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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Fax - Tivo - Alarms
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bobbee
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PostPosted: Wed Mar 01, 2006 9:23 am    Post subject: fax receives - can't send Reply with quote Back to top

I can receive a fax on the standard Vonage voice line, but can't send. I tried calling a fax number and listening. With a regular telephone I hear the receiving FAX signal but with the Vonage all I hear is the first second of the fax signal and then nothing. Ideas ?
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NJITgrad
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PostPosted: Sat Mar 11, 2006 7:04 pm    Post subject: transmitting faxes Reply with quote Back to top

Bobbee:

Make certain bandwidth saver is set to HIGH, and provide me the make and model of the fax machine.
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bobbee
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PostPosted: Sun Mar 12, 2006 10:14 am    Post subject: fax receives - can't send Reply with quote Back to top

hp7310 all in one
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NJITgrad
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PostPosted: Sun Mar 12, 2006 5:45 pm    Post subject: transmitting faxes Reply with quote Back to top

On the fax, turn off ECM(Error Correction Mode), in Advanced settings on the HP.

Call Care and have them raise packet size to .030 for fax line.

If you have any DSL filters lying around, or can purchase one, install with the male end of filter into the line port of the fax, and the phone line into the filter itself. Works like a champ, I have the same machine.
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PhotoJim
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PostPosted: Sun Mar 12, 2006 6:06 pm    Post subject: Reply with quote Back to top

You can try dialling *99 before the fax number, too. Using this I've gotten very high speed modem connections, and modems work less well with Voip than fax machines do.
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weskey
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PostPosted: Wed Mar 15, 2006 1:34 pm    Post subject: Reply with quote Back to top

Hey[font=Times New Roman] [/font] ,this is weskey.

go to menu ->tools options or advanced options on the fax machine and try to do a restore factory default .this ca help.
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argyll98
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PostPosted: Thu Mar 16, 2006 8:29 pm    Post subject: Fax`out not working Reply with quote Back to top

I have the same problem, my Brother MFC 3240C is new, are the problomatic??? I annot find how to turn off ECM(Error Correction Mode)as you suggested
any ideas
Thanks
Scotty
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mharvey
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PostPosted: Thu Mar 16, 2006 8:34 pm    Post subject: Reply with quote Back to top

I have the Brother MFC-3240C also. I do not have a problem sending faxes with mine but I have only sent about a dozen faxes in two weeks. One or two of them did fail to connect but then went through on the redial.

The MFC-3240C does not have an option to disable ECM mode (not that can find anyway). They do have an "Overseas Mode" that some people have tried. The problem with that option is that it is only active for the next fax send and then it disabled the option automaticly.

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mharvey
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PostPosted: Thu Mar 16, 2006 8:48 pm    Post subject: Reply with quote Back to top

I just check on my MFC-3240C again... no ECM option to be found. I am pretty sure the fax has the feature because it is mentioned in the manual... and that it will only be used if the receiving fax machine also has the feature.

I did find a "Compatibility Mode" option that may be worth trying. From the fax control panel select: Menu , 2-FAX, 0-Misc, 1-Compatibilty. The options are Normal, Basic and High.

I think mine is (and has always been) set to High.

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NJITgrad
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PostPosted: Mon Mar 20, 2006 7:22 pm    Post subject: Reply with quote Back to top

On some fax machines ECM is also known as "Overseas Mode".
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