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mikebrown Posted:
Hello
there, Please
check out -
http://www.vonage-
forum.com/home-wir
ing-installation-g
uide.html
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21


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Post new topic   This topic is locked: you cannot edit posts or make replies.  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
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hschweizer
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Joined: Dec 19, 2005
Posts: 6

PostPosted: Tue Feb 28, 2006 1:14 pm    Post subject: Great customer service on final call to Vonage! Good Bye Reply with quote Back to top

After 7 months of various problems, hours on hold with customer service, and finally 3 weeks with no phone service-I was successful in porting my number from Vonage to Comcast Digital Voice yesterday.

My final call to Vonage Account Management was the best experience I had as a customer! Very short wait, spoke to someone who spoke English well, and received email confirmation of my cancellation immediately.

If Vonage had had people like this on the Tech Support lines, they may have saved me as a customer....it just was not worth my time and frustration (usually on a cell phone) when issues came up.

Comcast install was fast and clean. They installed an Aris Model 4 modem where the bell & CATV lines enter the house-I just had to install an AC power outlet today to feed the modem. They claim 20hr battery backup on the modem..

No issues porting number away from Vonage. Anyone have ideas on what to do with a used RTP300?
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NateHoy
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Tue Feb 28, 2006 2:04 pm    Post subject: Reply with quote Back to top

Quote:
Anyone have ideas on what to do with a used RTP300?


Still an adequate, if minimal, network router. Also a decent switch. And das blue blinkenlights make it run cooler and faster of course.

If you want to donate it to a good cause, I'll take it. I've been wanting to get one to play with unlocking it, but I don't want to mess with my Vonage-issued WRTP54G. Wink

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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SBMongoos
Vonage Forum Master
Vonage Forum Master


Joined: Mar 26, 2005
Posts: 199

PostPosted: Tue Feb 28, 2006 4:43 pm    Post subject: Reply with quote Back to top

If you didn't buy then ship it back in the box it came with. Otherwise you'll get a nice bill of about $50 on your credit card for it.

Otherwise.....it might come in handy. I don't find it that fast myself. I've been frustrated too often with Vonage too so I'd consider using it as a clay pigeon.
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nikwax
Vonage Forum Junior
Vonage Forum Junior


Joined: Feb 21, 2006
Posts: 26
Location: Portland, Oregon

PostPosted: Tue Feb 28, 2006 5:17 pm    Post subject: Reply with quote Back to top

please let us know how the Comcast service is. I'm searching for a new provider now.

_________________
Portland, Oregon
Comcast cable 16Mb/4Mb
SMC8014 -> VDV21
-> Apple Airport Extreme-> Apple Airport Express->DirecTV Tivo and HR20-700
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SBMongoos
Vonage Forum Master
Vonage Forum Master


Joined: Mar 26, 2005
Posts: 199

PostPosted: Tue Feb 28, 2006 5:28 pm    Post subject: Reply with quote Back to top

So it's clear to...

How much are you paying for the service and what comes with the package price.

Also, the digital service is not the same as the Voip they plan to roll out in the near future. Referring to Comcast. I talked with a tech who came to my home not too long ago about their new Voip and he's a beta tester and said it worked great. But then, it is their network.
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bmetelsky
Vonage Forum Junior
Vonage Forum Junior


Joined: Dec 20, 2005
Posts: 39

PostPosted: Tue Feb 28, 2006 8:38 pm    Post subject: Reply with quote Back to top

I thought this was a Vonage forum? Not quite the appropriate place to advertise for other companies.
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dconnor
Site Admin
Site Admin


Joined: Mar 05, 2003
Posts: 2264
Location: The Beach

PostPosted: Tue Feb 28, 2006 8:42 pm    Post subject: Re: Great customer service on final call to Vonage! Good Bye Reply with quote Back to top

hschweizer wrote:
Anyone have ideas on what to do with a used RTP300?


I see that NateHoy has answered your question and on that note, I see no useful reason to leave this thread open.

_________________
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