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mikebrown Posted:
Hello, I think
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they can surely
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Haniltery Posted:
For wipe call
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of the offline, in
gengral , it
usually apply to
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diana87 Posted:
You have to use
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dconnor Posted:
What is the main
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account? And
which one is the
virtual number?
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Trafford Posted:
Seems like a
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diazou Posted:
Hello, It's
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Android your phone
software
? Thanks!
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beast321 Posted:
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Av8rix Posted:
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I google “Vonage
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tplink Posted:
Im trying to add
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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » LNP – Local Number Portability
Author Message
norm470
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Joined: Jan 05, 2006
Posts: 2

PostPosted: Sat Feb 25, 2006 9:54 pm    Post subject: two months and no porting Reply with quote Back to top

Here is my story :

January 7, 2006 Awaiting Letter of Authorization
January 9, 2006 Letter of Authorization (LOA) Received
January 9, 2006 Transfer Sent to Carrier

I have spoken to people,emailed them and still no port.
I did receive a e-mail from Vonage saying it would around Feb.22 06
it is now feb.25 06.I e-mailed them again they said they would look into it and get me a firm date.What happened to 20 day stuff
any help would be great!!!!
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NotTelling
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Joined: Mar 02, 2006
Posts: 13

PostPosted: Thu Mar 02, 2006 12:34 am    Post subject: Reply with quote Back to top

what is your account information? username? phone number?
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dconnor
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Posts: 2264
Location: The Beach

PostPosted: Thu Mar 02, 2006 12:41 am    Post subject: Reply with quote Back to top

NotTelling wrote:
what is your account information? username? phone number?


And you are asking this member for what reason???

Would you also like his/her DOB, SS #, how about their banking info?

MEMBER's: Never give this info out, either on this forum or via PM on this site; unless the member is clearly identified as a Vonage employee

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Last edited by dconnor on Thu Mar 02, 2006 12:44 am; edited 1 time in total
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NotTelling
Vonage Forum Associate
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Joined: Mar 02, 2006
Posts: 13

PostPosted: Thu Mar 02, 2006 12:44 am    Post subject: Reply with quote Back to top

I just find it funny that someone would write:
"any help would be great!!!!"

but yet they do not give any information that would allow someone to help.
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NotTelling
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Joined: Mar 02, 2006
Posts: 13

PostPosted: Thu Mar 02, 2006 12:49 am    Post subject: Reply with quote Back to top

dconnor, check you PM message
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dconnor
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Posts: 2264
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PostPosted: Thu Mar 02, 2006 12:49 am    Post subject: Reply with quote Back to top

Quote:
what is your account information? username? phone number?


This info will not help you in helping them.

_________________
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Call: 1-888-692-8074
Both Business and Residential customers can call and speak to a Vonage Sales Rep 24 hours a day.
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NotTelling
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Joined: Mar 02, 2006
Posts: 13

PostPosted: Thu Mar 02, 2006 1:02 am    Post subject: Reply with quote Back to top

did you get my last PM?
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GoFly
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Joined: Mar 21, 2006
Posts: 1

PostPosted: Tue Mar 21, 2006 11:06 am    Post subject: LNP advertised times wrong Reply with quote Back to top

Vonage initially says 10 - 14 days to transfer a number. Once they miss the 14 day window, then they begin to say 20 days. Last time I checked that is called false advertising. Maybe a good lawyer would like to start a class action suit. I've seen enough posts that complain of transfer time longer than 14 days to convince me that Vonage is falsely advertising their transfer times.

On top of that, their number transfer people are clueless. Calling them gets you nothing more than what you can read on the web site.
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randym431
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Joined: May 31, 2005
Posts: 67

PostPosted: Fri Mar 24, 2006 4:06 am    Post subject: Reply with quote Back to top

Quote:
class action suit.


Exactly what is needed here. Everyone not ported after 20 business days (as THEY state) should be entilted to a monthly refund of their Vonage service charge UNTIL the port goes thru. A suit like this would be a sure winner in court! Clear cut false advertisment.
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Benzoo
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Joined: Mar 31, 2006
Posts: 9

PostPosted: Fri Mar 31, 2006 4:36 am    Post subject: Reply with quote Back to top

randym431 wrote:
Quote:
class action suit.


Exactly what is needed here. Everyone not ported after 20 business days (as THEY state) should be entilted to a monthly refund of their Vonage service charge UNTIL the port goes thru. A suit like this would be a sure winner in court! Clear cut false advertisment.
I'd join that class action suit ... it's already been about 45 days so far without porting my number ... I don't even ask for customer service I only speak with their Supervisor and I've already sent an email to Jeffrey Citron, CEO jeffrey.citron@vonage.com if you're interested.
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