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bluerdg Posted:
Been working with
tech support
trying to figure
this one out,
thought maybe
someone
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On Mar 17, 2014 at 13:24:06

citycash Posted:
Easy peasy !! I
now have three
Vonage lines ( two
boxes) I
transferred my BT
number
...

In The Forum:
Vonage UK
Topic:
Number porting
On Jan 05, 2014 at 06:18:47

bmccull Posted:
It's not that it
will never work.
It is just that
Vonage works
better over cable
...

In The Forum:
Vonage
Topic:
need Help with Clear Spot 4G internet
On Dec 29, 2013 at 15:17:12

joelmch Posted:
Certainly a
firewall issue.
You can probably
try connecting
directly to the
ISP
...

In The Forum:
Vonage
Topic:
Can make calls but can not receive them
On Dec 01, 2013 at 11:29:02

joelmch Posted:
That's really
unfortunate. I
think they would
provide you a
refund. My opinion
...

In The Forum:
Vonage
Topic:
moving date for disconnect fees
On Dec 01, 2013 at 11:28:29

joelmch Posted:
Hi buddy, I was
just wondering
about this. Are
you still with
Vonage by any
chance?
...

In The Forum:
Vonage
Topic:
Call Billing Question
On Dec 01, 2013 at 11:28:00

joelmch Posted:
Looks like a
config set up
issue to me. You
might want to try
calling the tech
support.
...

In The Forum:
Vonage
Topic:
Vonage Register Error [Code 004] - can''t solve
On Dec 01, 2013 at 11:27:25

joelmch Posted:
Perhaps you have
an active download
going on at the
back ground. Try
stopping it
...

In The Forum:
Vonage
Topic:
Intermittent Voice Interruption, calls cutting out
On Dec 01, 2013 at 11:26:52

joelmch Posted:
No for me. You can
easily block that
caller ID by the
way.
...

In The Forum:
Vonage
Topic:
anyone getting annoying calls from 3104295382?
On Dec 01, 2013 at 11:26:20

joelmch Posted:
Hi Mamboking, I
was just wondering
about this. Were
you able to
resolve this by
...

In The Forum:
Vonage
Topic:
Uverse with Vonage and Airport extreme base station
On Dec 01, 2013 at 11:25:59


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dconnor
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Joined: Mar 05, 2003
Posts: 2259
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PostPosted: Fri Mar 10, 2006 10:48 pm    Post subject: Vonage forum archive Reply with quote Back to top

I am of the opinion that the main Vonage Forum has gotten too big & with 185 pages of content it can be somewhat overwhelming to newbie’s, not to mention the occasional resurrected 3 year old post.

So I am considering starting a forum archive for all post that are six months old and older (since the last post). This forum would be locked to new posts.

It would appear directly under the current Vonage forum.

Your thoughts please.

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NateHoy
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Joined: Nov 01, 2005
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PostPosted: Sat Mar 11, 2006 9:14 am    Post subject: Reply with quote Back to top

I think 6 months is, if anything, long. Sounds good to me.

I never look at anything but the first page or two anyway, but I've been around a while. Wink

You also may want to start a section like "Frequent Topics" and take a thread or two that has the best information on each (choppy audio, etc), or we can develop a "here's a theoretical scenario, how do we walk through fixing it", as kind of a "living FAQ".

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dconnor
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Joined: Mar 05, 2003
Posts: 2259
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PostPosted: Sun Mar 12, 2006 12:40 am    Post subject: Reply with quote Back to top

Thanks Nate, I will see if my tools will allow that.

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VonageTPA
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Joined: Jul 11, 2005
Posts: 1715
Location: Florida (usually)

PostPosted: Sun Mar 12, 2006 3:04 pm    Post subject: Reply with quote Back to top

I like the idea of archiving the old posts, along with creating a FAQ page (probably just a post or two containing links to the hot topics of old, like Natehoy said.) I'd hate to lose the info, as there are sometimes obscure problems which people haven't hit much, or an old solution which still works well. Yeah, 185 pages sounds like an awful lot of messages to wade through. I think I only browse through the first 5 or so unless I'm searching for something.

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VonageTPA
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PostPosted: Sun Mar 12, 2006 3:08 pm    Post subject: Reply with quote Back to top

Of course, I think of something immediately after hitting Submit, and this forum doesn't have an edit button, so... I'm thinking somewhere prominant, we should come up with an "Interested in Vonage?, check these things first..." type message...explaining the basics, having people test their connections FIRST, maybe even touch on 2.4Ghz phones. I think we've all seen a few questions which come up VERY frequently. Not quite sure how to direct the new/potential users towards it, but I think it would help.

_________________
ISP: Varies depending where I'm at.
Vonage: Linksys RTP300
Router: IPCop 1.4.10
Phones: various
Total calls since Jul 24, 2005: 4,794 calls
Total Minutes since Jul 24, 2005: 25,552 minutes
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