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tplink Posted:
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HildBeft Posted:
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The devices are
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Hi these are most
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joecoolfrk
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Joined: Mar 25, 2006
Posts: 2

PostPosted: Sat Mar 25, 2006 12:09 pm    Post subject: Consistantly poor incoming and outgoing voice quality Reply with quote Back to top

Following the suggested outline from the sticky:

1. Atlanta, GA
2. Apartment MediaWorks - Cable Modem
3. Up - 101 Down - 684
4. Coresma, #MQK110
5. WRTP54G
6. Modem--->WRTP54G----->Computer
7. Doesn't drop calls very often, but almost always sounds worse than a weak cell phone conversation. Often large lags in delay and broken voice both incoming and outgoing. This is even when the computer is off and the only equipment using the cable modem is the phone itself.
8. As Follows:

MOS Analysis From You TO Boston
MOS analysis chart
Media Quality
MOS
3.4 / 5.0
(Best with G.711 is 4.4)


Degradation Sources
Codec 0.58 36.5%
Latency 0.11 7.0%
Packet Discards 0.67 42.3%
Packet Loss 0.22 14.1%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 273 ms
Packet Discards 2.8%
Packet Loss 0.9%
Loss Periods
Min: 20 ms
Avg: 60 ms
Max: 420 ms
Burst Loss
Jitter
Min: 0 ms
Avg: 9 ms
Max: 42 ms
Signaling Quality
Post-Dial Delay 172 ms
Call Setup Time 188 ms
Media Delay 344 ms

MOS Analysis FROM Boston To You
MOS analysis chart
Media Quality
MOS
3.0 / 5.0
(Best with G.711 is 4.4)


Degradation Sources
Codec 0.58 28.2%
Latency 0.12 5.9%
Packet Discards 0.43 21.0%
Packet Loss 0.91 44.7%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 273 ms
Packet Discards 1.1%
Packet Loss 2.3%
Loss Periods
Min: 20 ms
Avg: 20 ms
Max: 60 ms
Random Loss
Jitter
Min: 4 ms
Avg: 11 ms
Max: 121 ms
Signaling Quality
Post-Pickup Delay 142 ms
Call Setup Time 154 ms
Media Delay 178 ms


Any help that any of you can provide would be very much appreciated. =-)
Thanks
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reebok
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Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Sat Mar 25, 2006 1:58 pm    Post subject: Reply with quote Back to top

basically your connection isn't good at all. try getting your provider to check the line/signal levels. they can usually check singal levels over the phone. have them tell you what they are and post them here. if you know how to check the modem signal levels (a modem feature you may or may not have, check the documentation) then post them here. you can also try using pingplotter.com to locate the source of the problem.
your up and download speeds are fairly low too, but I don't know what your isp provides. if you're supposed to be getting more, then that's a solid reason to have them come out.

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sinceMay2004
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Posts: 193

PostPosted: Sat Mar 25, 2006 2:18 pm    Post subject: Re: Consistantly poor incoming and outgoing voice quality Reply with quote Back to top

joecoolfrk wrote:

3. Up - 101 Down - 684
7. Doesn't drop calls very often, but almost always sounds worse than a weak cell phone conversation. Often large lags in delay and broken voice both incoming and outgoing. This is even when the computer is off and the only equipment using the cable modem is the phone itself.
Round-Trip
Latency 273 ms
Packet Discards 2.8%
Packet Loss 0.9%
Loss Periods
Min: 20 ms
Avg: 60 ms
Max: 420 ms
Burst Loss
Connect the computer>modem rerun testyourvoip and post. Discards too high resulting in Burst Loss. With only 101 up and Burst Loss, you will be choppy. You can try and use the Bandwidth Saver on the Dashboard set to 30. 101 up may not be enough for your connection. You may need to seek out the cable provider for a more stable connection.

_________________
Detroit Comcast
SB5100-2.3.2.5-SCM01-NOSH;DLP:+11dB/SNRatio:38dB/ULP:45dBmV
vt1005: Software:VT20_02.02.00_A Bootrom:VT20_02.02.00_A
HW: VT1000 Revision: 0 BSP: 1.2/0
CfgFile: 1145306143711/1002237868
SB5100~wrt54gL~~vt1005~~2pc~~x51v~~laptop
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joecoolfrk
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Joined: Mar 25, 2006
Posts: 2

PostPosted: Sat Mar 25, 2006 3:30 pm    Post subject: Reply with quote Back to top

I had a feeling that it was the cable connection, but I figured I would check first. Thanks for the reply guys.
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