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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
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In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

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On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
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On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
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Topic:
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On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
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Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

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Topic:
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On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

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On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
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Topic:
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On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
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On Dec 05, 2016 at 12:35:11


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OrangeKid
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Joined: Feb 20, 2006
Posts: 3

PostPosted: Sat Mar 04, 2006 10:12 pm    Post subject: Erratic New Message Notification Reply with quote Back to top

Occasionally I will receive a voice message but will not be notified via the new message notification on my Uniden 1869 V phone or via email. I have had Vonage service for two months and I am generally happy with the service but this issue lowers our confidence we will get our voice mail messages.

If I check voicemail on-line at Vonage.com the messages are there. If I select them at that point the new message light starts to blink. Also when the new message light does not go on neither do I receive an email notifying me of a new message.

This problem is erratic.

1. Your location:- Las Vegas, NV
2. Your ISP name and type (cable, DSL, wireless etc): Cox Cable
3. Upload and download speeds: 5Mbps download, 768 kbps upload
4. Modem make and model: Motorola SURFboard SB 5120
5. Type of Vonage adapter used: Uniden 1869V
6. Setup of Network ie Modem: Cable Modem --->Linksys WRT54G Router ---> Uniden 1869V;
7. Issue you are experiencing ie dropped calls, choppy audio etc: Erratic new message notification (see above for more details)
8. DETAILED results from www.testyourvoip.com with a test call to Boston:

http://www.testyourvoip.com/details.html?id=295PFG


Last edited by OrangeKid on Sun Mar 05, 2006 11:01 am; edited 1 time in total
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reebok
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Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Sun Mar 05, 2006 7:53 am    Post subject: Reply with quote Back to top

a lot of new customers and some existing customers have been having vmail notification issues. I don't know of any real solutions. you can try disabling and reenabling voicemail, and using * to exit when you do check voicemails, but it seems to be quite a persistent problem. search for a ton of recent posts on this issue.

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OrangeKid
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Joined: Feb 20, 2006
Posts: 3

PostPosted: Sun Mar 05, 2006 11:03 am    Post subject: Reply with quote Back to top

reebok wrote:
a lot of new customers and some existing customers have been having vmail notification issues. I don't know of any real solutions. you can try disabling and reenabling voicemail, and using * to exit when you do check voicemails, but it seems to be quite a persistent problem. search for a ton of recent posts on this issue.


I called Vonage support twice. On the second call they had me disable and re-enable voice mail. The CSR was confident that would solve the problem. Time will tell.
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kflinch
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Joined: Mar 06, 2006
Posts: 1

PostPosted: Mon Mar 06, 2006 1:18 pm    Post subject: Different Message Notification Problem -Dial tone clicking Reply with quote Back to top

The intermittent dial tone clicking sound that I hear when I push the talk button on the phone and there is a voicemail waiting does turn off after I delete the voicemail. I have a voicemail waiting; I deleted it, but I still hear the intermittent dial tone indicating I have a voicemail.

I have called the voicemail number several times hoping that would clear the clicking sound. I called Vonage tech support once. I waited about an hour for a tech to answer. He told me to reset my router and Voange adapter. That did not fix the problem, and I would not want to do that every time this happens. I will try what was suggested in one of the other replies to this post. I will deactivate and activate the voicemail feature.
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