Had the same thing happen to me. Came back from vacation only to find I had no dial tone, but did have an internet connection. Neighbors said that we had a bad storm with the associated power surges. Called customer service (on hold only 5 min), explained the problem and he switched me over to phone port 2 which worked. As a test he tried to switch it back to 1 which now confirmed that port 1 was fried. Switched back to port 2 and been fine ever since. I would call back customer service explain the problem and ask them to try to switch you over to phone port 2. That may solve the issue.
Had the same thing happen to me. Came back from vacation only to find I had no dial tone, but did have an internet connection. Neighbors said that we had a bad storm with the associated power surges. Called customer service (on hold only 5 min), explained the problem and he switched me over to phone port 2 which worked. As a test he tried to switch it back to 1 which now confirmed that port 1 was fried. Switched back to port 2 and been fine ever since. I would call back customer service explain the problem and ask them to try to switch you over to phone port 2. That may solve the issue.
JohnM720: I'd encourage you to try to find out how the storms caused a problem... I'm assuming you're using inside wiring...if so, there's something not quite grounded properly on that circuit (or something still attached to the phone co) if a storm blew out a port on the router.
_________________ ISP: Varies depending where I'm at. Vonage: Linksys RTP300 Router: IPCop 1.4.10 Phones: various Total calls since Jul 24, 2005: 4,794 calls Total Minutes since Jul 24, 2005: 25,552 minutes
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