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UncleDuck Posted:
The quality of
voicemail has
deteriorated to
the point that it
requires listening
...

In The Forum:
Vonage
Topic:
Voicemail Quality and Playback Issues
On Aug 19, 2014 at 17:20:01

Snack Posted:
On a wired
connection, just
connect the Vonage
to the ethernet
port of the hotel
...

In The Forum:
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Topic:
Using Vonage in a hotel
On Aug 06, 2014 at 19:22:31

Bill18164 Posted:
...
In The Forum:
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Topic:
Voicemail Problem
On Jul 24, 2014 at 22:15:20

justwarner Posted:
...
In The Forum:
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Topic:
IP PBX for small business
On Jul 24, 2014 at 07:44:54

adamnmurad Posted:
I talk very, very
infrequently on
the phone. I'm
thinking of
switching to a
data-only
...

In The Forum:
Vonage
Topic:
Use with iPhone, and switch to data-only plan?
On Jul 21, 2014 at 14:29:35

szurcsii Posted:
Hey! I'm
planning to build
my own voip alarm
system. I found a
guide that looks
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Alarm systems and VOIP
On Jun 27, 2014 at 01:09:10

DSewhuk Posted:
The last week I
have seen a
similar issue. I
have gotten 2
simultaneous calls
outbound
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On Jun 11, 2014 at 23:25:10

HtomSirveaux Posted:
Rather than be
long and wordy,
I'll get right to
the point(s): -
Have had VDV23
...

In The Forum:
Vonage
Topic:
VDV23 - Max Upstream?
On Jun 10, 2014 at 18:18:46

revrob Posted:
...
In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On May 22, 2014 at 16:45:07

dconnor Posted:
Try: MODEM
->SWITCH V->
BROWSER ->
-> VONAGE
...

In The Forum:
Vonage
Topic:
Internet via Vonage is only 50Mbps
On May 18, 2014 at 12:31:40


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » The Cafeteria - Any Non Vonage Topic
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scerruti
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PostPosted: Wed Mar 22, 2006 2:22 pm    Post subject: Request for Support via PM Reply with quote Back to top

Normally I don't mind responding to requests via PM, typically they are a result of someone's specific problem in an area I have previously given advice.

However I recently received a request for support on a topic that I don't believe I had previously addressed and one that isn't of particular interest to me. The user has not made any posts.

Do other long time members receive these requests? Do you get the feeling some of these people are making multiple specific PM requests rather than posting in the forum? How do you respond to them?

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dconnor
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PostPosted: Wed Mar 22, 2006 2:38 pm    Post subject: Reply with quote Back to top

I do.

You know this about me Stephen, but others might not: I am not technical.

I am an accountant who had an idea about starting my own forum after getting flamed on BBR.

So I get these wildly techy questions asked of me, I *always* suggest that they post it in the forums.

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maryjane
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PostPosted: Wed Mar 22, 2006 8:20 pm    Post subject: Reply with quote Back to top

What does getting Flamed mean?

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dconnor
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PostPosted: Wed Mar 22, 2006 8:30 pm    Post subject: Reply with quote Back to top

maryjane wrote:
What does getting Flamed mean?


FLAMED

(n.) A searing e-mail or newsgroup message in which the writer attacks another participant in overly harsh, and often personal, terms. Flames are an unfortunate, but inevitable, element of unmoderated conferences.
(v.) To post a flame.

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maryjane
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PostPosted: Wed Mar 22, 2006 8:33 pm    Post subject: Reply with quote Back to top

ahh, well its unfortunate you were flamed ........but good for us here because alot of users depend on your forum Very Happy

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PostPosted: Wed Mar 22, 2006 9:00 pm    Post subject: Reply with quote Back to top

Yes, but please do not get me wrong about BBR/VoIP forum. It is a good forum, but much different than this one.

They: Very high tech, lot's of really informative techy info. Serious security/network IT/gamer type of users.
US: Not so high tech, but consumer orientated, end user friendly, less use of acronyms.

BTW, the main Mod over there is a real good guy, Keys Capt.

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Last edited by dconnor on Sun Jun 04, 2006 1:11 am; edited 1 time in total
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maryjane
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PostPosted: Wed Mar 22, 2006 9:33 pm    Post subject: Reply with quote Back to top

dconnor wrote:
Yes, but please do not get me wrong about BBR/VoIP forum. It is a good forum, but much different than this one.

They: Very high tech, lot's of really informative techy info.
US: High tech, but consumer orientated, end user friendly, less use of acronyms.

BTW, the main Mod over there is a real good guy, Keys Capt.


Yes it is also a good forum I go there on occasion when my questions do not relate to Vonage.

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NateHoy
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PostPosted: Thu Mar 30, 2006 1:47 pm    Post subject: Reply with quote Back to top

I get, on average, about one PM per week for special assistance, for a variety of reasons.

Sometimes, they are highly specific follow-ups on a discussion that is going on, that the user does not want to "skunk up" a general thread, or has equipment that is slightly different, or just wants to provide information that they don't want made public.

Generally, if it's something like that, I'll give 'em a couple or three PM's and try to help, then recommend that they post what they can in public if I can't help them any further.

The best information comes from a mix of brains, not from PM'ing one person. But if I've started helping someone and it seems to be working, sometimes they take it PM so we can finish up without conflicting/confusing advice.

Sometimes someone doesn't understand some terminology and doesn't want to admit it in public for fear of looking foolish or "n00b". Which is sorta unfortunate, since this is a forum primarily FOR those new to Voip. But in those cases, I will explain what they want to know as best I can, then try to lead them back to the main forum where more brain cells can be brought to bear on any problems.

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EzCo
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PostPosted: Thu Apr 06, 2006 9:31 am    Post subject: Reply with quote Back to top

dconnor wrote:
Yes, but please do not get me wrong about BBR/VoIP forum. It is a good forum, but much different than this one.

They: Very high tech, lot's of really informative techy info.
US: High tech, but consumer orientated, end user friendly, less use of acronyms.

BTW, the main Mod over there is a real good guy, Keys Capt.


I've actually been checking out the Networking forum on BBR, and if their Voip forum is anything like it, they really stink. I find that people post a lot of questions then seem to disappear. There's rarely any closure to issues because the original posters go AWOL.

We seem to have a much more active user base which makes this forum much more fun and interesting.

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maryjane
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PostPosted: Thu Apr 06, 2006 10:16 am    Post subject: Reply with quote Back to top

EzCo wrote:
dconnor wrote:
Yes, but please do not get me wrong about BBR/VoIP forum. It is a good forum, but much different than this one.

They: Very high tech, lot's of really informative techy info.
US: High tech, but consumer orientated, end user friendly, less use of acronyms.

BTW, the main Mod over there is a real good guy, Keys Capt.


I've actually been checking out the Networking forum on BBR, and if their Voip forum is anything like it, they really stink. I find that people post a lot of questions then seem to disappear. There's rarely any closure to issues because the original posters go AWOL.

We seem to have a much more active user base which makes this forum much more fun and interesting.


I noticed that also, I think its because the BBR forum is more for tech. knowledgable people.

And it scares some people away. This forum for the most is full of patient helpful members that have an understanding for newbies type of needs and don't fluster a new user with high tech terms.

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