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For wipe call
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Trafford Posted:
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diazou Posted:
Hello, It's
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Av8rix Posted:
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hanspl
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Joined: Jan 18, 2006
Posts: 63

PostPosted: Mon Mar 20, 2006 12:21 am    Post subject: Firefox & router RTP300 Reply with quote Back to top

Hello:

At about the time I installed Vonage and RTP300, Firefox1.5.1 started to have the following problem:

In about 25 % of all cases, when I try to connect to a web page I get the following error message:

Server not found

Firefox can't find the server at www.xxx.com

* Check the address for typing errors such as
ww.example.com instead of www.example.com

* If you are unable to load any pages, check your computer's network connection.

* If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Try Again
------------

When I click the button Try Again, Firefox connects to the website in question in 90 % of the cases (in the other 10 %, the URL is really not valid).

Mostly, the error message shows up after about 5-7 seconds. In many cases, web pages open after a much longer time, with no error message.

Has anyone else noticed this in connection with RTP300? Would be interested in your experience.

Hans L
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Texx
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Joined: May 12, 2005
Posts: 18

PostPosted: Mon Mar 20, 2006 2:25 am    Post subject: Reply with quote Back to top

I wouldn't say that's a router issue but something else. My router is not on the same subnet and firefox has the same issues (Firefox 1.0.7)
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NateHoy
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Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Mon Mar 20, 2006 7:53 am    Post subject: Reply with quote Back to top

The DNS Proxy on the RTP300 and WRTP54G is generally pretty weak. This is a pretty common symptom of that, and it's a common problem with those routers (I have a WRTP54G).

http://vonage.nmhoy.net/dnsproxy.html

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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taylor2767
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Joined: May 05, 2005
Posts: 400

PostPosted: Mon Mar 20, 2006 9:14 am    Post subject: Reply with quote Back to top

Could be caused by any Virus/Spyware you maybe using. Try diabling the software and see if it continues.
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hanspl
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Joined: Jan 18, 2006
Posts: 63

PostPosted: Mon Mar 20, 2006 1:30 pm    Post subject: Disabled DSN proxy Reply with quote Back to top

NateHoy wrote:
The DNS Proxy on the RTP300 and WRTP54G is generally pretty weak. This is a pretty common symptom of that, and it's a common problem with those routers (I have a WRTP54G).

http://vonage.nmhoy.net/dnsproxy.html



NateHoy, I have disabled DSN proxy and not replaced it with any other DNS (according to discussions I have seen elsewhere). No change (id anything, worse).

Hans L
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hanspl
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PostPosted: Mon Mar 20, 2006 1:31 pm    Post subject: Reply with quote Back to top

Texx wrote:
I wouldn't say that's a router issue but something else. My router is not on the same subnet and firefox has the same issues (Firefox 1.0.7)


Thanks, Texx, that is valuable info.

Hans L
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hanspl
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Posts: 63

PostPosted: Mon Mar 20, 2006 1:44 pm    Post subject: Reply with quote Back to top

taylor2767 wrote:
Could be caused by any Virus/Spyware you maybe using. Try diabling the software and see if it continues.


I will certaily try that, taylor.

Hans L
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NateHoy
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Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Mon Mar 20, 2006 1:46 pm    Post subject: Re: Disabled DSN proxy Reply with quote Back to top

hanspl wrote:
NateHoy wrote:
The DNS Proxy on the RTP300 and WRTP54G is generally pretty weak. This is a pretty common symptom of that, and it's a common problem with those routers (I have a WRTP54G).

http://vonage.nmhoy.net/dnsproxy.html



NateHoy, I have disabled DSN proxy and not replaced it with any other DNS (according to discussions I have seen elsewhere). No change (id anything, worse).

Hans L


Hmm. Just to make sure, you did an IPCONFIG /RENEW or rebooted your PC after making the change in the router so your PC would then be using the new DNS server settings? Your PC is now reading "regular" DNS servers when you type IPCONFIG /ALL ?

Just for giggles, try entering some of the public IP DNS servers (4.2.2.2, 4.2.2.3, 4.2.2.4, 4.2.2.5, and/or 4.2.2.6) in the hardcoded DNS fields in the RTP300, then do the IPCONFIG /RENEW.

Hope it helps. I use Firefox almost exclusively, and the WRTP54G drove me INSANE (on both Firefox and IE, but Firefox seemed to be more sensitive to it) with its poor DNS cache proxy. Of course, I stopped using the WRTP54G for anything but a Vonage device before Firefox 1.0 came out, so my experience is somewhat.. dated. Wink

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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hanspl
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Joined: Jan 18, 2006
Posts: 63

PostPosted: Mon Mar 20, 2006 3:01 pm    Post subject: Re: Disabled DSN proxy Reply with quote Back to top

Hans L[/quote]

Hmm. Just to make sure, you did an IPCONFIG /RENEW or rebooted your PC after making the change in the router so your PC would then be using the new DNS server settings? Your PC is now reading "regular" DNS servers when you type IPCONFIG /ALL ?

Just for giggles, try entering some of the public IP DNS servers (4.2.2.2, 4.2.2.3, 4.2.2.4, 4.2.2.5, and/or 4.2.2.6) in the hardcoded DNS fields in the RTP300, then do the IPCONFIG /RENEW.

Hope it helps. I use Firefox almost exclusively, and the WRTP54G drove me INSANE (on both Firefox and IE, but Firefox seemed to be more sensitive to it) with its poor DNS cache proxy. Of course, I stopped using the WRTP54G for anything but a Vonage device before Firefox 1.0 came out, so my experience is somewhat.. dated. Wink[/quote]

I did, but no change.

Then, I enabled DSN proxy again, whereupon 4.2.2.2 and 4.2.2.3 were inserted automatically, and then, ipconfig gave info without an error message.

I have run /all now too -- anything there I should look for?

Hans L
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NateHoy
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Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Mon Mar 20, 2006 3:07 pm    Post subject: Reply with quote Back to top

In the results of IPCONFIG /ALL, there should be a list of DNS servers. Should be right under "DHCP Server" and right before "Lease Obtained", near the bottom of the data.

If you see one of them, and it is 192.168.15.1 (or whatever the IP address of your router is), then your computer is trying to use the Proxy server in your router and given the quality of the RTP300's DNS proxy, you may have problems.

If your PC already has "real" looking DNS servers in that section, then your computer is already going directly to DNS servers to get its data, and the RTP300 is probably not causing your problem.

You can also temporarily test the solution by going into TCP/IP settings for your network connection, and changing the DNS Setting of "Obtain Ausotmatically" to "Use the following servers" and keying 4.2.2.4 in the first server, and 4.2.2.5 in the second. That has the effect of forcing your client to bypass the RTP300 DNS proxy.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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