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Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01


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iamgeorge
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Joined: May 10, 2004
Posts: 2

PostPosted: Mon May 10, 2004 3:29 am    Post subject: No phone, no internet Reply with quote Back to top

I have a new account, never used this before so it's my first install.

I have a cable modem (ethernet) to the computer. I put the motorolla box between the puter and router, followed the install instructions. The cable modem blinks and has activity light like the moto box is running (with pc off). The lights on the back of the motto box (ethernet) are active. The light on top of the motto box blinks, but does not go solid. I left the motto box sit there for over 30 minutes to let it update.

1. I can't get the phone to work, just static, no dial tone.
2. No internet connection.
3. Cant ping out from the computer to anything.
4. Cant get the IP address on the motto box.

I would assume this is a dead motto box, but there is one thing. For my internet I need to log in to the server to get access.

The motto box flashes a sequence, looks like a pattern. I'll try to write down the pattern. It never goes to a solid light though.

I'm getting a router, but I believe the motto box is dead.

Any thoughts, suggestions, would be appreciated.
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iamgeorge
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Joined: May 10, 2004
Posts: 2

PostPosted: Mon May 10, 2004 3:42 am    Post subject: Reply with quote Back to top

Sorry, typo.

I put the motorolla box between the puter and router, followed the install instructions

should read

I put the motorolla box between the puter and cable modem, followed the install instructions
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garys_2k
Vonage Forum Master
Vonage Forum Master


Joined: May 05, 2004
Posts: 183

PostPosted: Mon May 10, 2004 8:56 am    Post subject: Reply with quote Back to top

Is your computer obtaining its IP address automatically (using DHCP)? If not, let it, and see if you can then log into the moto box. Also, reboot your cable modem to see if that helps. I had to reboot my modem to get my moto box to see outside when I tried it that way. I now have the moto box sitting behind my router, on one of the switched ports, just like the computers in the house.

_________________
- Gary
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alcheringa
Vonage Forum Associate
Vonage Forum Associate


Joined: Apr 26, 2004
Posts: 21

PostPosted: Wed May 12, 2004 8:01 am    Post subject: Installation Reply with quote Back to top

I have installed several, when run into problems call, the Vonage help line and select option #3, tech suport.
Those blokes are wonderful and will stay with you till the ATA, the phone and your internet are all working.
Very thorough and methodical, they will work you through all the steps.
Hope this will help you
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rajs
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New Forum Member


Joined: Apr 06, 2004
Posts: 6
Location: Orlando

PostPosted: Wed May 12, 2004 9:32 am    Post subject: Reply with quote Back to top

Hi,
As somebody else suggested, call Vonage help desk. I had to return my MTA two times before I got it to work. The MTA would just keep blinking. It was blinking twice, which meant trying to get IP. Also, ask them to give you a prepaid return postage. If you don't ask, you don't get it. No need to pay out of your pocket to return a faulty MTA back to Vonage.

Raj
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strange_69
Vonage Forum Master
Vonage Forum Master


Joined: Mar 07, 2004
Posts: 188

PostPosted: Wed May 12, 2004 11:01 am    Post subject: Reply with quote Back to top

When I first set up my MTA I had the same prob. I have a similar setup as yours. What I had to do was change the MAC address of the Moto Box (Just as MOTO said, LOL). Anyways, if you do not know how to do that ask and I, or someone on this forum, will try to walk you through it. Hope that helps.
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