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donjefe
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PostPosted: Sun Mar 12, 2006 11:26 pm    Post subject: Plug in Vonage and Internet Connection Goes Bad Reply with quote Back to top

I am having a curious problem, so I wanted to see if anyone else is having it before I go hounding Comcast about it.

I have a Linksys WRV54G router that works just fine, and has been for quite a while. Once I plug in one of several of the Vonage phone adapters to one of its ethernet ports, my Internet connection goes to crap. I can still ping sites, but my packet loss is terrible, and most sites time out when I try to browse them.

I am not trying to make any calls during this time. If I unplug the device (RTP300 or WRTP54G) and cycle power on my cable modem, everything goes back to normal. Once I power the Vonage device back on, my connection goes back down to sub-dialup speed.

Any clues?

BTW I am a network sysadmin for a living, so I am pretty sure I don't have anything misconfigured.
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VonageTPA
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Joined: Jul 11, 2005
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PostPosted: Mon Mar 13, 2006 3:06 am    Post subject: Reply with quote Back to top

Do you have the latest firmware for that router and how do you have QoS configured?

_________________
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Vonage: Linksys RTP300
Router: IPCop 1.4.10
Phones: various
Total calls since Jul 24, 2005: 4,794 calls
Total Minutes since Jul 24, 2005: 25,552 minutes
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Johnny5mm
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Posts: 13

PostPosted: Mon Mar 13, 2006 4:08 pm    Post subject: Reply with quote Back to top

Just to see, how is your connection when you disable wireless?
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donjefe
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PostPosted: Mon Mar 13, 2006 7:57 pm    Post subject: Reply with quote Back to top

Hmm. When I disable wireless on the WRTP54G, it is much better.

Question: Does Vonage use bandwidth when there are no calls going on?
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reebok
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PostPosted: Mon Mar 13, 2006 8:40 pm    Post subject: Reply with quote Back to top

not to speak of.

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Johnny5mm
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PostPosted: Mon Mar 13, 2006 10:21 pm    Post subject: Reply with quote Back to top

Figured as much, I was experiencing the same issue. Currently, Vonage is sending me another WRTP54G to see if the issue is resolved, but I don't think it will. As others have stated, wired and wireless makes this thing "The Router That Could Not". I was using a chepo RCA modem and replaced it with a Linksys modem, I have the network fairly solid on G-wirless (only) on channel 11. Still testing ..... Wink
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VonageTPA
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PostPosted: Tue Mar 14, 2006 12:11 am    Post subject: Reply with quote Back to top

What are your (both Johnny5mm & donjefe) setups? Do you have 1 or 2 wireless routers? If you have 2 of them, they will "fight" if they're too close to each other. Actually what is happening is interference as the two are operating on the same frequency band, possibly same frequency if you've not changed the channels.

_________________
ISP: Varies depending where I'm at.
Vonage: Linksys RTP300
Router: IPCop 1.4.10
Phones: various
Total calls since Jul 24, 2005: 4,794 calls
Total Minutes since Jul 24, 2005: 25,552 minutes
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donjefe
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PostPosted: Tue Mar 14, 2006 7:40 am    Post subject: Reply with quote Back to top

When I first started having this problem, I only had one wireless router and the RTP300. I replaced the 300 because it would not "hold" my static IP settings after a reboot, thus rendering port forwarding useless.

Now I have two wireless routers, but only one is ever enabled (wireless).

Disabling the wireless on the WRTP54G appears to have solved the problem. I'm not sure why the router cannot do routing, Vonage, and wireless at the same time, but hey....
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sinceMay2004
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Joined: Feb 28, 2005
Posts: 193

PostPosted: Tue Mar 14, 2006 8:20 pm    Post subject: Reply with quote Back to top

What two routers do you have?
wrtp54g and what other wireless? Is it working now? Which router is in front off the modem?

_________________
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HW: VT1000 Revision: 0 BSP: 1.2/0
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Johnny5mm
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PostPosted: Tue Mar 14, 2006 11:01 pm    Post subject: Reply with quote Back to top

I only have one wireless router coming from the WRTP54G. I solved my issues by purchasing a linksys modem. I now have wireless setup with hardly any degredation of the network.
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