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joserhome
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Joined: Mar 03, 2006
Posts: 8

PostPosted: Tue Mar 07, 2006 7:32 pm    Post subject: Re: Drop-outs during calls Reply with quote Back to top

ekaim wrote:

....
Do you know of anyone who's tried Optimum Voice or any independent source of info about it? -- Either quality of the service itself, or tech support, etc.?


I have a relative that just signed on to OptimumVoice. Just happened this week, so I don't have much information or feedback on it. I know people at work that are using it and I haven't heard of issues thus far except when cable service interruptions happen as in the past snow storm.
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joserhome
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PostPosted: Tue Mar 07, 2006 7:54 pm    Post subject: Reply with quote Back to top

NateHoy wrote:
In case it hasn't been mentioned yet, you have to get QoS tuned before it will work on a WRT54G series router (and you can't do this tuning on a WRTP54G or RTP300, or any other Vonage router):

If you don't get the upstream number right on the WRT54G series routers, QoS can't shape the traffic well, and you end up with partly ineffective or even completely useless QoS.

http://vonage.nmhoy.net/qos.html

http://vonage.nmhoy.net/wrt54glqos.html

(the instructions are for the WRT54GL, but the basic QoS setup is essentially the same for the WRT54G, WRT54GS, and WRT54GL routers, running both stock firmware and the aftermarket stuff I use).

I have instructions there for de-optimizing BitTorrent so you can do normal surfing, too. You can ignore those parts and just get QoS tuned and get the MAC address of the Vonage router set to HIGHEST.

QoS seems to be a lot more effective, in my experience, if you turn flow control off on the Ethernet Port Priority fields. Not entirely sure why, but you can try that as well, and maybe it'll help you out.


Thanks for the information. Your write-up is very good and helpful. I am actually using the QoS setup on my WRT54G router with the MAC address of my Vonage ATA(WRTP54G) set to the highest priority. I actually have the upstream bandwidth set to AUTO, but will be looking to manually set it after a few upload speed tests. I sure would like to find documentation on the calculation used by the WRT54G when upstream bandwidth is set to AUTO. I was thinking that it would dynamically measure the upload bandwidth via some kind of internal polling.
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ekaim
Vonage Forum Associate
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Joined: Feb 21, 2006
Posts: 24
Location: Fairfield County, CT

PostPosted: Tue Mar 07, 2006 9:33 pm    Post subject: Re: Drop-outs during calls Reply with quote Back to top

joserhome wrote:
ekaim wrote:

....
Do you know of anyone who's tried Optimum Voice or any independent source of info about it? -- Either quality of the service itself, or tech support, etc.?


I have a relative that just signed on to OptimumVoice. Just happened this week, so I don't have much information or feedback on it. I know people at work that are using it and I haven't heard of issues thus far except when cable service interruptions happen as in the past snow storm.


That's good to hear. I hope you'll follow up and post re these folks' experiences with OptimumVoice.

_________________
- Location: Fairfield County, CT.
- ISP: Optimum Online (Cablevision).
- Upload : 1.55 Mbps; Download: 12.3 Mbps
- Motorola cable modem: Surfboard SBV5120
- Wireless router: Linksys WRT54GS
- Vonage adapters: (1) LinkSys RTP300; (2) Motorola VT2442
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dconnor
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Joined: Mar 05, 2003
Posts: 2263
Location: The Beach

PostPosted: Tue Mar 07, 2006 9:39 pm    Post subject: Re: Drop-outs during calls Reply with quote Back to top

ekaim wrote:
...I hope you'll follow up and post re these folks' experiences with ...


ahh, it is kind of against the Forum Rules.

Smile

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ekaim
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 21, 2006
Posts: 24
Location: Fairfield County, CT

PostPosted: Wed Mar 08, 2006 12:12 pm    Post subject: Re: Drop-outs during calls Reply with quote Back to top

dconnor wrote:
ekaim wrote:
...I hope you'll follow up and post re these folks' experiences with ...


ahh, it is kind of against the Forum Rules.

Smile


Sorry, I was focused on the thread (in the Forum and in my head). If I transgressed, it was quite unintentional.

_________________
- Location: Fairfield County, CT.
- ISP: Optimum Online (Cablevision).
- Upload : 1.55 Mbps; Download: 12.3 Mbps
- Motorola cable modem: Surfboard SBV5120
- Wireless router: Linksys WRT54GS
- Vonage adapters: (1) LinkSys RTP300; (2) Motorola VT2442
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joserhome
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Joined: Mar 03, 2006
Posts: 8

PostPosted: Sat Mar 11, 2006 1:00 pm    Post subject: Reply with quote Back to top

Well, I wanted to report that today my service seems back to normal. My ISP throughput is close to the normal performance. My only guess at the cause is the work going on with the ISP, OptimumOnline. I have a relative using OptimumOnline with another Voip service, and they are having the problems that I was experiencing. Looks like OptimumOnline is working through sections of their territory with changes. I have also been checking out forums on broadbandreports.com, and I see many other OptimumOnline clients having network performance problems.
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