When phone is in use, can't use Wireless Internet

Posts: 1 · New Forum Member Joined: Mar 21, 2006 Posts: 1

I use the WRT54G Wireless Router and the RT31P2 Router. Insight Cable is my Internet provider. Everytime I use the phone, it drops my internet connection. Would anyone know how to correct this problem?

Thanks

Posts: 135 · Posted: Tue Mar 21, 2006 8:41 pm Post subject:

Is it a 2.4ghz cordless phone that you are using? These can interfere with 802.11b/g wireless connections as they all use the same range of frequencies.

If this is the case you may be able to reduce the interference by using a different channel on the phone or the wireless router.

Posts: 11 · Vonage Forum Associate Joined: Apr 14, 2005 Posts: 11

UK1992, I had the same exact problem as you, and as mharvey has suggested, it was my 2.4 Ghz phone that was causing the problem. I switched to a 5.8 Ghz phone and that solved my problems.

Posts: 65 · Posted: Wed Mar 22, 2006 6:59 am Post subject:

UK, for what it's worth, Insight is also my internet provider and I use the internet often while the vonage phone is in use without problems. I have 5.8 Ghz phones.