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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Fax - Tivo - Alarms
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ashea
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Joined: Aug 06, 2007
Posts: 1

PostPosted: Tue Aug 07, 2007 10:33 pm    Post subject: Brother Fax Issues Reply with quote Back to top

I have read everything I can find for my fax issues. I do not know how to change my bandwidth. I am new to all of these issues. Believe it or not, I have Brother MFC 5840CN and have used it for two years with Vonage with no problems. Over the past two months I have not been able to send faxes to long distances. Local fax is fine, regional states around me are ifne, but go from NV to TX and it's not going to send. What is a DSL filter and where do I get one. I must have my fax and I am sending 10-20 pages at a time.
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Knightsdir
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Joined: Aug 12, 2007
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PostPosted: Sun Aug 12, 2007 12:00 am    Post subject: Faxing issues with Brother Fax Machine Reply with quote Back to top

After spending many trouble shooting hours and time on the phone with Vonage tech support, I have found that the secret sauce to make FAXing with Vonage work is to:

1) Set the printer in over-sea's mode
2) Use *99

With that said, I still have trouble Faxing to any EFAX trunk telephone numbers. For whatever reason, this brotha fax machine ain't like'n the freebie fax numbers. All other faxes work fine...even with large multi-page sends (9 to 12 pages at a time).

Hope that helps.

~Pete
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rjpower
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Joined: Sep 16, 2006
Posts: 3

PostPosted: Sun Jun 27, 2010 4:06 pm    Post subject: FAX Issues with Brother IntelliFAX 775 Reply with quote Back to top

I used my Brother IntelliFAX 775 for several years when I had a business Vonage account with their dedicated FAX line. Later, I was forced by company cutbacks to ratchet down to a residential phone line without the dedicated FAX line, but I used the same ATA in both instances. Now, I've noticed that I can't send or receive FAXes, even though I have the Bandwidth Saver set to highest quality. I've also tried overseas mode to no avail.

I don't believe that Vonage residential phone lines work with FAX machines. The support people say they allow FAXing on all Vonage lines, but it doesn't seem to be true. Most FAX machines require a solid PSTN (old analog phone) line, and FAXing through a Voip line is not as continuous as using acoustic tones through a PSTN line.
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jaretpowel
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Joined: Jul 23, 2010
Posts: 39

PostPosted: Mon Oct 11, 2010 3:10 am    Post subject: Reply with quote Back to top

Well, internet faxing software is now available where you can send and receive faxes over the internet. Since the service runs over the internet, there will be no long distance charges.
extremefax.com
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celishigel
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Joined: Sep 19, 2010
Posts: 13
Location: Canada

PostPosted: Mon Nov 22, 2010 2:48 am    Post subject: Reply with quote Back to top

The software included in online fax service supports email platforms. Making the fax documents quick to send and receive as an email attachment.
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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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