Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
demnos
New Forum Member
New Forum Member


Joined: Oct 03, 2005
Posts: 9
Location: East Earl, PA

PostPosted: Wed Apr 05, 2006 8:31 am    Post subject: Problems with RTP300 and staying connected to the internet Reply with quote Back to top

First off here is the data:

1. Your location : New Holland, PA
2. Your ISP name and type (cable, DSL, wireless etc) : Comcast Cable
3. Upload and download speeds : 6mb down / 768k up
4. Modem make and model : Motorola SB5100
5. Type of Vonage adapter used : RTP300
6. Setup of Network : Cable Modem ----> RTP300 --> Office LAN
7. Issue you are experiencing : Router "dies" overnight. Router constantly disconnects and reconnects internet. More info below.
8. DETAILED results from www.testyourvoip.com with a test call to Boston : Score was 3.2

Image they emailed me is:



So anyway, hopefully the info above will tell you something. The problem I have been having all seems to be with this Linksys RTP300 and I'm really wondering if switching to the Motorola VT2442 would help out.

Two problems are very common here at the office. First of all, at least one morning a week I'll have to reset the router by unplugging it. When I get to the office none of the computers can connect to the internet. Once I reset the router all is great for several days again but the problem keeps on coming back. It has been doing that ever since we received the unit. I thought that perhaps a firmware update would fix the problem, but 2 firmware updates later this is still happening.

The second problem is a bit stranger. Again it is fixed by resetting the router but this one is far more annoying. The router is apparently connecting and disconnecting from the internet. I'm not sure how to best explain it but it seems to go into some kind of internal loop of some sort. The best example would be the instant messenger clients that we have installed (MSN, AIM, and sometimes Skype). When this problem is occurring the messengers will popup every minute or so and say that they are reconnecting. A minute later then will be disconnected but then after another minute they are connected again. They will continue to do this until the RTP300 is reset then everything works normal again for several more days. Also, while this is going on, websurfing is useless because a constant connection can not be made. A website will often load partially and then the browser will just get hung in space trying to load that page because the internet connection cut off half way through loading. If you then hit reload the page may or may not load. If it does load it will probably get hung on the first link that you try to click. Again, this is all solved by resetting the router as well.

I haven't had any problems with Voice calls at all yet though. We've never had any dropped calls. Things seem to be fine on that end so I know the internet connection from Comcast is ok. Everything is just messed up with this RTP300 thing.

First of all, what might be causing this and second, are the Motorola VT2442's more reliable?

Thanks and sorry for the long explanation but I want to get to the bottom of this. It is extremely frustrating.

_________________
Demnos
http://www.demnos.com/blog
View user's profile Send private message Visit poster's website AIM Address ICQ Number
MRN
Vonage Forum Associate
Vonage Forum Associate


Joined: Sep 16, 2005
Posts: 10

PostPosted: Wed Apr 05, 2006 1:24 pm    Post subject: a possible solution Reply with quote Back to top

I had a similar problem, I ended up replacing the router with a wireless model and place the 300 on one of the ports as a phone adapter only

old system:
cable modem ->RTP300 ->wireless router




new system:
cable modem -> Trendnet router -> RTP300 ->phone system

So far no wierd disconnects.
View user's profile Send private message
vidmaster
Vonage Forum Junior
Vonage Forum Junior


Joined: Apr 06, 2006
Posts: 35
Location: Brick, NJ

PostPosted: Thu Apr 06, 2006 9:56 pm    Post subject: Reply with quote Back to top

That's usually one of the signs of a failing router. Ever router I've had would do that before it starts to go. It is normal to have to reboot the router because of this sometimes. If it does it more than 1-3 times a month, something is wrong with it. Sometimes, only the pc's will lose connection to the router, but the WAN link will remain up. This can be resolved by setting your NIC from auto negotiate to 10Mbps Full Duplex in your network card props under device manager.
View user's profile Send private message AIM Address
NateHoy
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Fri Apr 07, 2006 6:56 am    Post subject: Reply with quote Back to top

There are two known issues with the router that could cause this kind of behavior.

First, the DNS Proxy on the router is weak. I had a lot of problems with my WRTP54G (identical to your RTP300, but with wireless) until I fixed it:

http://vonage.nmhoy.net/dnsproxy.html

Second, the router has known issues with P2P applications or anything that opens a lot of connections to the Internet and leaves them open. Anything more than about 2,000 connections in a 5 day period will cause the router to refuse any new connections until it is rebooted. If this is the problem, I'm afraid the only way to fix it is to put a better router in front of it and relegate the Vonage router to Vonage voice duty only (which is what I ended up doing with mine, and I was much happier after that).

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
View user's profile Send private message
demnos
New Forum Member
New Forum Member


Joined: Oct 03, 2005
Posts: 9
Location: East Earl, PA

PostPosted: Fri Apr 07, 2006 8:00 am    Post subject: Reply with quote Back to top

So would asking Vonage to ship me the Motorola VT2442 be an answer? Is the Motorola router better then the Linksys router or just the same old stuff with a different name on it?

Thanks again for your help so far.

_________________
Demnos
http://www.demnos.com/blog
View user's profile Send private message Visit poster's website AIM Address ICQ Number
mundy5
Member of the Week
Member of the Week


Joined: Feb 28, 2005
Posts: 1179

PostPosted: Fri Apr 07, 2006 8:06 am    Post subject: Reply with quote Back to top

Demnos, your problem lies here:

Demnos wrote:
6. Setup of Network : Cable Modem ----> RTP300 --> Office LAN


Because you have placed the rtp300 in a crucial traffic junction, it's router is probably incapable of handling that much traffic.

I'd suggest getting a robust router and placing it where the rtp300 is currently and moving the rtp300 to one of the ports in the LAN and using its Voip portion only. Make sure to give priority to voice traffic in your new router. People here really like WRTP54G (especially NateHoy Very Happy) with aftermarket firmware (I think).

That would be my suggestion since you have a lot of traffic going through your network.

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
View user's profile Send private message
NateHoy
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Fri Apr 07, 2006 8:15 am    Post subject: Reply with quote Back to top

Actually, I like the WRT54GL with aftermarket firmware.

The WRTP54G is an RTP300 with wireless, and is an excellent Vonage device.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
View user's profile Send private message
demnos
New Forum Member
New Forum Member


Joined: Oct 03, 2005
Posts: 9
Location: East Earl, PA

PostPosted: Tue Apr 11, 2006 7:46 am    Post subject: Reply with quote Back to top

Any suggestions as to what a good robust router might be? I've always liked routers by Zyxel in the past. Any other suggestions?

_________________
Demnos
http://www.demnos.com/blog
View user's profile Send private message Visit poster's website AIM Address ICQ Number
demnos
New Forum Member
New Forum Member


Joined: Oct 03, 2005
Posts: 9
Location: East Earl, PA

PostPosted: Tue Apr 11, 2006 7:59 am    Post subject: Reply with quote Back to top

I just did some looking around and let me know what you think about these two routers.

ZyXEL Zywall 2
http://us.zyxel.com/web/product_family_detail.php?PC1indexflag=20040908175941&CategoryGroupNo=1E68E573-AE4C-4140-B9A6-36AE82B49B4F

ZyXEL Prestige 334
http://us.zyxel.com/web/product_family_detail.php?PC1indexflag=20040520161313&CategoryGroupNo=DF89431C-2E48-4C85-9511-C602E7C6958B

Thanks,

_________________
Demnos
http://www.demnos.com/blog
View user's profile Send private message Visit poster's website AIM Address ICQ Number
MRN
Vonage Forum Associate
Vonage Forum Associate


Joined: Sep 16, 2005
Posts: 10

PostPosted: Tue Apr 11, 2006 8:16 am    Post subject: Reply with quote Back to top

I recomend TrendNet TEW-611 BRP. It works great without any need for third party Firmware. This is a wireless device also.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New emilymf11
New Today 3
Yesterday 9
Total 99038

Who Is On Site
Visitors 93
Members 0
Total 93


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.81
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.75 Seconds and 442 Pages In The Last 60 Seconds
The Vonage VoIP Forum