Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Canada
Author Message
desultory
New Forum Member
New Forum Member


Joined: Mar 02, 2006
Posts: 2

PostPosted: Thu Mar 02, 2006 2:00 pm    Post subject: Vonage with Telus DSL Reply with quote Back to top

Can anyone who is using Vonage with "dry" Telus DSL clarify who to call first - Vonage or Telus?

I want to keep my existing Telus internet connection. If I call Vonage and move my number over to Vonage, will Telus disconnect my DSL?

I thought I'd call Telus first to unbundle the phone and Internet, but they may disconnect my phone number before Vonage has it.

Any ideas? Which is right?
View user's profile Send private message
miket603
Vonage Forum Master
Vonage Forum Master


Joined: Mar 15, 2005
Posts: 188
Location: Burnaby, BC

PostPosted: Thu Mar 02, 2006 4:04 pm    Post subject: Reply with quote Back to top

I haven't done this myself but take a look at this webpage which explains the process:

http://www.vonage.ca/features.php?feature=dsl

If you have any questions before you do it I would try contacting Vonage's LNP specialist at 416.907.6161 or email lnp_canada@vonage.com

Also, check this out. It has the contact information and department at Telus that you need. http://www.vonage.ca/canada/dsl/providers.html
View user's profile Send private message
baudfather
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 05, 2006
Posts: 17
Location: Burnaby, BC

PostPosted: Fri Mar 03, 2006 12:46 am    Post subject: Reply with quote Back to top

I've done it, and to my surprise the whole process was seamless. I tried Vonage for a few weeks with a temp. number (test drive), then started the process online to port my Telus number over. The whole process took just over 10 business days, and the process was smooth with no interruptions in phone or DSL. The transfer is now complete - no landline, but DSL is online and my old number is assigned to Vonage. I'm not sure how the billing for the DSL is going to work out, but I'm expecting to lose my $3/month discount for being having Telus Long Distance. I've read elsewhere that Telus charges $15/month for dry DSL unless you have a Telus Mobility account, but I have yet to find that out. My billing cycle for my landline ends in a few days, so I will see then how that end of things works out.

My friend who works at The Source (Radio Shack) and sells Vonage kits didn't even know this was possible yet.

I would say go ahead and initiate the transfer from Vonage without talking to Telus, but until I get the final results with billing, I can't offer any suggestions yet.

I'll keep things updated, since I haven't had much luck myself finding any info about Vonage / Telus DSL like yourself. Cool
View user's profile Send private message
desultory
New Forum Member
New Forum Member


Joined: Mar 02, 2006
Posts: 2

PostPosted: Wed Mar 22, 2006 5:09 pm    Post subject: Reply with quote Back to top

That's encouraging! Great idea to use a temporary number at first...I'll do just that. I'm signing up tonight.

I'll let you know what the billling for DSL comes to as well - I confirmed with Telus that the $15 dry DSL surcharge can be waived if there's a Mobility account at the address, but it has to be requested, evidently.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New blanchecz2
New Today 8
Yesterday 7
Total 99024

Who Is On Site
Visitors 127
Members 1
Total 128


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.70
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.67 Seconds and 448 Pages In The Last 60 Seconds
The Vonage VoIP Forum