Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
ElalfZek Posted:
cheap coach purses
Some sections are
fairly sound,
nevertheless the
general
...

In The Forum:
Hard Wiring - Installation
Topic:
mcm shoulder bag 761727408
On Nov 19, 2017 at 02:16:33

mikebrown Posted:
Hello
there, Please
check out -
http://www.vonage-
forum.com/home-wir
ing-installation-g
uide.html
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51


Vonage VoIP Forums

Vonage In The News
Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference

Syndication

Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
plut0
New Forum Member
New Forum Member


Joined: Oct 21, 2004
Posts: 5

PostPosted: Fri Mar 31, 2006 11:58 pm    Post subject: no dial tone, no phone lights Reply with quote Back to top

I called tech support today for an upgrade (my service has been fine but would like to get this annoying echo issue fixed). I have a linksys phone adapter RT31P2 firmware version 1.28.00 back from feb 2005. Obviously its not updating on its own.

The technician had me do a tftp test to Vonage which worked after I made a firewall adjustment but it still wouldn't update. So next he had me restore factory defaults then enter a username and password on the administrative page. Well this blew it up.

The phone adapter appears to be fine, internet works, internal network works but my phone doesn't work anymore. There is no dial tone and neither port 1 or 2 works, the lights don't even light up. I musta reset it 20 times all different ways and nothing works. On the status page it now says Offline for both ports.

I tried connecting the phone adapter directly to the internet with no firewall or NAT'ing but it still didn't fix it.

I went to this link, http://www.vonage.com/activate, entered my MAC address and it says its invalid. That can't be right, I've had Vonage for well over a year now.

The biggest pita is I have no way of contacting Vonage for help now. I emailed them for help but who knows how long that will take. What can I do?
View user's profile Send private message
reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Sat Apr 01, 2006 9:13 am    Post subject: Reply with quote Back to top

when you go to http://192.168.15.1 status tab, voice tab, what does it say under Line1 and Line2?

_________________
John
Webmaster
www.FileFlash.com
View user's profile Send private message Visit poster's website AIM Address
plut0
New Forum Member
New Forum Member


Joined: Oct 21, 2004
Posts: 5

PostPosted: Sat Apr 01, 2006 10:45 am    Post subject: Reply with quote Back to top

Offline.
View user's profile Send private message
plut0
New Forum Member
New Forum Member


Joined: Oct 21, 2004
Posts: 5

PostPosted: Sat Apr 01, 2006 6:38 pm    Post subject: Reply with quote Back to top

I was sent a link to the newest firmware and instructions on how to install it. They left out the user/pass part however and I can't finish the upgrade. So I am stuck again. Has anyone had to do this manually before and knows the user/pass to complete it?
View user's profile Send private message
trillium
New Forum Member
New Forum Member


Joined: Mar 29, 2006
Posts: 3

PostPosted: Sun Apr 02, 2006 8:59 pm    Post subject: Reply with quote Back to top

was having the same problems with a new install...

patience appears to be the virture though even when plugged directly into the broadband router...
According to Vonage's website if using a cable modem (so I don't know if this is needed for DSL) it requires turning off for 15 minutes to 'forget it's old settings' .... I am still trying to figure out WHY this worked precisely but when this was done, all equipment powered down for 15+ min, then modem brought up, left to connect, then wireless router, left to do its thing and power up completely until internet worked off it, then linksys Vonage router everything worked...including phone lights and all..

only other config change that has been done is the ports opened up on the wireless router + port triggering.... according to other posts that have been located in the forums...
View user's profile Send private message
sinceMay2004
Vonage Forum Master
Vonage Forum Master


Joined: Feb 28, 2005
Posts: 193

PostPosted: Sun Apr 02, 2006 10:02 pm    Post subject: Reply with quote Back to top

plut0 wrote:
knows the user/pass to complete it?
It's my understanding the user/password has to be retrieved from a CSA.

_________________
Detroit Comcast
SB5100-2.3.2.5-SCM01-NOSH;DLP:+11dB/SNRatio:38dB/ULP:45dBmV
vt1005: Software:VT20_02.02.00_A Bootrom:VT20_02.02.00_A
HW: VT1000 Revision: 0 BSP: 1.2/0
CfgFile: 1145306143711/1002237868
SB5100~wrt54gL~~vt1005~~2pc~~x51v~~laptop
View user's profile Send private message
plut0
New Forum Member
New Forum Member


Joined: Oct 21, 2004
Posts: 5

PostPosted: Mon Apr 03, 2006 4:37 pm    Post subject: Reply with quote Back to top

I had the cable modem and phone adapter off for 8 hours straight but it didn't help. I tried the phone adapter from another ISP today and it doesn't update the firmware there either. I think its safe to say my particular phone adapter will not auto-update.

If I can't get this resolved soon I will probably cancel my service because this is ridiculous.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 0
Total 1


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.24 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum