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Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
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Topic:
Recent calling problem from Egypt
On May 02, 2017 at 12:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26


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iamgeorge
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Joined: May 10, 2004
Posts: 2

PostPosted: Mon May 10, 2004 3:29 am    Post subject: No phone, no internet Reply with quote Back to top

I have a new account, never used this before so it's my first install.

I have a cable modem (ethernet) to the computer. I put the motorolla box between the puter and router, followed the install instructions. The cable modem blinks and has activity light like the moto box is running (with pc off). The lights on the back of the motto box (ethernet) are active. The light on top of the motto box blinks, but does not go solid. I left the motto box sit there for over 30 minutes to let it update.

1. I can't get the phone to work, just static, no dial tone.
2. No internet connection.
3. Cant ping out from the computer to anything.
4. Cant get the IP address on the motto box.

I would assume this is a dead motto box, but there is one thing. For my internet I need to log in to the server to get access.

The motto box flashes a sequence, looks like a pattern. I'll try to write down the pattern. It never goes to a solid light though.

I'm getting a router, but I believe the motto box is dead.

Any thoughts, suggestions, would be appreciated.
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iamgeorge
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Joined: May 10, 2004
Posts: 2

PostPosted: Mon May 10, 2004 3:42 am    Post subject: Reply with quote Back to top

Sorry, typo.

I put the motorolla box between the puter and router, followed the install instructions

should read

I put the motorolla box between the puter and cable modem, followed the install instructions
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garys_2k
Vonage Forum Master
Vonage Forum Master


Joined: May 05, 2004
Posts: 183

PostPosted: Mon May 10, 2004 8:56 am    Post subject: Reply with quote Back to top

Is your computer obtaining its IP address automatically (using DHCP)? If not, let it, and see if you can then log into the moto box. Also, reboot your cable modem to see if that helps. I had to reboot my modem to get my moto box to see outside when I tried it that way. I now have the moto box sitting behind my router, on one of the switched ports, just like the computers in the house.

_________________
- Gary
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alcheringa
Vonage Forum Associate
Vonage Forum Associate


Joined: Apr 26, 2004
Posts: 21

PostPosted: Wed May 12, 2004 8:01 am    Post subject: Installation Reply with quote Back to top

I have installed several, when run into problems call, the Vonage help line and select option #3, tech suport.
Those blokes are wonderful and will stay with you till the ATA, the phone and your internet are all working.
Very thorough and methodical, they will work you through all the steps.
Hope this will help you
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rajs
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New Forum Member


Joined: Apr 06, 2004
Posts: 6
Location: Orlando

PostPosted: Wed May 12, 2004 9:32 am    Post subject: Reply with quote Back to top

Hi,
As somebody else suggested, call Vonage help desk. I had to return my MTA two times before I got it to work. The MTA would just keep blinking. It was blinking twice, which meant trying to get IP. Also, ask them to give you a prepaid return postage. If you don't ask, you don't get it. No need to pay out of your pocket to return a faulty MTA back to Vonage.

Raj
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strange_69
Vonage Forum Master
Vonage Forum Master


Joined: Mar 07, 2004
Posts: 188

PostPosted: Wed May 12, 2004 11:01 am    Post subject: Reply with quote Back to top

When I first set up my MTA I had the same prob. I have a similar setup as yours. What I had to do was change the MAC address of the Moto Box (Just as MOTO said, LOL). Anyways, if you do not know how to do that ask and I, or someone on this forum, will try to walk you through it. Hope that helps.
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