Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
mikebrown Posted:
Hello
there, Please
check out -
http://www.vonage-
forum.com/home-wir
ing-installation-g
uide.html
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21


Vonage VoIP Forums

Vonage In The News
Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference

Syndication

Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
t_watson
New Forum Member
New Forum Member


Joined: Feb 27, 2006
Posts: 4

PostPosted: Mon Feb 27, 2006 8:51 pm    Post subject: Vonage to Vonage call quality Reply with quote Back to top

I have two apartments, both on Charter Pipeline. I have two Vonage accounts at either side. Both work perfectly all the time EXCEPT when they try to call each other, then ONE of my lines cuts out. I have tried changing the bandwidth saver to 30... no avail. I've tried different combinations of Voice QOS on RT13P2 even as low as 70 and it still is garbage. Again, one way is fine, the other way isn't. All outside calls from both lines are perfect. Tried calling Vonage, and after 17 minutes of waiting it said that some customers are having trouble getting through to customer service and then forwarded me right back to the main menu.

I'm at a loss. I love my Vonage lines and don't want to get rid of them, but if I can't call between these two apartments then I have to switch service. Any ideas?
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Mon Feb 27, 2006 9:20 pm    Post subject: Reply with quote Back to top

Given that the phones are working perfectly except when they talk to one another, I doubt that anyone except customer service can help you. Are you able to determine whether the problem also occurs with calls to other Vonage lines?

As an absolute, out and out shot in the dark, do you have call forwarding or network outage numbers set the same for both? If so, I'd be curious whether changing that made any difference.

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
t_watson
New Forum Member
New Forum Member


Joined: Feb 27, 2006
Posts: 4

PostPosted: Mon Feb 27, 2006 9:25 pm    Post subject: Reply with quote Back to top

Only one line has network outage forwarding on. I disabled this and it makes no difference. I don't know anyone else that has Vonage. What is the lowest "safe" Voice QoS setting on the 30kbps bandwidth saver to make sure that it's nothing happening there?

I tried calling Vonage cust. help and waited for 7 minutes before getting the exact same message as before.

Do you think that vonage-to-vonage calls override the bandwidth saver option?
View user's profile Send private message
JimBob
Vonage Forum Junior
Vonage Forum Junior


Joined: Feb 27, 2006
Posts: 33
Location: MidWest

PostPosted: Mon Feb 27, 2006 10:22 pm    Post subject: Vonage to Vonage calls Reply with quote Back to top

Do you have cable or DSL? Are the appartments in the same building? If they are in the same building, are bouth routers on the same drop?
View user's profile Send private message
VonageTPA
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Jul 11, 2005
Posts: 1715
Location: Florida (usually)

PostPosted: Mon Feb 27, 2006 11:18 pm    Post subject: Reply with quote Back to top

Vonage to Vonage calls bypass the bandwidth saver, so they're running the full 90kbps for BOTH connections. If you only have a 128kbit pipe up, it's not going to fit.

_________________
ISP: Varies depending where I'm at.
Vonage: Linksys RTP300
Router: IPCop 1.4.10
Phones: various
Total calls since Jul 24, 2005: 4,794 calls
Total Minutes since Jul 24, 2005: 25,552 minutes
View user's profile Send private message
baudfather
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 05, 2006
Posts: 17
Location: Burnaby, BC

PostPosted: Tue Feb 28, 2006 1:27 am    Post subject: Reply with quote Back to top

I recently read a topic about a similar situation on another board (can't find it anymore), but it had to do with the provider limiting types of connections within their own network, usually within the same building or within close proximity. Perhaps try giving your provider a call and explain the situation?
View user's profile Send private message
t_watson
New Forum Member
New Forum Member


Joined: Feb 27, 2006
Posts: 4

PostPosted: Tue Feb 28, 2006 7:17 am    Post subject: Reply with quote Back to top

VonageTPA wrote:
Vonage to Vonage calls bypass the bandwidth saver, so they're running the full 90kbps for BOTH connections. If you only have a 128kbit pipe up, it's not going to fit.


Man, that's what I thought. I have 256k up, but the neighborhood around that apartment has lots of connections to charter (monopoly provider) and I get bad network stress during peak hours in the evening (when this problem is the worst). Like I said the bandwidth saver option helped a great deal when talking to other lines, so I guess I thought it would work vonage-to-vonage as well.

I disabled voice QoS altogether and turned off the computers and it seemed to help a little. Is there anyway I can change or get Vonage to change what speed it usages with vonage-to-vonage? I called Charter and they're looking to upgrade the lines in my area but that's going to be another 6+ months.


Last edited by t_watson on Tue Feb 28, 2006 7:20 am; edited 1 time in total
View user's profile Send private message
t_watson
New Forum Member
New Forum Member


Joined: Feb 27, 2006
Posts: 4

PostPosted: Tue Feb 28, 2006 7:18 am    Post subject: Reply with quote Back to top

baudfather wrote:
I recently read a topic about a similar situation on another board (can't find it anymore), but it had to do with the provider limiting types of connections within their own network, usually within the same building or within close proximity. Perhaps try giving your provider a call and explain the situation?


Both apartments are on Charter pipeline, but they're in completely different cities, about 100 miles away so I wouldn't explicitly consider them close proximity.
View user's profile Send private message
DallasFlier
Vonage Forum Master
Vonage Forum Master


Joined: Mar 03, 2005
Posts: 277
Location: Dallas, TX

PostPosted: Tue Feb 28, 2006 8:41 am    Post subject: Reply with quote Back to top

VonageTPA wrote:
Vonage to Vonage calls bypass the bandwidth saver, so they're running the full 90kbps for BOTH connections. If you only have a 128kbit pipe up, it's not going to fit.

Not arguing with you, because I don't know - but if that is true, how utterly STUPID on their part! Bandwidth saver is there because... you need to save bandwidth??? If someone doesn't have enough bandwidth and needs to enable bandwidth saver, they don't magically get more bandwidth if they're calling Vonage to Vonage. Why would Vonage do something so DUMB???

_________________
TWC 20M/2M w/Moto DOCSIS 3 --> WRT54G v2 (Tomato F/W) --> 4 PC's, 2 wireless; 4 networked DirecTV boxes; PS3 (powerline wired) & Wii (wireless) VT2442 (routing OFF), RTP300 (routing OFF) & V-Portal - Total of 4 Vonage lines
View user's profile Send private message
Datahazard
Vonage Forum Master
Vonage Forum Master


Joined: Dec 18, 2005
Posts: 185

PostPosted: Tue Feb 28, 2006 7:33 pm    Post subject: Reply with quote Back to top

Vonage to Vonage calls do not bypass the Bandwidth saver option, in fact they communicate exactly the same way as Vonage to PSTN, except on one end there is a PSTN Gateway as the User Agent, and on the other, both ends are Phone Adapters.

Does it sound bad when you call CS? Calling Customer service is also a Vonage to Vonage call. Are both devices/numbers on the same account?
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 2
Members 0
Total 2


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.24 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum