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BOZE
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Joined: Mar 28, 2006
Posts: 13
Location: CHICAGO,IL

PostPosted: Tue Mar 28, 2006 11:25 pm    Post subject: cant recieve inbound calls,says "this line has been dis Reply with quote Back to top

i cannot recieve any inbound calls,when someone calls the phone doesnt ring and they tell me it says this phone number has been disconeccted.i can call out with no problem.i have the Vonage router RT31P2,also i cant seem to get into that web based utuility,and ive tried calling the towel heads over in india but cannot understand nothing they say.this is how i have it setup:cable line going into cable modem,2:ethernet cord going into motorrola router:3 three ethernet cords going out one into the Vonage router,one into my pc,and one going into another pc,also my motorrolla router is configured for my third pc which is across the house running on a wireless card,i dont know if any of that has anything to do with why my phone will not ring or not,like i said everything else works fine,any ideas would be greatly appreciated.
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sanditeguy
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Joined: Dec 16, 2005
Posts: 57

PostPosted: Tue Mar 28, 2006 11:29 pm    Post subject: Reply with quote Back to top

I had the same problem when I was getting my number changed. I eventually gave up and went with a number in a different city. (where i live, all the towns around here, around as far as i know, Tulsa, Sand Springs, Sapulpa, Berryhill, Broken Arrow, all these places are local) so even though I live in Sand Springs, I got a Sapulpa number, and it worked just fine. It seems Vonage was having a problem w/ their block of numbers here in Sand Springs and Tulsa. The engineers are aware of it, at least in my area they are.
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BOZE
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Joined: Mar 28, 2006
Posts: 13
Location: CHICAGO,IL

PostPosted: Tue Mar 28, 2006 11:34 pm    Post subject: Reply with quote Back to top

i had my m.c.i. service on up untill today,then it was shutoff at around 3pm,ive had Vonage for over a week now and they said they would switch me,its almost like they didnt,i dunno im on the phone again with them trying to translate what they are telling me.maybe it could be a problem like yours,maybe its my area i live near chicago.
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sanditeguy
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Joined: Dec 16, 2005
Posts: 57

PostPosted: Tue Mar 28, 2006 11:35 pm    Post subject: Reply with quote Back to top

Then that could be that the routing just hasn't updated to know that you're with Vonage now. I'm not an expert, but I think that's how it could work. Just give it some time. Maybe til tomorrow night.
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BOZE
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 28, 2006
Posts: 13
Location: CHICAGO,IL

PostPosted: Tue Mar 28, 2006 11:38 pm    Post subject: Reply with quote Back to top

ya,thats what i was thinking too,maybe give it a day or so,thanx,also do you know how i get rid of the Vonage picture on the left next to my posts.?
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sanditeguy
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Joined: Dec 16, 2005
Posts: 57

PostPosted: Tue Mar 28, 2006 11:50 pm    Post subject: Reply with quote Back to top

let me give it a quick look, and i'll post back on here in a minute or two with the answer.

**EDIT**

Got the answer man... while making sure you're logged in... go to this page

http://www.vonage-forum.com/edituser.html

scroll to the bottom, and you can choose from the gallery, your computer, or a URL from the internet.

hope this helps...

Jt
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BOZE
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Vonage Forum Associate


Joined: Mar 28, 2006
Posts: 13
Location: CHICAGO,IL

PostPosted: Tue Mar 28, 2006 11:57 pm    Post subject: Reply with quote Back to top

ok ty for the info.
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BOZE
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Joined: Mar 28, 2006
Posts: 13
Location: CHICAGO,IL

PostPosted: Wed Mar 29, 2006 12:00 am    Post subject: Reply with quote Back to top

ok just checking to see if its off.
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BOZE
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Joined: Mar 28, 2006
Posts: 13
Location: CHICAGO,IL

PostPosted: Wed Mar 29, 2006 12:01 am    Post subject: Reply with quote Back to top

LOL,guess not,screw it ill deal with it later when my phone staarts ringing.
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sanditeguy
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Joined: Dec 16, 2005
Posts: 57

PostPosted: Wed Mar 29, 2006 12:03 am    Post subject: Reply with quote Back to top

Yea, honestly, I'd work on the phone before I'd work on that. I never asked, but from your first post, I'm guessing you're porting your number?
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