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whshep
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Joined: Feb 28, 2006
Posts: 12

PostPosted: Wed Mar 01, 2006 10:02 pm    Post subject: Can't Connect Wireless to Internet Reply with quote Back to top

I'm a new Vonage customer in a new home with a D-Link wireless system that used to work, before I moved. I have a D-Link DI-524 wireless router and a DWL-G710 wireless range extender. I had it working in the old house, and it was working for a few days in the new house before I got the Linksys RTP300 router from Vonage. I'm running OSX 10.4.5 with an Airport Extreme card with Comcast cable.

After some experimentation, I decided on the following configuration:

modem -> RTP300 -> DI-524

This seems to give the best phone reception. I set the DI-524 IP address manually (192.168.15.150) and turned off DCHP. I finally got everything to work, connected to the internet both wired and wireless, and went to bed.

My problem: now I can't seem to connect to the Internet through the wireless connection any more. I can connect to the DI-524, and my computers will connect to the wireless, but they can't get an address from the RTP300 via the wireless.

So, I think, maybe the DI-524 is fading, so I try using the DWL-G710 as my wireless access point. Again, I set the IP address manually (192.168.15.152), and again, my computers can connect to the access point, but not to the internet.

Anyone have any idea what's going on? It would seem that one of these devices would work!
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NateHoy
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Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Wed Mar 01, 2006 11:24 pm    Post subject: Reply with quote Back to top

First thing I'd do is try pinging IP addresses out on the Internet instead of domain names. The DNS (name lookup) proxy in the RTP300 and WRTP54G units is VERY weak, and tends to fail a lot.

Fortunately, there is a very easy way to bypass it and get on with life. Wink

http://vonage.nmhoy.net/dnsproxy.html

Note: You may just be able to turn off DNS proxy (red dot in the screenshot) and leave the actual DNS server addresses blank (blue dots), and in theory it should look up the server names and pass them along. I've never tried it. Keying in the DNS addresses worked for me until I replaced my WRTP54G with a better router and relegated the WRTP54G to a Vonage device only.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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taylor2767
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: May 05, 2005
Posts: 400

PostPosted: Thu Mar 02, 2006 10:23 am    Post subject: Reply with quote Back to top

Something I also found helpful was to clone the MAC address of your wireless router onto the computer you would have used to do the initial install of your wireless router.
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whshep
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 28, 2006
Posts: 12

PostPosted: Thu Mar 02, 2006 11:04 am    Post subject: Reply with quote Back to top

Quote:
First thing I'd do is try pinging IP addresses out on the Internet instead of domain names. The DNS (name lookup) proxy in the RTP300 and WRTP54G units is VERY weak, and tends to fail a lot.


Thanks for that advice, which I have implemented. As I said, the D-Link has always been flakey; it went back to working order right after my post. I'll continue to monitor it under the new configuration.

Here's something you might want to add to your very helpful instruction page: For Mac (and presumably Linux) users, the way to find the DNS servers is to type scutil --dns in the Terminal.

Quote:
I replaced my WRTP54G with a better router


Just out of curiosity, which "better router" did you chose? I've had nothing but trouble with routers of all stripes; the D-Link has just seemed like the best of the worse.
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NateHoy
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Thu Mar 02, 2006 12:44 pm    Post subject: Reply with quote Back to top

WRT54G V4, now known as the WRT54GL.

Check my "self help" guides for more details on the routers (link is in my signature). With the right aftermarket firmware, they really are great routers.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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whshep
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 28, 2006
Posts: 12

PostPosted: Thu Mar 02, 2006 10:39 pm    Post subject: Reply with quote Back to top

I'm still getting flakey WiFi behavior. Sometimes it works, sometimes it doesn't.

What's different under the new configuration (DNS server disabled on the router) is that I can renew the DHCP lease to re-establish connection (that never worked before).

I'm having trouble at times connecting to other computers on my local network, as well as the Internet. Again, renewing the DHCP lease on one of the computers seems to fix it.

Any other ideas?
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