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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

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On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
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Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
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Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

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Topic:
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On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

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On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
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Topic:
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On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
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Topic:
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On Dec 05, 2016 at 12:35:11


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jamepc
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Joined: Mar 18, 2006
Posts: 25

PostPosted: Sat Mar 18, 2006 10:31 pm    Post subject: Reply with quote Back to top

Sorry I can't be of any help to you but what I stated is all I did. It was plug and play for me.
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Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Sat Mar 18, 2006 10:47 pm    Post subject: Re: No Dial Tone! I just received my RT31P2 Reply with quote Back to top

hubbub wrote:
Steve, must you tell me how to post? Maybe I didn't want to copy and paste all of the info. Gimmeneez!

Ya' know I'm an old 40 something chick that doesn't know a lot about networking and routers but I can tell when someone is talking to me in a condescending manor. I worked at Eartlhlink for a while and I'm familiar with techie attitudes when they're aware that someone is not a technical expert. I have to admit I didn't communicate in concise specific detail using technical language because I don't know the language very well. I can read... Everything is in it's appropriate port.


Condescending? How so? The sticky post was put there because it saves everyone time by listing the sort of information that is usually needed to help people. Folks here try to help by troubleshooting by remote control- not an easy task in the best circumstances. The more information we can get with the fewest exchanges, the more likely it is that we can help.

No one expects you to be a technical expert- and neither are most of us. That's why someone took the trouble to list the sort of things a helper needs to know.

Quote:
I should be able to have satisfactory customer support regardless of my level of technical knowledge. The Vonage commercials give no impression what so ever that one has to have some level of expertise in order to use their service.


Sure you should, but since you aren't getting it, we try to help. (You're not under the impression that we're Vonage employees are you?)

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Steve Gray
Orlando, FL
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butterman
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 29, 2006
Posts: 323

PostPosted: Sat Mar 18, 2006 11:06 pm    Post subject: Reply with quote Back to top

jamepc wrote:

P.S. For travel purposes, is there a smaller phone adaptor available, perhaps something that isn't also a router?


Unfortunately, there is not. They do have hardware that aren't also modems, but they aren't any smaller. I have seen smaller devices out there, but none that can be used with Vonage.

I'm not sure if it was in this thread or another, but someone else recommended this before.... If you do this, it is wise to buy a second power adapter and extra network cables for this router. This way all you have to do is to unplug things from the router, not from the wall or anywhere else.

In addition to this, the other alternative(s) would be to use a softphone. There is an extra cost to this, but it is works through your PC instead of needing the router. This is available today from Vonage.... 500 minutes for $9.99 a month. You can order this online from your account by selection the Add-ons option.

You could also use a Wi-fi phone. This would work on an open wireless network. I'm not sure that Vonage has released this yet, but it is supposed to be out some time this year.

Hope this helps,
John

_________________
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ISP: Time Warner (RoadRunner)
Location: NC
Network Setup: Motorola SB5101->Linksys WRT54GL (Running Tomato) ->RT31P2 & PAP2
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