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jeffw_00
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PostPosted: Thu Apr 29, 2004 10:54 am    Post subject: Newbie seeks advice, answers... Reply with quote Back to top

Ok - I'm thinking of taking the Vonage plunge - a couple of quick questions;

1) I called Vonage customer service, and noticed the connection was half-duplex (her side muted when I talked, and vice-versa) - is that what a Vonage connection sounds like?

2) My main phone line (i ran all the wires) has 9 extensions, I understand I need to disconnect it from Telco (no problem, I have an inside telco POP box), but will the Vonage box have any problem driving ring voltage to 9 phones of varying age, some with mechanical ringers?

3) How does Vonage define "regional" in "unlimited regional"?

4) I can't switch my home phone #s to Vonage, nor am I at liberty to change them. But I can add Vonage as a third line and reduce one (or both) of my incoming lines to minimal service, and even forward them to my Vonage lines. But I'm undecided as to how to integrate Vonage into my current situation:

Main line: Used mostly for incoming calls, but some outgoing.
2nd line: Used for incoming faxes, and the bulk of the outgoing calls.
Right now I have a 'freedom (unlimited local and LD) package on both lines, at $70/mo. (For various reasons we have a lot of phone traffic in our house).

I could
a) get Vonage, use it as my "main line", and cut my existing Main line to minimal incoming service + call forward, and forward to the Vonage line. (and don't hook the main line to any extensions)
Cost: $14.99 +$1.50 (vonage) + $30/mo (1st line). Savings = $35/mo

b) get Vonage, use it as my 2nd line, direct wire my 2nd landline ONLY to the fax machine. Cut the service on my 2nd line to incoming only. I don't think 500 min will be sufficient to replace my main outcall line, so I upgraded the Vonage cost
Cost: $24.99 + $1.50 (vonage) + $21 (landline) Savings = $35/mo

Hmmm - Could I get <two> Vonage lines and save $35 on each phone line, (and use call hunt). Do they charge extra for this?

But maybe this is all too complicated - that's why I'm posting- anyone else have suggestions, Ideas, etc?

Thanks!
/j
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jeffw_00
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Joined: Apr 29, 2004
Posts: 8

PostPosted: Thu Apr 29, 2004 11:04 am    Post subject: More questions... Reply with quote Back to top

5) how does call hunt interact with call-waiting. If I'm on a call, can the next incoming call hunt, and then the one after that come up as call waiting (or do they call hit call-waiting first and then hunt, or???)

6) How is Vonage for OUTGOING faxing?

thanks again
/j
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jeffw_00
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Joined: Apr 29, 2004
Posts: 8

PostPosted: Thu Apr 29, 2004 11:18 am    Post subject: Reply with quote Back to top

well, as long as no one has replied - here are a few more

7) From the Vonage site: I have a router and static IPs assigned, so I will plug the Vonage into the router, assign a static IP address and setup port forwarding as they suggest
a) I assume 10Mb/s is sufficient?
b) does a computer HAVE to be plugged into the Vonage box?
c) Does an outgoing fax machine have to be plugged directly into the Vonage box?


again,thanks
/j
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jeffw_00
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Posts: 8

PostPosted: Thu Apr 29, 2004 12:13 pm    Post subject: Reply with quote Back to top

ummmm - I'm sorry - do you want me to generate 7 posts? (I thought most of the questions had simple few-word answers). Is this the right forum to get this sort of help? I don't want to be posting where I'm not supposed to - but I guess this sort of post isn't welcome????

/confused
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jeffw_00
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PostPosted: Thu Apr 29, 2004 2:16 pm    Post subject: Reply with quote Back to top

Thanks Moto - that's a start.
1) I have Plain Old wired phones. Nothing that electronic, nothing that ever cost more than $50. Does that help answer my duplex question?

2) motorola.com is a big site - what's the model # of the mot box, do I also have to check the cisco box?

3) How regional is regional?

4) maybe I should post this one separately as it was my main motivation for posting - not sure how to adapt Vonage into my current situation, I hoped someone else did

5) call-hunt / call-waiting - anyone use this?

6/7) faxing? hook it to the mot box?
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