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Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

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Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
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took place on the
4th and 5th of
Nov. E-mails with
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In The Forum:
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Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
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Topic:
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On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
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...

In The Forum:
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Topic:
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On Aug 30, 2016 at 10:38:01


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sam2joey
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Joined: Mar 15, 2006
Posts: 2

PostPosted: Wed Mar 15, 2006 11:36 am    Post subject: Why is it a frequent problem logging in to Vonage's site? Reply with quote Back to top

I swear, 8 out of 10 times I try to log in to Vonage's site (to check voicemail, change call forwarding, etc.) it times out during the log in process. Doesn't matter if it's from work or home or whatever.

EXTREMELY frustrating!!!

Am I the only one with this problem?
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NateHoy
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Vonage Forum <b>MVM</b>


Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Wed Mar 15, 2006 11:44 am    Post subject: Reply with quote Back to top

I just tried to log in, and it's in the long, slow process of timing out for me right now, I think. Looks like secure.vonage.com is having some problems.

EDIT: Just got in. It took a terribly long time, and a couple of retries. And the site is SLOW. But it's up. Barely.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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addweb
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Joined: Sep 02, 2005
Posts: 60

PostPosted: Wed Mar 15, 2006 11:56 am    Post subject: Reply with quote Back to top

Same here guys, dont know why they cant keep the Dash going, but it certainly is frequent.
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mna
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Joined: Feb 09, 2006
Posts: 9

PostPosted: Wed Mar 15, 2006 11:56 am    Post subject: Reply with quote Back to top

I was able to login after trying a few times. I see in my dashboard:

"Call Activity information is temporarily unavailable. This information should be available shortly. We apologize for any inconvenience and thank you for your patience."
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sam2joey
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Joined: Mar 15, 2006
Posts: 2

PostPosted: Wed Mar 15, 2006 12:22 pm    Post subject: Reply with quote Back to top

Yeah, I know there's a problem now, that's why I posted. What I want to know is do you have the same problem frequently, like I do? I've been a Vonage user for a year and a half and this issue has always been a problem. It can't just be me.
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NateHoy
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Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Wed Mar 15, 2006 12:59 pm    Post subject: Reply with quote Back to top

I don't log into the Dashboard very often, but I'd guess that about 95% of the time when I try to log in, I get in just fine. However, I generally log in about once a week, so if there are outages I must be missing them.

I know back around Christmas of last year things got ugly, but Vonage was moving the servers around at the time.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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rdstoll
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Joined: Dec 29, 2005
Posts: 63
Location: Des Plaines, IL

PostPosted: Wed Mar 15, 2006 1:03 pm    Post subject: Reply with quote Back to top

It is something on Vonage's end, and has happened a number of times the last few days. Every time I do a tracert when the site is slow I find this...

Tracing route to vonage.com [216.115.22.200]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.14
2 1 ms 1 ms 1 ms 208.193.xx.xx
3 2 ms 2 ms 2 ms 139.ATM1-0.GW4.CHI1.ALTER.NET [65.207.233.133]
4 3 ms 2 ms 2 ms 0.so-0-1-0.XL1.CHI1.ALTER.NET [152.63.68.226]
5 28 ms 28 ms 36 ms 0.so-7-0-0.XL1.NYC4.ALTER.NET [152.63.10.21]
6 28 ms 28 ms 28 ms POS6-0.GW12.NYC4.ALTER.NET [152.63.22.77]
7 29 ms 29 ms 31 ms vonage-nyc-gw.customer.alter.net [157.130.13.218
]
8 * * * Request timed out.
9 46 ms 43 ms 44 ms 216.115.22.200

Trace complete.

C:\Documents and Settings\rds>
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VonageTPA
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Joined: Jul 11, 2005
Posts: 1715
Location: Florida (usually)

PostPosted: Wed Mar 15, 2006 2:30 pm    Post subject: Reply with quote Back to top

That doesn't mean anything, just that they have that particular router set so that it doesn't reply to PING requests.

As far as their dashboard servers go, I know they were changing things around last week & trying to spread the load among more servers in different parts of the country (vs keeping everything in New Jersey like they had been), so maybe this is part of it. Either way, it's still pathetic. If I had anywhere near these type of problems with my networks, I'd be fired in a heartbeat.

_________________
ISP: Varies depending where I'm at.
Vonage: Linksys RTP300
Router: IPCop 1.4.10
Phones: various
Total calls since Jul 24, 2005: 4,794 calls
Total Minutes since Jul 24, 2005: 25,552 minutes
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