Message waiting tone will not go away. HELP!!! Wife Factor

Posts: 4777 · Vonage Forum **MVM** Joined: Aug 30, 2005 Posts: 4777

VonageTPA wrote:

You can also leave a voice mail for yourself using your Vonage line by doing the following:

dial *67, then your Vonage #. The voice mail system won't receive the CallerID info b/c of the *67, and will prompt you to enter a mailbox # to leave a message for. Put in your full Vonage # including the 1 before the area code, and you can leave a message for yourself that way. You can also leave a message for any Vonage customer that way.

Interesting. Why does the VM system insist on having the CID information on the calling party to leave a message in the mailbox of the number called?

Posts: 1715 · Posted: Sat Mar 18, 2006 3:02 am Post subject:

Here's what's happening.

Let's say you call your phone number from your own phone. Your phone is busy, so it forwards you to voice mail. The voice mail system then checks to see who is calling by looking at the CallerID info and determines what to do from there. Obviously most people don't call their own voice mail to leave messages for themselves (well, maybe there's some real lonely people out there), so they have the VM system assuming you're wanting to check your messages. So, with Vonage, you'd get "Please enter your passcode for this phone."

If the CallerID info doesn't reach the VM system or it gets Private Caller, it doesn't know that you are you, and probably assumes something went wrong, so it sends you to the main auto attendant.

I just tried dialing *67 *123 and it behaves in the same manner.

Posts: 4777 · Vonage Forum **MVM** Joined: Aug 30, 2005 Posts: 4777

Interesting. Thanks.

Posts: 1 · New Forum Member Joined: Jan 23, 2006 Posts: 1

I had the same problem. I went to my Voice Mail, and to the message list. I discovered that an old message I thought had been deleted was actually in the trash. When I deleted the trash, the message light finally went off