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James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

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Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
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Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
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Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
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In The Forum:
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Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05

achow26 Posted:
BrettaMan, I am
having the same
problem. I do not
have the loopback
plug. I tried
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage issue with USTec UX-226
On Feb 16, 2016 at 14:13:37

alicesmith Posted:
I have used the
PBX phone system
in my new office.
I was very
confused about
phone
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Jan 29, 2016 at 01:49:14

ab11cd Posted:
Do you have a
confusion about
setting up or
turning off the
notification with
iPhone
...

In The Forum:
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Topic:
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On Jan 06, 2016 at 02:03:55


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eegs2k
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Joined: Feb 25, 2006
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PostPosted: Sat Feb 25, 2006 1:10 pm    Post subject: Page Cannot Be Displayed Errors in IE? Reply with quote Back to top

Your location -PA
Your ISP name and type - Adelphia cable
Modem make and model -TI VTech IP8100-2 Device set up
Setup of Network ie Modem---->Vonage Adapter-->PC

Ever since switching to Vonage I have been getting these errors in IE. I have to re-click or re-load the page for them to work. I am using the TI VTech IP8100-2 Device set up. I am not using a seperate router and have Norton AV installed. Is there an easy fix to stop these annoying errors?

Media Quality
MOS
4.4 / 5.0
(Best with G.711 is 4.4)


Degradation Sources
Codec 0.58 93.0%
Latency 0.00 0.0%
Packet Discards 0.02 3.4%
Packet Loss 0.02 3.4%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 129 ms
Packet Discards 0.1%
Packet Loss 0.1%
Loss Periods
Min: 20 ms
Avg: 20 ms
Max: 20 ms
Random Loss
Jitter
Min: 0 ms
Avg: 2 ms
Max: 14 ms
Signaling Quality
Post-Dial Delay 90 ms
Call Setup Time 100 ms
Media Delay 231 ms
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Steve48
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PostPosted: Sat Feb 25, 2006 4:44 pm    Post subject: Reply with quote Back to top

Have you verified that eliminating the Vtech from your setup makes the errors go away? Is the Vtech set up as a DNS server? Is the telephone function working properly?

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Steve Gray
Orlando, FL
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eegs2k
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PostPosted: Sat Feb 25, 2006 5:16 pm    Post subject: Reply with quote Back to top

Steve48 wrote:
Have you verified that eliminating the Vtech from your setup makes the errors go away? Is the Vtech set up as a DNS server? Is the telephone function working properly?


yes, if i disconnect all the Vonage related hardware it works fine.

no it is not set up as a dns server.

the telephone seems to be working okay.


thanks
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Steve48
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Posts: 4777

PostPosted: Sat Feb 25, 2006 6:50 pm    Post subject: Reply with quote Back to top

Well, I'm going to flounder a bit until one of the networking experts steps in. Does the problem persist once you've gotten into the site? Once you've got access, are your upload and download speeds normal? What, by the way, is normal for you? Are you running any bandwidth intensive programs?

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Steve Gray
Orlando, FL
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eegs2k
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PostPosted: Sat Feb 25, 2006 9:26 pm    Post subject: Reply with quote Back to top

Steve48 wrote:
Well, I'm going to flounder a bit until one of the networking experts steps in. Does the problem persist once you've gotten into the site? Once you've got access, are your upload and download speeds normal? What, by the way, is normal for you? Are you running any bandwidth intensive programs?



The problem does persist but is random. If I refresh or click the link again it works.

I ran a speed test and got dl 1655.8 Kbps
upload speed is 471 kbps.

No bandwidth intensive programs.
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eegs2k
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PostPosted: Mon Feb 27, 2006 7:57 pm    Post subject: Reply with quote Back to top

btt
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Steve48
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PostPosted: Mon Feb 27, 2006 8:57 pm    Post subject: Reply with quote Back to top

I'm afraid I'm at a loss. If no one else steps in with some ideas, it looks like you're due for a session with customer service.

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Steve Gray
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NateHoy
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Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Mon Feb 27, 2006 9:09 pm    Post subject: Reply with quote Back to top

I think Steve was headed in the right direction (DNS), but I don't know much about your Vonage device. Does it have a web interface, or is it one of the units that you configure via touch tone?

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Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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