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bluerdg Posted:
Been working with
tech support
trying to figure
this one out,
thought maybe
someone
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On Mar 17, 2014 at 13:24:06

citycash Posted:
Easy peasy !! I
now have three
Vonage lines ( two
boxes) I
transferred my BT
number
...

In The Forum:
Vonage UK
Topic:
Number porting
On Jan 05, 2014 at 06:18:47

bmccull Posted:
It's not that it
will never work.
It is just that
Vonage works
better over cable
...

In The Forum:
Vonage
Topic:
need Help with Clear Spot 4G internet
On Dec 29, 2013 at 15:17:12

joelmch Posted:
Certainly a
firewall issue.
You can probably
try connecting
directly to the
ISP
...

In The Forum:
Vonage
Topic:
Can make calls but can not receive them
On Dec 01, 2013 at 11:29:02

joelmch Posted:
That's really
unfortunate. I
think they would
provide you a
refund. My opinion
...

In The Forum:
Vonage
Topic:
moving date for disconnect fees
On Dec 01, 2013 at 11:28:29

joelmch Posted:
Hi buddy, I was
just wondering
about this. Are
you still with
Vonage by any
chance?
...

In The Forum:
Vonage
Topic:
Call Billing Question
On Dec 01, 2013 at 11:28:00

joelmch Posted:
Looks like a
config set up
issue to me. You
might want to try
calling the tech
support.
...

In The Forum:
Vonage
Topic:
Vonage Register Error [Code 004] - can''t solve
On Dec 01, 2013 at 11:27:25

joelmch Posted:
Perhaps you have
an active download
going on at the
back ground. Try
stopping it
...

In The Forum:
Vonage
Topic:
Intermittent Voice Interruption, calls cutting out
On Dec 01, 2013 at 11:26:52

joelmch Posted:
No for me. You can
easily block that
caller ID by the
way.
...

In The Forum:
Vonage
Topic:
anyone getting annoying calls from 3104295382?
On Dec 01, 2013 at 11:26:20

joelmch Posted:
Hi Mamboking, I
was just wondering
about this. Were
you able to
resolve this by
...

In The Forum:
Vonage
Topic:
Uverse with Vonage and Airport extreme base station
On Dec 01, 2013 at 11:25:59


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Hard Wiring - Installation
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lectron
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Joined: Mar 13, 2006
Posts: 3

PostPosted: Mon Mar 13, 2006 2:33 pm    Post subject: Reset after power outage?? Reply with quote Back to top

I'm a new subscriber with very little knowledge about this "stuff" ....

Had a power outage last night and now get no dial tone. I have been told I needed to reset modem? Can someone please give me some info on how this is done?

Thanks!
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norriton
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Joined: Jan 24, 2006
Posts: 83
Location: Southeastern PA

PostPosted: Mon Mar 13, 2006 4:33 pm    Post subject: Reply with quote Back to top

It would help to know what pieces of equipment you have and how they are connected.

But, assuming you have a Vonage adapter connected to a router connected to a cable/DSL modem then I would unplug the power to all three devices. Wait about 30 seconds. Plug the modem back in and let it 'stabilize'. Then plug in your router and let it go through your boot cycle. Then verify that you have internet connectivity (I assume you have a computer connected to the router). Then plug in the Vonage phone adapter and give it time to establish contact (and possibly download firmware).

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David
Vonage Customer since: Nov 2005
ISP: Comcast(6000/350 kbps) and Verizon FIOS(15000/2000 kbps)
Location: East Norriton, PA
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lectron
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PostPosted: Tue Mar 14, 2006 12:05 am    Post subject: Reply with quote Back to top

Thanks for the reply.
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mharvey
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PostPosted: Tue Mar 14, 2006 10:27 am    Post subject: Reply with quote Back to top

And then get a smal UPS and plug your cable modem, router and phone adapter in to it. You will preven this from happening again when you have short power outages.

I bought a APS 600VA and it sits on the shelf next to all of my network gear. You should also remember your cordless phone, if you use one and hope to be able to use the phone during power outages. The Uniden phone that I have has a battery backup in the base station so it does not have to be connected to the UPS but it will still function when the power goes out. This all assumes that the cable co will keep the cable modem running during a power outage. So far they have.

_________________
Cox Cable Highspeed Internet (5Mb/s down / 2Mb/s up) --> Toshiba PCX2200 --> WRT54GS V4 (Thibor 14) --> PAP2 --> Uniden CLX475 5.8GHz (7 handsets)
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norriton
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Location: Southeastern PA

PostPosted: Tue Mar 14, 2006 10:31 am    Post subject: Reply with quote Back to top

I second mharvey's suggestion. I have all my network gear (and most of my computers, for that matter) on UPSs. In 27 years, I have only once had a power failure of any significant length. But the very short ones, where the lights just flicker, are more common. The UPSs keep everything going and save the wear and tear on the equipment from power surges.

_________________
David
Vonage Customer since: Nov 2005
ISP: Comcast(6000/350 kbps) and Verizon FIOS(15000/2000 kbps)
Location: East Norriton, PA
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a-dhold
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Joined: Jun 21, 2005
Posts: 109

PostPosted: Tue Mar 14, 2006 1:02 pm    Post subject: Reply with quote Back to top

my setup

ups-->outlet strip with a switch ---> wireless router, Vonage router, cable modem.

i had to keep it simple for my wife to reset everything - all she does is turn the switch on the outlet strip off for a few seconds then back on..

i have not had any problems cycling all thee devices at the same time vs wait for the modem to connect then powering on the next device etc.
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mharvey
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Location: Northern VA

PostPosted: Tue Mar 14, 2006 1:44 pm    Post subject: Reply with quote Back to top

I pretty much have the same thing and for the same reason. Originally the cable modem and router were in a basement closet along with an 16 port switch. All of the wired network jacks in the house terminate here at the switch. It was nice and clean and out of the way. The problem was that the router (a USR 8054) would just lock up from time to time requireing a reset or power cycle.

I decided to move the router and cable modem upstairs where it was easily accessible. The button on the UPS makes a good reset button. It also helped the wireless coverage to the 3rd floor a bit to have the wireless router on the 2nd floor.

Since I am now using the internet connection for my phone I decided that it had to be more reliable and the USR had to go. I replaced it with a Linksys WRT54GS (V4 still running stock firmware) and it had been rock solid since.

_________________
Cox Cable Highspeed Internet (5Mb/s down / 2Mb/s up) --> Toshiba PCX2200 --> WRT54GS V4 (Thibor 14) --> PAP2 --> Uniden CLX475 5.8GHz (7 handsets)
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lectron
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PostPosted: Sat Mar 18, 2006 9:51 am    Post subject: Reply with quote Back to top

Very usefull info. You guys are great!

Thanks again!
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