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vonUK
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PostPosted: Tue May 04, 2004 4:14 pm    Post subject: No ring with US > UK phone adaptor Reply with quote Back to top

I'm using my Motorola ATA in the UK, and it's great, everything works fine.... except, three phones that I've tried don't ring. I have everything hooked up as normal, but with a US > UK phone converter in the Line 1. The phone works normally except for it doesn't ring.

I was using the service in the US with a US phone and it rang fine every time with various different phones, so I don't think there's a problem with my ATA, I think it must be something to do with the pin out of the US > UK converter.

Anyone got any ideas? What should the full pinout of a US > UK converter be?

Thanks
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garys_2k
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PostPosted: Wed May 05, 2004 11:49 am    Post subject: Reply with quote Back to top

Why not just bring a cheap US phone with you to the UK?
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vonUK
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PostPosted: Wed May 05, 2004 5:29 pm    Post subject: Reply with quote Back to top

yeah, that would have been a great idea, wouldn't it. Unfortunately now I'm in the UK and don't have any trips planned for a while. I'm also curious as to why this happens anyway.
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garys_2k
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PostPosted: Wed May 05, 2004 8:41 pm    Post subject: Reply with quote Back to top

Hmm, first, here's an adapter that mentions "With ring circuit which enables the phone to ring." They also have "ring capacitors," that may be a clue.

http://www.solwise.co.uk/telesun.htm

Googling...

http://web.ukonline.co.uk/freshwater/rj45.htm
http://www.wppltd.demon.co.uk/WPP/Wiring/UK_telephone/uk_telephone.html

That last includes this:



That help? Your ATA has the "A" and "B" wires, it looks like you'll need a resistor and capacitor to get those UK phones to ring.

More:

http://www.cisco.com/warp/public/788/signalling/ukphone-ringfail.pdf

Should be a simple project, good luck!

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garys_2k
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PostPosted: Wed May 05, 2004 8:50 pm    Post subject: Reply with quote Back to top

Oh, you will NOT need any kind of surge suppressor in your circuit, that's for lightning induced surges in landlines. If your ATA ever produces a phone killing surge, well, it must've been zapped to death itself. All you need is the resistor and cap.

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garys_2k
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PostPosted: Thu May 06, 2004 7:49 am    Post subject: Reply with quote Back to top

Another thing (not trying to pack my post count, just can't edit): Don't bother with the resistor, all you need is the capacitor. The resistor is for the technician to do line tests on the house wiring only, not needed for your application.

Also, on that capacitor, make sure you get a non-polarized cap (NOT an electrolytic or other capacitor with +/- polarity). It has to survive with about 90 volts AC and a polarized cap. won't do that for long.

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vonUK
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PostPosted: Thu May 06, 2004 10:41 am    Post subject: Reply with quote Back to top

Ahhhh, it's the old master socket problem.. I remember coming across that before when I worked in an electronics shop, thanks for the links gary, really appreciate it.

Summary for anyone else with the same problem:

UK phones don't have the ringer circuitry *in* the phones like they do in other countries including the US, the ringer circuitry is in the master socket. Easiest solution I think is to pick up a master socket, like this one:

http://www.maplin.co.uk/Products/Module.asp?CartID=040506163043529&ModuleNo=889&MR=N

(from www.maplin.co.uk )

And chop up any cable with an RJ11 on it to go into that.

If I do this, I'll post back if it's successful. From the Cisco document 'A and B' are 2 and 5 respectively.
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vonUK
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PostPosted: Thu May 06, 2004 10:45 am    Post subject: Reply with quote Back to top

oh yeah, where is the Edit button?

my last sentence might not have been clear, A and B on the diagram in the post correspond to pins 2 and 5 from the RJ11 on the ATA.
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telcoman
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PostPosted: Mon May 10, 2004 7:46 am    Post subject: Reply with quote Back to top

Good luck! I had similar hassles using UK-type phones with callback autodiallers a couple of years back. Hope Vonage gets this sorted out before it launches in the UK.
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PostPosted: Mon May 10, 2004 9:00 am    Post subject: Reply with quote Back to top

I'm sure they can. Since UK house wiring is three wires instead of two, they'll have to have a UK version ATA built that feeds those three wires, with the ring capacitor built into the box.

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