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Bruafekkay Posted:
agreed dingy
anybody, obviously
if the quarters is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
granit stelen beefy
On Dec 08, 2016 at 19:41:55

Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

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mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

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Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
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Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
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make my phone ring
louder so I can
hear using
...

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On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
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Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
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cfrank01
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Joined: Mar 06, 2005
Posts: 18

PostPosted: Wed Apr 05, 2006 10:25 am    Post subject: Service Outage in 405 area code Reply with quote Back to top

This morning I noticed when I called my Vonage number, I got a recording stating "The number you have dialed is either disconnected or no longer in service." I then called Vonage Customer Service (actually for the first time since I've had Vonage). I only had to wait about 5 mins before I spoke with a rep who then informed me this was a known issue with the 405 Area Code and it would be fixed shortly. That was over an hour ago and it still isn't fixed. There is also NO service outage announcement posted anywhere on their website.
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sanditeguy
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Joined: Dec 16, 2005
Posts: 57

PostPosted: Wed Apr 05, 2006 12:20 pm    Post subject: Reply with quote Back to top

We had the same problem with the 918 area code and some Tulsa and Sand Springs numbers. They still haven't fixed it, but I just chose to get a Sapulpa number, and got outta the hassle.
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cfrank01
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Joined: Mar 06, 2005
Posts: 18

PostPosted: Wed Apr 05, 2006 12:30 pm    Post subject: Service STILL out! Reply with quote Back to top

Ok, it's been over 2 hrs and I am still getting the recording. There is also still no Service Announcement posted. Guess I'll have to call again.
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sanditeguy
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PostPosted: Wed Apr 05, 2006 2:59 pm    Post subject: Reply with quote Back to top

As it turns out, my Mom's been trying to call, and she finally IMed me, and tells me she's getting that recording too. Well, I'm gunna call Vonage now. Wish me luck!
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joewro
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Posts: 7

PostPosted: Wed Apr 05, 2006 4:28 pm    Post subject: Reply with quote Back to top

I'm in area code 508 and having the same problem. This is very bad customer service for Vonage to not post a service outage message! I just hung on the tech support line for about 45 minutes and then it went to a fast busy signal and disconnected me. I am "slightly" aggravated since I've had Vonage for about a month.

BAD Vonage !!! MAKE ME WANT TO SMASH THINGS!!!
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wimberle
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Joined: Jan 07, 2006
Posts: 46
Location: Tyler, Texas

PostPosted: Wed Apr 05, 2006 4:46 pm    Post subject: Reply with quote Back to top

903 Area code is also down and has been all day. No message posted on their web site. Now how hard could that be? There is no excuse for it so come on all you "Vonage can do no wrongers" and tell me why no message is posted.

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joewro
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Joined: Apr 05, 2006
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PostPosted: Wed Apr 05, 2006 4:50 pm    Post subject: Reply with quote Back to top

I agree. Next time I see one of those jabronies, I'm gonna feed him a knuckle sandwich...

But seriously, I think we should all get credits on our bills for the month. I pay for a month of service - not a month minus one day (and counting) of service. I want Vonage to have to pay for the mistakes it is making. In the IT industry, they call it redundancy and disaster recovery. There is no excuse for such a widespread outage for such a long time.
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wimberle
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Location: Tyler, Texas

PostPosted: Wed Apr 05, 2006 4:58 pm    Post subject: Reply with quote Back to top

Vonage may have just "jumped the shark" as far as I am concerned.

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joewro
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PostPosted: Wed Apr 05, 2006 5:03 pm    Post subject: Reply with quote Back to top

I would like to see some news articles on this problem - maybe that will force Vonage to step it up a bit. They must be making a killing off us - the least they could do is let us know when they are having problems instead of us having to find out on our own.
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wimberle
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Location: Tyler, Texas

PostPosted: Wed Apr 05, 2006 5:12 pm    Post subject: Reply with quote Back to top

They are already getting press: http://blogs.zdnet.com/ip-telephony/?p=572

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