Vonage PIC# for number transfer

Posts: 1 · New Forum Member Joined: Apr 26, 2004 Posts: 1

I am trying to facilitate the transfer of my # to Vonage. Bellsouth replied to my request with the below. Does anyone know what Voanage's PIC is?

Thanks!

:

Thank you for contacting BellSouth regarding the local toll and long
distance carrier for account **********.

I will be glad to change your local toll and long distance carrier from
MCI to Vonage, however I need the PIC number for Vonage. Please contact
Vonage and reply back to this e-mail with the PIC number.

Should you need further assistance or have other questions, please reply
back to this e-mail and the BellSouth Online Customer Care team will be
happy to help you.

Thank you for doing business with BellSouth online. I would appreciate
it if you would rate my handling of your request by completing a brief
online survey. To take the survey, simply click on the URL below, or
cut and paste it into the address field of your browser.

Sincerely,

*********

BellSouth Online Customer Care

Posts: 104 · Vonage Forum Senior Joined: Jan 31, 2004 Posts: 104

Vonage does not have a PIC code per se as they are not a telephone company.

PIC code requests are typically used for 1+ carrier selection for your long distance operator.

If you are 'porting' FROM BellSouth TO Vonage, there is no PIC code required and further BellSouth shouldn't be asking you anything.

What exactly are you trying to do and what steps have you taken so far?

Posts: 13 · Vonage Forum Associate Joined: Jan 13, 2004 Posts: 13

Quote:

I am trying to facilitate the transfer of my # to Vonage...

That's not what BellSouth is trying to do at the moment. It sounds like they're under the impression you're keeping BellSouth and just want to switch your toll service from MCI to Vonage (which can't be done, so far as I know).

I think you're going to have to explain to BellSouth again what you want to do -- that you're dropping BellSouth entirely and you want to transfer your number to your new phone service.