Hi everybody, my first post as a Vonage wannabe. I'm trying to understand some of the finer points before taking the plunge and possibly going in the wrong direction....
First Question: What's the real deal or difference between the Residential and Small Business deals?
As far as I understand, if I want two lines I have two choices:
- 2 * Residential @ £7.99 each = £15.98 - 1 * Small Business @ £18.99
With Residential I get unlimited UK calls, while with Small Business I get a second (fax) line with 500 minutes of calls. So what do I get for the extra expense on the Small Business deal - assuming I can actually make voice calls on the fax line?
Second Question: I have a supplier who is a non-Vonage Voip user who wants me to have an extension of his telephone system, so that when a particular class of customer calls them, they say "just transferring you to our local rep". I need to know that the incoming call is from my supplier, either to my second Vonage line or to a seperate telephone. What do I need to do to acheive this?
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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.
2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.
HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments (for example, U.S. & Canada 300), all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.
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