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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Hard Wiring - Installation
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pasulvoip
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Joined: Feb 23, 2006
Posts: 2

PostPosted: Fri Mar 03, 2006 5:15 am    Post subject: BEFW11S4/RTP 300 config: No dial tone Reply with quote Back to top

Straight out of the box Vonage worked great. Then I unplug everything to re-position the wireless router in my office and now there is no dial tone or blue light on Line#1. I did a hard re-set 3 times and then tried to apply solutions from other posts on this issue, but no luck. Before I call customer service, just wanted to get some help from the forum.

Set-up: Verizon DSL (Westell WireSpeed model#B90-210015-D4) is connected to a Linksys BEFW11S4 V4 Wireless B router with an ethernet cable connecting the B router and the RTP300 Vonage adaptor. Speed is approx. 1.3Mbps/370Kbps. I do need the wireless for two users in my office.

Like others with same problem, if I plug the RTP300 right into the modem and ignore the B router, Line#1 lights up and I get dial tone--the internet for my wired computer and phone work perfect.

Now, if I power up the modem first, router second, and RTP300 last it seems the RTP300 overrides the B router and assigns its 192.168.15.xxx IP address not the 192.168.1.xxx addresses I was getting before.

The two posted solutions to similar problems seem to be:
-using the B router as an access point--I would need help here
-putting the RTP300 in the B router's DMZ--is this for static IP only?

Any help is appreciated,
Pasul
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mundy5
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Joined: Feb 28, 2005
Posts: 1179

PostPosted: Fri Mar 03, 2006 9:21 pm    Post subject: Reply with quote Back to top

pasulvoip wrote:
The two posted solutions to similar problems seem to be:
-using the B router as an access point--I would need help here
-putting the RTP300 in the B router's DMZ--is this for static IP only?


I suggest solution #1 which is what I did. The reason being that unless your Linksys wireless B router has QoS, you will have call quality issues if everything is running.

To convert your wireless router into an access point instead, see my post in the following thread:

http://www.vonage-forum.com/ftopic9213.html

hope this helps, mundy5

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
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pasulvoip
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Joined: Feb 23, 2006
Posts: 2

PostPosted: Sat Mar 04, 2006 12:30 am    Post subject: Reply with quote Back to top

Mundy5-

Thank you! Your solution worked. I appreciate the response.

Very Happy
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mundy5
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PostPosted: Sat Mar 04, 2006 8:37 am    Post subject: Reply with quote Back to top

that's great. Welcome aboard the Vonage ride...

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
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