrote:
Scary? Dang, try downloading the source and playing with it sometime.
We're talking "scary" at a very different level. When I said "scary" I didn't mean scary like on the Medical Examiner's table!" More like Band-Aids(tm) and skinned knuckles, don'cha know.

RPG: Seems that was the language we used on an IBM 1440 'way back when. Ancient? Ha! I remember sub-flooring, chillers, card sorters and (when we finally got state-of-the-art gear) tape drives. And, before that, IBM 402's complete with wires and plugboards!

If 1.00.060 does not solve my problem you may get an only slightly dented, kerosene-soaked WRTP54G simply for the cost of shipping.

Anyone who lives in Maine and works for a company in Kentucky would have to have a well-developed sense of humor. I'd say there'd have to be some sort of cultural gap there but gawd, you and your employer/client must have some great stories to swap.
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