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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
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Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
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took place on the
4th and 5th of
Nov. E-mails with
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On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

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Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
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make my phone ring
louder so I can
hear using
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In The Forum:
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On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
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On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
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Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
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Topic:
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On Jul 17, 2016 at 23:42:46


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Fax - Tivo - Alarms
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Greg
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Joined: May 21, 2003
Posts: 3

PostPosted: Tue Jun 10, 2003 8:06 pm    Post subject: Poor fax line performance Reply with quote Back to top

I have a HP PSC 950 fax, printer, scanner copier and ever since I switched over to using my Vonage telephone with the fax machine I've had trouble with the faxes failing during transmission. I can recieve perfectly well. I've called Vonage tech support twice, but they've basically told me that the only thing I can do is try to slow the modem down on the fax machine to 9600 baud from 14.4 k baud. Unfortunately, after calling HP it looks like there is no way to make this change!

So basically unless I can get this working, I'm going to have to give up Vonage and go back to the old fashion line, because faxing is very important to me!

1. Has anybody had success in using this particular fax machine with Vonage? Or sucess with other HP multifunction machines? Did you have to do anything special to get this to work?

2. Vonage had me install the "Ping Plotter" program and set the packet size to 1200. I get a "round trip" loop of about 1035ms. Have other folks had similar results?

Thanks in advance.

- Gregory
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joshua
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Joined: Apr 09, 2003
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PostPosted: Wed Jun 11, 2003 1:47 pm    Post subject: Reply with quote Back to top

I have the same fax machine and have had no problems sending or receiving faxes on my Vonage line. I have also not noticed any speed variation in fax transmission since the change over.

Good Luck.

Josh
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DavidR
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Joined: Jun 13, 2003
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PostPosted: Thu Jun 12, 2003 10:28 pm    Post subject: Reply with quote Back to top

I just started using the fax line today and have the same problem. It usually quits with an error in transmission after the first page or two. I am using a fax modem and I was also told to lower it to 9600 but it has no effect. I'm a little disappointed but will keep looking for answers. The fax goes through fine on the regular phone line Sad.

Update: I just tested using the regular Vonage line and it works fine as well! I wonder if the fax line could be using bandwidth saver and they don't know it? There is no way to access the settings for it in the dashboard. Just a thought.

David
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Cam_
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Joined: May 01, 2003
Posts: 54

PostPosted: Sun Jun 15, 2003 10:24 pm    Post subject: Reply with quote Back to top

You should contact Vonage customer care. I had a problem with my faxing a while back and contacted them. It took a couple of days, and they did pass my service problem up to a higher tier, but they did get my faxes working perfectly. They made some change to my configuration file in the ATA and I haven't had any problems since.
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cornett
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Joined: Mar 09, 2003
Posts: 3
Location: USA

PostPosted: Mon Jul 07, 2003 10:04 pm    Post subject: credit card machine Reply with quote Back to top

My fax works ok. But my credit card machine kept getting to many errors and had to put it on a regular phone line. Just wanted to pass on the info.
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dconnor
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Joined: Mar 05, 2003
Posts: 2263
Location: The Beach

PostPosted: Mon Jul 07, 2003 11:22 pm    Post subject: Re: credit card machine Reply with quote Back to top

cornett wrote:
My fax works ok. But my credit card machine kept getting to many errors and had to put it on a regular phone line. Just wanted to pass on the info.


Interesting issue, Cornett. Did you speak with Vonage CS about it?
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bobnarly
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PostPosted: Sat Jul 12, 2003 4:18 am    Post subject: *99 Reply with quote Back to top

I read on another site that you can put in *99 before the number to put the ATA in fax only mode but I haven't tried it nor have i found it in the Cisco ATA guide....



laters,

bob
Razz
darkwingduck
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Joined: Mar 10, 2003
Posts: 6
Location: USA

PostPosted: Sun Jul 13, 2003 8:13 pm    Post subject: Re: *99 Reply with quote Back to top

bobnarly wrote:
I read on another site that you can put in *99 before the number to put the ATA in fax only mode but I haven't tried it nor have i found it in the Cisco ATA guide....



laters,

bob
Razz


Thats old news, you should not have to do that anymore.
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