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Bruafekkay Posted:
agreed dingy
anybody, obviously
if the quarters is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
granit stelen beefy
On Dec 08, 2016 at 19:41:55

Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45


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aaroncp
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Joined: Apr 16, 2004
Posts: 2

PostPosted: Fri Apr 16, 2004 9:56 am    Post subject: Vonage took an advocate and turned me into an enemy. Reply with quote Back to top

I orderd my service on April 1st. I began to second-guess my opinion on April 10th. My unit hadn't even shipped yet. Several calls over the next fews days gave me a different reason every single time (3 different excuses). One of the reasons they gave me was that the unit was indeed shipped but that the UPS upload had failed, so the data was not in the computer.

What a crock of bull.

After emailing them and demanding I receive my unit, they overnighted it to me; I received it yesterday. Gee-- I thought they were out of stock -- that was one of the other excuses I heard.

Anyway, it was defective. (How many of these VT1005V can be defective anyway!?) But they wouldn't admit it for 24 hours. So today they say they are going to RMA it, but that I would have to pay $99 for the new device until the old one is returned. Screw that. Vonage uses piece of crap equipment and their customer service reps are trained to lie and make up stuff.

Vonage has taken someone who was very very excited about their service, who defended my decision to use Vonage to my friends and family and completely turned me against their company. Dammit, I WANTED this to work out.
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g06c
Vonage Forum Junior
Vonage Forum Junior


Joined: Apr 10, 2004
Posts: 29
Location: Connecticut USA

PostPosted: Fri Apr 16, 2004 10:45 am    Post subject: Bad Experience? Reply with quote Back to top

Surprised
I have been using Vonage for a week.
It is flawless.

It took 6 days to get the Motorola box.

Hookup took 10 minutes.

Amazing.

I am dropping my SBC service this month.

_________________
Philip
Connecticut USA
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12string
New Forum Member
New Forum Member


Joined: Apr 16, 2004
Posts: 1

PostPosted: Fri Apr 16, 2004 11:28 am    Post subject: Me enemy, too Reply with quote Back to top

It took from the middle of December until the middle of February to get the service going, and it was always somebody else's fault. They, Vonage, failed to notify me that my previous telephone company wouldn't release my number. Then, for several days last week, service was abysmal, we were not able to make or receive calls and expect to have the connection continue, and, once again, it was either my router or my ISP who was at fault when I tried to get help from tech support, and there was no attempt to try to solve the problem.

Now, I'm so chapped I'm going to switch back. I can't handle not being able to use the telephone. But when I talk to AT&T or BellSouth, they say I can't get my old number back because it's on the digital frequency and they're analog.

The main (only?) advantage to Vonage seems to be that it's cheap.
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Sublimaze1
New Forum Member
New Forum Member


Joined: Apr 05, 2004
Posts: 8

PostPosted: Sat Apr 17, 2004 12:25 pm    Post subject: Reply with quote Back to top

okay ...

(1) yes the Vonage price is great. And that is the ONLY reason I have it.

nope, I can think of more

(2) the Fed hasn't nailed me with the $1.12 "this" fee and the $.94 "that" fee and the $3.11 "other" fee ...
(3) it's pretty innovative ... and that is nice
(4) can have my cell phone notified if I get a home voice-mail (either SMS or forward)
(5) no need for SBC AT ALL!!!!

Now, "yes" I did have some problems with the Cicso ATA, and Vonage sent me a moto which I have upstream to the router now with less issues and "yes" I have had some glitches in the system prompting me to install a $2.39 radio shack on-off switch in line on the power supply for quick re-boot action and "yes" the WinFax didn't work until I tweaked it (see my other post) but ...

$37.94 beats the heck out of $136.00 monthly, and I will re-boot once a month ... for $98 any day.

Smile
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