Sign up
Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
jenjee Posted:
Hello, My
friend had
cancelled Vonage
over 5 years ago,
but still has the
modem...
In The Forum:
Vonage
Topic:
Best way to dispose of Modem or Router
On May 26, 2012 at 18:09:22
sssscary Posted:
Hi, I realize this
post is old, but I
was just trying to
find out how to
auto delete...
In The Forum:
VoIP Feature Wish List
Topic:
Auto-Delete Voicemail When Forwarded to Email!!
On May 24, 2012 at 08:08:15
sandyj Posted:
The last few days
I've gotten a
couple of calls
from angry people
demanding that...
In The Forum:
Vonage
Topic:
Someone is using my phone number? Hacked?
On May 18, 2012 at 20:07:46
vrtlassit7 Posted:
Can anyone help me
figure out a
solution to create
a virtual
attendant? I own
a small...
In The Forum:
VoIP Feature Wish List
Topic:
Virtual Attendant
On May 18, 2012 at 07:53:07
rodisport Posted:
I have had this
problem for more
than 4 months now
when i call some
one it doesn't...
In The Forum:
Vonage UK
Topic:
no ringing tone
On May 14, 2012 at 18:17:44
js123 Posted:
we already have
vonage device how
can i reactivate
the service and
what is the
procedure....
In The Forum:
Vonage
Topic:
how to reactivate the service
On May 12, 2012 at 14:57:39
dconnor Posted:
A photo would be
helpful....
In The Forum:
Hard Wiring - Installation
Topic:
Problem with home wireup
On May 08, 2012 at 10:47:17
rival Posted:
Thank you! This
was my exact
problem. Outgoing
calls would fail,
incoming calls...
In The Forum:
Vonage
Topic:
Dial tone ok, incoming calls ok, no outgoing calls
On May 03, 2012 at 21:11:35
stevejone Posted:
This is really a
good topic.It
gives a quite
detailed
information about
the jammer...
In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 03, 2012 at 11:29:58
MiveAmige Posted:
The nature of a
cell phone jammer

By
mobile jammer
(jammer, cell ph...
In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 02, 2012 at 18:55:02

Vonage VoIP Forums

Vonage In The News
Vonage Offers Free Calling to Latin American Destinations this Mother's Day Weekend
Vonage World® Now Includes Free Calling to Pakistan
Syndication

Vonage Customer Reviews
Appreciation
Appreciation

Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal

international connection
international connection

VDV21-VD adapter and Vonage service - a winner!
VDV21-VD adapter and Vonage service - a winner!

Should have signed up sooner!!!!
Should have signed up sooner!!!!


Vonage Reviews

Any tips in dealing with "Customer Service" at Von
Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
daavidfost
New Forum Member
New Forum Member


Joined: Jan 20, 2004
Posts: 8
PostPosted: Thu Apr 15, 2004 3:21 pm    Post subject: Any tips in dealing with "Customer Service" at Von Reply with quote Back to top
I need Vonage to call my local telephone company (Verizon) to help sort out a call forwarding issue. (Any calls to the Verizon line are remotely forwarded to my Vonage line and result in loud static.)

The tech rep in NJ named Karan said that Vonage would not call, since they don't think it's their problem. The Verizon rep gave me his phone number and said that he deals with other telephone companies all day, but that they have no contacts at Vonage. Since it's a remote forwarded line, he said that there were no lines per se to debug and it seems to be working on the Verizon end.

Any advice on how to get Vonage to call?
View user's profile Send private message
txcas
Vonage Forum Senior
Vonage Forum Senior


Joined: Feb 04, 2004
Posts: 89
PostPosted: Thu Apr 15, 2004 3:54 pm    Post subject: Reply with quote Back to top
Call Vonage and ask them if they can hold for a minute. Call your Verizon guy and conference him in. Now tell the Vonage rep that you are having a problems and you Verizon rep has a question for him/her.
View user's profile Send private message Visit poster's website
Display posts from previous:   
Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
 
Jump to:  

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours
Vonage Service Plans

Vonage VoIP Members
Members List Members
New Raniinody
New Today 0
Yesterday 3
Total 64297
Who Is On Site
Visitors 86
Members 0
Total 86

Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 1.70
Change:   0.00
Up to 15 Minute Delay

Site Search
 




1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments (for example, U.S. & Canada 300), all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2012 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotional Codes or Coupon Codes are required at www.vonage.com.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | VoIP | Phone Service | Rebate
Phone | Latest News | VoIP Acronyms | Vonnage | Vontage | Deal | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal as a means to offset our cost.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage FREE Month sign up offer Deal Coupon.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.43 Seconds and 299 Pages In The Last 60 Seconds
The Vonage VoIP Forum