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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Hard Wiring - Installation
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PostPosted: Mon Mar 20, 2006 10:25 pm    Post subject: Trying to get my Vonage working in all phone jacks Reply with quote Back to top

I read the Michigan website but still am confused. I have Verizon phone and DSL service on one line. I cancelled the phone service and now only have DAL. In the outside box, my line #1 has a red and green wire connected. Line #2 has the orange & orange/white wires connected and the blue/blue/white disconnected and taped.
I disconnected the orange/orange/white cables and I lost my verizon phone tone. My DSL still works along with my Vonage adaptor connected to the DSL.

In my office, I have a two jack receptacle. The top has the blue/white cable connected to the red wire/screw and blue connected to the black wire/screw. The DSL line is connected in the top jack and works. I also have a double adapter going into the top jack so I can hook my DSL on one and my DISH Network telephone line to the other. My bottom jack has the orange wire connected to the red and orange/white to the black.When I try to hook the DSL cable to the bottom jack, it doesn't work.

All my other jacks have blue & blue/white connected to black/red in jack respectively.

I disconnected the orange/orange white cable from line#2 on the outside box and lost my Verizon phone signal but kept my DSL and Vonage signal (connected to top jack in office). The other phones do not work.

What do I need to do to get all jacks to work?

I have to connect my DISH boxes to a phone line in each room so it can periodically call the company. If it doesn't, I get charged an extra $5 per box. Once I get the jacks to work for Voip i each room, can I get a two-way splitter and share the DISH phoneline and regular phone (VOIP now) in the splitter?

In the office, I share the top plug in the jack with DISH line and DSL line in the splitter. Should OR how would I connect the Vonage adaptor into the bottom plug on the jack? If I do, where does the line go in the back on the Vonage adaptor, does it replace the WAN cable from the DSL modem?

Hopefully, a smart wiring guy will read this and give me some help in a simplified way.

I'm a Special Forces Lieutenant Colonel and am VERY frustrated that I can't figure this out!
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PostPosted: Tue Mar 21, 2006 1:45 pm    Post subject: Hardwiring help Reply with quote Back to top

It sounds like you have mixed wiring that has been crosswired to make certain jacks work certain ways. If you are really brave and are ready to take a wild adventure into phone wiring keep reading. Otherwise hire someone to fix your wiring nightmare.
If you are game to adventure on.........I would take a digital camera and photograph each jack. Put an index card next to the jack to label it before you photograph it. This will allow you to wire everything back to the original way should you run into trouble.

Remember the following wiring conventions. Green and red are for line 1. Black and yellow are for Line 2.
The wire that is white with a blue tracer (less blue than white)[referred to as wh/bl] is equal to the green wire. The wire that is blue with the white tracer [referred to as bl/wh] is equal to the red wire. The white wire with orange tracer [wh/or] is equal to the black wire. The orange wire with the white tracer [or/wh] is equal to the yellow. See the following web page for assistance - .

We are going to use the wh/or and the or/wh wires for dial tone but at each jack we need to wire these orange wires to the green and red for that specific jack to work.

Disconnect the Vonage adapter and any telephones/devices attached to the phone wiring. Go to the outside box. It sounds like the green and red are your DSL service. Keep the wh/or and the or/wh wires disconnected and tape the end of each one so they do not touch each other nor touch anything else.

Now go to each jack that you want telephone service at and connect the wh/or to the green screw and the or/wh to the red screw. At the one location for DSL - connect the wh/bl to the green and the bl/wh to the red screw. Plug in your DSL modem here. At the second jack, connect the wh/or to the green screw and the or/wh to the red screw. If you want a telephone here you will need a third jack or you can use a splitter. At your Vonage phone adapter, plug in the splitter. Take one phone cord and plug into the SECOND wall jack and into the splitter. Take another phone cord from the splitter and plug in your telephone. If you do not need a telephone here, simply plug a phone cord from your phone adapter into the SECOND jack.

You should now have Vonage dial tone at each jack that you connected the wh/or and or/wh wires to the green and red screws.

Feel free to email me directly if you need more help.
Good luck.
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