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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

In The Forum:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

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IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

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Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have

In The Forum:
Hard Wiring - Installation
Vonage behind switch
On Dec 05, 2016 at 12:35:11

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Joined: Apr 16, 2004
Posts: 2

PostPosted: Fri Apr 16, 2004 9:56 am    Post subject: Vonage took an advocate and turned me into an enemy. Reply with quote Back to top

I orderd my service on April 1st. I began to second-guess my opinion on April 10th. My unit hadn't even shipped yet. Several calls over the next fews days gave me a different reason every single time (3 different excuses). One of the reasons they gave me was that the unit was indeed shipped but that the UPS upload had failed, so the data was not in the computer.

What a crock of bull.

After emailing them and demanding I receive my unit, they overnighted it to me; I received it yesterday. Gee-- I thought they were out of stock -- that was one of the other excuses I heard.

Anyway, it was defective. (How many of these VT1005V can be defective anyway!?) But they wouldn't admit it for 24 hours. So today they say they are going to RMA it, but that I would have to pay $99 for the new device until the old one is returned. Screw that. Vonage uses piece of crap equipment and their customer service reps are trained to lie and make up stuff.

Vonage has taken someone who was very very excited about their service, who defended my decision to use Vonage to my friends and family and completely turned me against their company. Dammit, I WANTED this to work out.
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Joined: Apr 10, 2004
Posts: 29
Location: Connecticut USA

PostPosted: Fri Apr 16, 2004 10:45 am    Post subject: Bad Experience? Reply with quote Back to top

I have been using Vonage for a week.
It is flawless.

It took 6 days to get the Motorola box.

Hookup took 10 minutes.


I am dropping my SBC service this month.

Connecticut USA
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Joined: Apr 16, 2004
Posts: 1

PostPosted: Fri Apr 16, 2004 11:28 am    Post subject: Me enemy, too Reply with quote Back to top

It took from the middle of December until the middle of February to get the service going, and it was always somebody else's fault. They, Vonage, failed to notify me that my previous telephone company wouldn't release my number. Then, for several days last week, service was abysmal, we were not able to make or receive calls and expect to have the connection continue, and, once again, it was either my router or my ISP who was at fault when I tried to get help from tech support, and there was no attempt to try to solve the problem.

Now, I'm so chapped I'm going to switch back. I can't handle not being able to use the telephone. But when I talk to AT&T or BellSouth, they say I can't get my old number back because it's on the digital frequency and they're analog.

The main (only?) advantage to Vonage seems to be that it's cheap.
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Joined: Apr 05, 2004
Posts: 8

PostPosted: Sat Apr 17, 2004 12:25 pm    Post subject: Reply with quote Back to top

okay ...

(1) yes the Vonage price is great. And that is the ONLY reason I have it.

nope, I can think of more

(2) the Fed hasn't nailed me with the $1.12 "this" fee and the $.94 "that" fee and the $3.11 "other" fee ...
(3) it's pretty innovative ... and that is nice
(4) can have my cell phone notified if I get a home voice-mail (either SMS or forward)
(5) no need for SBC AT ALL!!!!

Now, "yes" I did have some problems with the Cicso ATA, and Vonage sent me a moto which I have upstream to the router now with less issues and "yes" I have had some glitches in the system prompting me to install a $2.39 radio shack on-off switch in line on the power supply for quick re-boot action and "yes" the WinFax didn't work until I tweaked it (see my other post) but ...

$37.94 beats the heck out of $136.00 monthly, and I will re-boot once a month ... for $98 any day.

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