Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » LNP – Local Number Portability
Author Message
pdhenry
Vonage Forum Master
Vonage Forum Master


Joined: Mar 17, 2006
Posts: 241

PostPosted: Wed Mar 22, 2006 12:09 pm    Post subject: Features that prevent porting? Reply with quote Back to top

Over at the Verizon porting thread a few people have mentioned that the porting doesn't go through until certain features are removed from the POTS line. Two that I saw mentioned are

DSL
Distinctive Ring

Edit: additional features that may block porting
PIC Freeze
Transfer Freeze
Ring Master
ISDN- or CENTREX-related features


Is there a definitive or anecdotal list of what features would stand in the way of number porting?

I'm on Day 3 with Vonage now and so far, so good. Proably will make the big step soon and port my Verizon (ex GTE) number over to Vonage. Right now I have Call Forwarding activated to send my Verizon calls over to the Vonage number (went through without a hitch, BTW) but I haven't seen whether this is one of those features. I'd like to minimize the time (if any) that forwarding would have to be removed from the Verizon account to permit the port.

Thanks.

If I get responses to this I'll post them above in the list.


Last edited by pdhenry on Tue Apr 11, 2006 8:10 pm; edited 3 times in total
View user's profile Send private message
randym431
Full Forum Member
Full Forum Member


Joined: May 31, 2005
Posts: 67

PostPosted: Fri Mar 24, 2006 4:08 am    Post subject: Reply with quote Back to top

I dont think thats true. When the port goes thru, it goes thru. The plug is pulled...
View user's profile Send private message
pdhenry
Vonage Forum Master
Vonage Forum Master


Joined: Mar 17, 2006
Posts: 241

PostPosted: Fri Mar 24, 2006 8:29 am    Post subject: Reply with quote Back to top

Don't know what you mean by "that's not true," but here are some threads that describe distinctive ring being an issue:

http://www.vonage-forum.com/ftopic11142.html
Quote:
I am fully aware that if I want to transfer the land-line number, I need to cancel the DR feature first.

http://www.vonage-forum.com/ftopic11565.html
Quote:
If you have anything on your line such as distinctive ring, DSL your number will not be useable

http://www.vonage-forum.com/ftopic7768.html
Quote:
Vonage will not port the phone numbers with the distinctive ring feature on it.. sorry


There are a lot of threads that say that you can't transfer a number with DSL on it - this makes sense because it prevents someone from inadvertently losing their DSL.

So my question is whether there are other features that can prevent the transfer? I now see that these can be considered special cases they both involves two types of service on one line (two numbers in one case, phone and DSL in the other).

So there are no other problem spots?
View user's profile Send private message
mbkerk
Full Forum Member
Full Forum Member


Joined: Jan 14, 2005
Posts: 63

PostPosted: Fri Mar 24, 2006 1:22 pm    Post subject: Re: Features that prevent porting? Reply with quote Back to top

pdhenry wrote:
Over at the Verizon porting thread a few people have mentioned that the porting doesn't go through until certain features are removed from the POTS line. Two that I saw mentioned are

DSL
Distinctive Ring

Is there a definitive or anecdotal list of what features would stand in the way of number porting?

I'm on Day 3 with Vonage now and so far, so good. Proably will make the big step soon and port my Verizon (ex GTE) number over to Vonage. Right now I have Call Forwarding activated to send my Verizon calls over to the Vonage number (went through without a hitch, BTW) but I haven't seen whether this is one of thosefeatures. I'd like to minimize the time (if any) that forwarding would have to be removed from the Verizon account to permit the port.

Thanks.

If I get responses to this I'll post them above in the list.


I handled my move to Vonage the same way you are. I did not want to get rid of my POTS line (Qwest) before I knew if I liked Vonage.

After a few weeks I decided to shut the POTS line down, and submitted my number for porting. While I was waiting I set my Qwest line to forward to my temporary Vonage number. After almost 2 months waiting, I called Vonage and asked them what was taking so long. They told me that I should turn CF off on the Qwest line... that was probably holding things up. I canceled the CF, and within a week the port went through.

Lesson... turn off all features before you port your number.

_________________
Mark

Midcontinent Cable
Linksys Cable Modem
Linksys RT31P2 Router
Linksys BEFW11S4 Wireless Router
Vonage member since 1-6-2005
View user's profile Send private message
pdhenry
Vonage Forum Master
Vonage Forum Master


Joined: Mar 17, 2006
Posts: 241

PostPosted: Fri Mar 24, 2006 5:11 pm    Post subject: Reply with quote Back to top

I guess that's my whole question - does call forwarding definitely block a number from being ported? Or would it have been done in a week even if you hadn't un-forwarded your line? I don't want to go 6 weeks with two phones to answer, so it would be good if the current setup worked until the port was complete.
View user's profile Send private message
mbkerk
Full Forum Member
Full Forum Member


Joined: Jan 14, 2005
Posts: 63

PostPosted: Fri Mar 24, 2006 7:23 pm    Post subject: Reply with quote Back to top

pdhenry wrote:
I guess that's my whole question - does call forwarding definitely block a number from being ported? Or would it have been done in a week even if you hadn't un-forwarded your line? I don't want to go 6 weeks with two phones to answer, so it would be good if the current setup worked until the port was complete.


Who knows... May have been ported anyway, but at the time most ports were taking about a month.

I would disable all features, including call forwarding and distinctive ringing and leave one phone hooked to your POTS line. I would make everyone who may call you aware of your temporary Vonage number until porting is complete.

_________________
Mark

Midcontinent Cable
Linksys Cable Modem
Linksys RT31P2 Router
Linksys BEFW11S4 Wireless Router
Vonage member since 1-6-2005
View user's profile Send private message
starling72
New Forum Member
New Forum Member


Joined: Mar 25, 2006
Posts: 1
Location: Boone, IA

PostPosted: Sat Mar 25, 2006 6:18 pm    Post subject: Re: Features that prevent porting? Reply with quote Back to top

mbkerk wrote:
pdhenry wrote:
Over at the Verizon porting thread a few people have mentioned that the porting doesn't go through until certain features are removed from the POTS line. Two that I saw mentioned are

DSL
Distinctive Ring

Is there a definitive or anecdotal list of what features would stand in the way of number porting?

I'm on Day 3 with Vonage now and so far, so good. Proably will make the big step soon and port my Verizon (ex GTE) number over to Vonage. Right now I have Call Forwarding activated to send my Verizon calls over to the Vonage number (went through without a hitch, BTW) but I haven't seen whether this is one of thosefeatures. I'd like to minimize the time (if any) that forwarding would have to be removed from the Verizon account to permit the port.

Thanks.

If I get responses to this I'll post them above in the list.


I handled my move to Vonage the same way you are. I did not want to get rid of my POTS line (Qwest) before I knew if I liked Vonage.

After a few weeks I decided to shut the POTS line down, and submitted my number for porting. While I was waiting I set my Qwest line to forward to my temporary Vonage number. After almost 2 months waiting, I called Vonage and asked them what was taking so long. They told me that I should turn CF off on the Qwest line... that was probably holding things up. I canceled the CF, and within a week the port went through.

Lesson... turn off all features before you port your number.


VERY good to know...I've been waiting since January 14 for my number to port from Qwest to Vonage and just realized I had CF enabled last week. Submitted an order with Qwest to have it removed and that got done mid-week, so hope my porting finished in the next week or two. Neither Qwest nor Vonage has been much help working through this, so thank God for these forums. Smile
View user's profile Send private message
pdhenry
Vonage Forum Master
Vonage Forum Master


Joined: Mar 17, 2006
Posts: 241

PostPosted: Sat Mar 25, 2006 8:24 pm    Post subject: Reply with quote Back to top

Please post back here if that appears to fix it -- Smile

It doesn't seem to make sense to me to give people my temporary Vonage number for a month or six weeks, only to later tell them to use my old POTs number. So I want to minimize the amount of time that I don't have forwarding in place.
View user's profile Send private message
clave665
Full Forum Member
Full Forum Member


Joined: Nov 28, 2005
Posts: 70

PostPosted: Mon Mar 27, 2006 12:59 pm    Post subject: Reply with quote Back to top

What's funny is that on one hand the LNP request will be rejected if DSL is seen (DSL connected w/TN, TN gets transferred, DSL goes....Cust has no Broadband!!) - BUT, I'd spoken w/a Manager (QUITE rude) over at Verizon who insisted that the Customer's DSL automatically goes to 'Dry Loop' upon receipt of a transfer request so that the number can be xfrd without DSL loss.
Too bad the conversation took a turn for the worse when I mentioned the Verizon Customers who'd lost DSL via the transfer process.
View user's profile Send private message
pdhenry
Vonage Forum Master
Vonage Forum Master


Joined: Mar 17, 2006
Posts: 241

PostPosted: Tue Mar 28, 2006 1:41 pm    Post subject: Reply with quote Back to top

I began my porting process today ( 3/28 ).

During the process Vonage provided the following statement:
Quote:
Factors that may cause delays in your number transfer include:

* Contractual obligations

* Features and associated services such as DSL, Transfer Freeze, Distinctive Ring, Ring Master or ISDN- or CENTREX-related features

* Pending changes associated with the number being transferred


I've added the above factors to the list at the top.

For the time being I've also left by Verizon call forwarding intact. I'll drop it over the weekend (out of town anyway).

EDIT: Ring Master is Southwestern Bell's name for Distinctive Ring service
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New donellaND
New Today 3
Yesterday 3
Total 99050

Who Is On Site
Visitors 72
Members 1
Total 73


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.84
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.74 Seconds and 467 Pages In The Last 60 Seconds
The Vonage VoIP Forum