Another idea would be for Vonage to verify the number (when E911 is not available) is routed to the agency's non-emergency number and not to a back-office (which may or not be "personned" 24/7).
NateHoy Vonage Forum MVM
Joined: Nov 01, 2005 Posts: 2257
Location: New England
Another idea would be for Vonage to verify the number (when E911 is not available) is routed to the agency's non-emergency number and not to a back-office (which may or not be "personned" 24/7).
Agreed.
However, mistakes can and will happen, so this is a good object lesson to be SURE AND TEST your 911 capabilities (after arranging it with your local PSAP/police station, of course!!!!).
911 even on a landline is subject to human error in its setup. With Vonage, it's somewhat more complex, since most landline companies need to deal with a very small number of PSAP's, and were probably involved in the design and implementation of the PSAP itself.
Your safety is your job. Vonage is trying to help, but you need to verify that they are doing a good job, and let them know when something is wrong. The same is true of any phone company.
_________________ Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04) My Vonage Self-Help Guides: http://vonage.nmhoy.net
Another idea would be for Vonage to verify the number (when E911 is not available) is routed to the agency's non-emergency number and not to a back-office (which may or not be "personned" 24/7).
that would make take just about forever and then some.
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