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chrismcr
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Joined: Jan 20, 2006
Posts: 9
Location: Binghamton, NY

PostPosted: Sat Mar 11, 2006 6:23 pm    Post subject: Reply with quote Back to top

mrbreeeeze wrote:
Chris,

Is that Terrayon they sent you a turquois colored one that odd shaped?

I'm not sure its exactly the same problem but I won't rule out the modem. I have the same speeds with or without the router in line but my problem is that it's a drastic decrease from what it was prior to installing the Vonage router.


If you got another router around put it in line and see if your download speeds fall off as well.

The router is dark blue. a picture is here

http://www.terayon.com/tools/static_page/view.html?phase=show&id=1107130494&tool_id=100&cat_id=60.1.5
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mrbreeeeze
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 03, 2006
Posts: 18
Location: Red Deer, Alberta

PostPosted: Sat Mar 11, 2006 7:36 pm    Post subject: Reply with quote Back to top

[quote="chrismcr"]
mrbreeeeze wrote:
Chris,

Is that Terrayon they sent you a turquois colored one that odd shaped?

I'm not sure its exactly the same problem but I won't rule out the modem. I have the same speeds with or without the router in line but my problem is that it's a drastic decrease from what it was prior to installing the Vonage router.


If you got another router around put it in line and see if your download speeds fall off as well.

The router is dark blue. a picture is here
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mrbreeeeze
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 03, 2006
Posts: 18
Location: Red Deer, Alberta

PostPosted: Sat Mar 11, 2006 7:40 pm    Post subject: Reply with quote Back to top

I'm sorry folks, I'm trying to figure out this quote function but....LOL

Anyway, I don't have an extra now but in a couple of days I'll have 3! You see, the CSR I spoke to on Tuesday evening placed the overnight order. The trouble with that is that its only overnight if they process the order right away but, its been 4 days to process. So, the CSR I spoke to yesterday and today decided to send another right away. She could hear I was restless. Now there's two on the way. Therefore, not only do I have to return the faulty router, at my cost, but I have to return one of the two replacements as well, with receipt of shipping charges.

Maybe what Vonage should do is set up a retail pick up outlet like Rogers does in Ontario and Shaw here. I suggested to the CSR today, after she suggested I go out and purchase on retail device, that she call one in my area and I will pick it up. I don't really wish to put the additional charge on my credit card. Obviously that didn't fly, and I knew it wouldn't. Not a bad idea though. Why ship to 10, 000 new clients when you can ship to only 100?
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sinceMay2004
Vonage Forum Master
Vonage Forum Master


Joined: Feb 28, 2005
Posts: 193

PostPosted: Sun Mar 12, 2006 1:19 am    Post subject: Reply with quote Back to top

[quote="mrbreeeeze"]Hey May,

How do you do that quote thing. I see the icon for it where you work with the message body but I can't figure it out. I'm sure its simple.

MR.[/quote]

Click 'Quote' in the header of the msg you want to quote from.
Then just type your text after the [/quote].

To devide the quote up to respond to individual statements is a little more complicated.
Copy/Paste the [quote="name"] and [/quote] code for each text your wanting to quote.

Alternatively,
Click reply.
Click the quote icon (next to the # sign) to set up the beginning of the quote.([quote])
Copy/Paste the text you want to quote from the view window below.
Then click the quote icon again to set the end quote.([/quote])

The engineering of the quote icon won't let you use the quote icon in the middle of a paragraph. The code from the icon will always be placed at the end.

_________________
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vt1005: Software:VT20_02.02.00_A Bootrom:VT20_02.02.00_A
HW: VT1000 Revision: 0 BSP: 1.2/0
CfgFile: 1145306143711/1002237868
SB5100~wrt54gL~~vt1005~~2pc~~x51v~~laptop
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mrbreeeeze
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 03, 2006
Posts: 18
Location: Red Deer, Alberta

PostPosted: Sun Mar 12, 2006 2:29 pm    Post subject: Reply with quote Back to top

thank you May, I'll play around with that when I get a chance. I appreciate it.
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