Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Jeffreynox Posted:
Enigma —
Ша
73;ло&
#1085;ы
WordPress.
...

In The Forum:
Vonage
Topic:
Enigma — Шаб&#10
On Mar 25, 2017 at 13:28:44

Emilipheyi Posted:
...
In The Forum:
Hard Wiring - Installation
Topic:
Ladowarka rowerowa do telefonu atuty
On Mar 22, 2017 at 13:50:58

Jamesfound Posted:
Posunout na
zaДЌ&#
1043;Ўtek
strГЎn
ky k menu
...

In The Forum:
Vonage
Topic:
PЕЇjДЌka zdarma ihne
On Mar 21, 2017 at 00:08:24

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Fax - Tivo - Alarms
Author Message
Redguy
New Forum Member
New Forum Member


Joined: Apr 19, 2004
Posts: 4

PostPosted: Tue Apr 20, 2004 7:01 pm    Post subject: Reply with quote Back to top

I changed my bandwith to 50 from 90 today and everything is back to normal and working great. We will see how long this lasts.
View user's profile Send private message
ckoehncke
Vonage Forum Senior
Vonage Forum Senior


Joined: Jan 31, 2004
Posts: 104

PostPosted: Wed Apr 21, 2004 9:51 am    Post subject: Reply with quote Back to top

Faxing over an IP connection is well known and relatively well understood. It's known as FAX RELAY mode. A bit of the rub here is that the Cisco ATA 186 does not support FAX relay, instead when it hears a fax signal, it should automaticallly switch to the high bandwidth G711 codec and simply pass-thru the signal.

More information ...

http://www.cisco.com/warp/public/788/ata-fax.html

The problem of this two fold, 1 - pass thru is done on a best effort basis, meaning if the two fax machines are particularly sensitive -- then communication could be corrupted or worst the connection lost. 2 - fax machines have a long issue of compatibility problems (go figure) each one have some particularly nuance in how they expect transmissions. The test gear market offers fax testing equpment that emulates 100's of various manufacturers -- for the most part compatibility has been achieved -- however the pass-thru mode can and does create problems. Meaning sometimes it works -- sometimes it doesn't.

It's unclear whether the Motorola devices simply supports pass-thru or true FAX RELAY mode (documentation unclear) -- my guess is that it's probably only

Summary
Faxing via IP has always been a bit hit or miss and clearly this hasn't changed. Lowering your transmission speed, fiddling with other settings will increase reliability but 100% perfection probably isn't likely.
View user's profile Send private message
danix
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 14, 2004
Posts: 22

PostPosted: Sun Apr 25, 2004 8:21 pm    Post subject: Reply with quote Back to top

Well, a week or so later and I still cannot fax via either the brother or the HP I have here. Vonage customer service is useless and just keeps repeating "drop fax speed to 9600, install dsl filter, bla bla".
I've told them if this is not resolved by tomorrow I'm going back to POTS lines, this is so embarrassing. I've been sending a partial (1 of 4 pages) fax to a supplier daily for over a week now, not the best way to win more business for Vonage.

The only thing I can think of that might be an issue is that my Motorola is behind my router and modem. Voice works fine though and I can initiate a voice call on the fax line just fine, so I doubt that's it.

Any final suggestions before I punt?
View user's profile Send private message
danix
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 14, 2004
Posts: 22

PostPosted: Sun Apr 25, 2004 11:32 pm    Post subject: Reply with quote Back to top

I called Vonage again. Got a nice guy who suggested he could make some changes that might help, if I had the bandwidth. We ran some tests and he said b/w was fine, so he made the changes. I tried faxing to him and was successful, but not to the number I've been trying all week. I figured it was probably an issue at the remote end so I thanked him.

I then tried faxing to 2 other numbers, both failed. I plugged the same fax machine into my home POTS line, and was able to immediately send to all 3 numbers I tried, including the original one that was an issue.

I can only conclude that faxing via Vonage is seriously broken, or at least my setup is, and if Verizon offers me anything close to Vonage pricing, I'm going back. I'm all for being an early adopter - if it works.
View user's profile Send private message
danix
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 14, 2004
Posts: 22

PostPosted: Mon Apr 26, 2004 11:16 pm    Post subject: Reply with quote Back to top

Called tech support again tonight, they again made changes and had me reboot the adapter. Faxes again failed. AAARGH.
View user's profile Send private message
BobK
Full Forum Member
Full Forum Member


Joined: Mar 10, 2004
Posts: 50

PostPosted: Tue Apr 27, 2004 4:56 am    Post subject: Reply with quote Back to top

The only problem I have ever had was a line error in the middle of a long fax and the sending unit called me back and resumed where it left off.
View user's profile Send private message
danix
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 14, 2004
Posts: 22

PostPosted: Tue Apr 27, 2004 11:07 am    Post subject: Reply with quote Back to top

They keep telling me to drop the line speed to 9600, but neither fax machine can do that. I will try a DSL filter on the line tonight and that's my last attempt.
View user's profile Send private message
TechguyGA
Vonage Forum Junior
Vonage Forum Junior


Joined: Apr 27, 2004
Posts: 38
Location: North Georgia

PostPosted: Tue Apr 27, 2004 11:37 am    Post subject: Reply with quote Back to top

sYstEm wrote:
I got a funny feeling this whole Voip think ain't quite ready for prime time.

Close, but no cigar.


Not trying to be rude, but this isn't DATAoIP.
View user's profile Send private message Send e-mail
BobK
Full Forum Member
Full Forum Member


Joined: Mar 10, 2004
Posts: 50

PostPosted: Tue Apr 27, 2004 11:47 am    Post subject: Reply with quote Back to top

I don't think a filter will work with Voip. Most faxes have an auto fall back, where they negoaite the line speed, much like a modem does. I have faxed to many machines and received from many machines and have only a few errors, and thoes were auto corrected.
View user's profile Send private message
ckoehncke
Vonage Forum Senior
Vonage Forum Senior


Joined: Jan 31, 2004
Posts: 104

PostPosted: Tue Apr 27, 2004 12:40 pm    Post subject: Reply with quote Back to top

It is truly interesting to watch the many posting concerning "how to send a fax via a Voip provider". More interesting is that Voip providers have "sold" the service often for it's fax capabilities.

The reality is faxing via the G.711 codec will not work 100% of the time. If you're uplink (which has to be a constant 90 kbps) glitches -- your fax machine or the receiving end can get upset and simply fail.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New brianse1
New Today 2
Yesterday 9
Total 100068

Who Is On Site
Visitors 78
Members 0
Total 78


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.22
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.78 Seconds and 406 Pages In The Last 60 Seconds
The Vonage VoIP Forum