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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage UK
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oelph
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Joined: Mar 30, 2006
Posts: 3

PostPosted: Thu Mar 30, 2006 11:57 am    Post subject: PaP2 / Router placement Reply with quote Back to top

How important is the placement of your phone adapter or router in relation to your wireless router or dect equipment?

I'm a new user of Vonage and at present my adapter sits on a shelf about 1 metre away from my router (wireless enabled) and about 12 inches away from my main DECT base station.

Callers are saying they hear clicks randomally. I do not hear these and call quality seems fine.

I have telewest blueyonder cable modem > linksys wrtg54 > pap2 adapter. The DECT phones are BT Freestyle 2200, although to be honest they weren't perfect when connected to a normal landline.
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CryHavok
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Joined: Jun 03, 2005
Posts: 47

PostPosted: Fri Mar 31, 2006 8:59 am    Post subject: Reply with quote Back to top

I've heard of problems co-locating DECT and 802.11 kit, though I've not myself had problems. That said, my DECT basestation is in another room from the 802.11 AP, which may help.

Certainly when I had a wired phone sat next to the AP I did get lots of interference. Sticking the phone on the other side of the (metal) PC case solved that problem Smile
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oaksys
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PostPosted: Fri Mar 31, 2006 11:04 am    Post subject: Clicks on line Reply with quote Back to top

I had a problem with "Clicks" on the line - it turned out to be a problem at the Vonage end, which they sorted within a few hours. However they did go through a whole fault checking process on my set up, including changing the phone port used on the adaptor before agreeing that the problem was their end.
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oelph
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PostPosted: Fri Mar 31, 2006 11:22 am    Post subject: Reply with quote Back to top

Thanks. I'll try the other phone port then go through the faults procedure if it continues.
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