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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

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Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

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On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
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Topic:
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On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
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On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
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Topic:
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On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
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Canada. they
should offer
...

In The Forum:
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On Jul 17, 2016 at 23:42:46


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agingboomer
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Joined: Feb 14, 2004
Posts: 25

PostPosted: Sat May 01, 2004 7:29 am    Post subject: Vonage and Wireless Broadband?? Reply with quote Back to top

My co. is getting rid of cable internet access and beginning next week will be receiving broadband access via a dish on the top of the building from a regional wireless high speed provider (via its tower from a top of a 50 story building 2 miles away). They claim our download speed will be 2Mbps and up 1Mps. There are are only four users of the capacity in our office and I am the only one with Voip via Vonage. Question- Will wireless like this work as well as cable (note- our cable was capped at 256 upload, so this, at least in that respect it is much better with the wireless provider)? I am concerned that there might be a time delay due to the time to transmit the signal from tower to tower before going to the Internet. Does anyone have any thoughts on this?
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deansil
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PostPosted: Sun May 02, 2004 6:22 am    Post subject: Reply with quote Back to top

The distance would not caused any problems for your connection. It takes as long for the signal to get to you going 2 miles through the air as it would to go 2 miles over cable. It is probably a little more efficient since the signal is getting straight to you "as the crow flies".

If you do have any problems, it may be due to latency introduced by any security that the wireless ISP is adding to secure their connection, but I suspect that this will work just fine for you.
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justbn
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PostPosted: Wed May 05, 2004 9:13 pm    Post subject: Re: Vonage and Wireless Broadband?? Reply with quote Back to top

Actually I am having an experience with my wireless ISP (WISP). I actually have 2 WISP's . My primary one has great speeds (768 to 1M down, and 512 up). My secondary has poor sppeds (256 down, 90 up).

I order Vonage. Very impressed with the company and their online experience. I get the telephone adapter and hook it up to my primary WISP. The quality is terrible. I call Vonage support. They were very responsive and walked me through reseting the ATA to get new firmware. That improved the sound a bit. After trying it for a few more days, I decided it wasn't all that great. To test it on a cable modem connection instead of wireless, I took it to a friends house. The service was AWESOME! So, that means something is up with my WISP.

I get on this forum and try some port forwarding and stuff. No improvement. I then disconnect everything from my WISP except the ATA. Still crappy quality. I finally decided to try it on my slow secondary WISP. Guess what? Excellent quality!!!

What the heck? If I were keeping the secondary WISP, it would be no big deal. But their speeds are too slow for me to work from home; so, it is gettting disconnected.

Why does a slow WISP work so well when my fast one doesn't? I'm stumped. I checked their website for the list of blocked ports. None of them relate to the ports the ATA use.

So, does anyone have any suggestions on what I should ask my WISP? Without a doubt they are the ones causing the issue. I know it's not a latency problem because my other WISP works perfectly.

justbn

agingboomer wrote:
My co. is getting rid of cable internet access and beginning next week will be receiving broadband access via a dish on the top of the building from a regional wireless high speed provider (via its tower from a top of a 50 story building 2 miles away). They claim our download speed will be 2Mbps and up 1Mps. There are are only four users of the capacity in our office and I am the only one with Voip via Vonage. Question- Will wireless like this work as well as cable (note- our cable was capped at 256 upload, so this, at least in that respect it is much better with the wireless provider)? I am concerned that there might be a time delay due to the time to transmit the signal from tower to tower before going to the Internet. Does anyone have any thoughts on this?
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agingboomer
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Joined: Feb 14, 2004
Posts: 25

PostPosted: Thu May 06, 2004 5:36 pm    Post subject: Reply with quote Back to top

If you or anyone here has any idea as to why please let me know now. I am moving to the wireless ISP from the cable provider on May 10, 4 days from now. It claims 1MB up and down. But you have me worried. Our cable modem connection works OK, but there are there of us here sharing a 268 upload limit, so it interferes sometimes. Any experiences with wireless ISPs are badly needed, and quick, before I am locked into a 1 year contract.
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agingboomer
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Joined: Feb 14, 2004
Posts: 25

PostPosted: Thu May 06, 2004 5:39 pm    Post subject: Reply with quote Back to top

Oh, I do have one suggestion. It could be that your primary WISP is on a frequency where there is interference (e.g., from 2.4 GHz phones). I am told this might interrupt the packets of Voip arriving at the right time, interrupting voice quality, even though you may still have what appears to be a very solid and fast internet connection. Do you know what frequency spectrum the primary and the secondary each use?
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garys_2k
Vonage Forum Master
Vonage Forum Master


Joined: May 05, 2004
Posts: 183

PostPosted: Thu May 06, 2004 6:40 pm    Post subject: Reply with quote Back to top

Run a ping plot with both WISPs and see if you have latency or other issues. http://www.pingplotter.com/download.html

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justbn
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Joined: May 06, 2004
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PostPosted: Thu May 06, 2004 10:23 pm    Post subject: Wireless Reply with quote Back to top

Here's an update. I am cancelling Vonage. After using it for several days on both the "fast" and "slow" WISP's, I've decided the quality is not good enough. Even on the "slow" WISP, the service is very choppy at certain times of the day.

I've discovered that I hear everyone very clearly on the "slow" connection. However, they don't hear me worth a damn. To test this, I've left myself voicemails. Then I listened to them on both the Vonage and my landline. They are TERRIBLE! So, when I am speaking on the Vonage service through my WISP, they quality is very bad.

It's simply not worth all the hassle for me. I say this only in reference to the WISP connection. On cable modem it was superb.

BTW, someone suggested ping plotter. Unfortunately, my "fast" WISP doesn't allow pings. So, I can't test that. I did however use "netstat" to see what things looked like. My retransmission rate is about 1%. I don't think that is too bad.

I've also unplugged my wireless phones and not seen an improvement in quality.

Hope this info helps others. I have seen posts by others using WISPs. They seemed quite happy. Guess there are simply too many variables to say if it will be great or terrible for any one person.
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