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karrun
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Posts: 12

PostPosted: Fri Feb 24, 2006 12:56 pm    Post subject: Inside wiring not working? Reply with quote Back to top

3 days ago I had to change my hardware configuration. Before I had a wireless D-link router downstream of the Vonage adapter. Because I wanted to set up a web server and couldn't open ports because of the Vonage router, I moved the D-link upstream of the Vonage adapter. Everything worked fine, until 2 days ago when I started having phone problems. I would have a dialtone, but only a fast busy on the other end. I called Vonage, and after trying various things, I ended up with no dial tone at all. But when I plug a wired phone directly into phone1 on my Vonage adapter (after disconnecting the phone line to my inside wiring) I can get a dialtone. Vonage says that my inside wiring has a short. When I asked if moving my D-link wireless router upstream of the Vonage adapter could be causing issues, they said no way, that everything looks fine as far as that goes. Could Vonage have fried my wiring somehow? I checked my NIC to make sure that it hadn't been reconnected somehow, everything is still disconnected there.

Thanks,
Karen
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brownizs
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PostPosted: Fri Feb 24, 2006 1:16 pm    Post subject: Reply with quote Back to top

First question that comes to mind, did you unhook you house from the Teleco NID outside, so that you are not getting a live line from them on the house wiring? What happens, is that with the Teleco still hooked up to the house, the adapter will not be able to use the house wiring in order to be able to allow you to hook other wired phones up.

The best thing to do that most have done, including myself, is get a Cordless telephone set that allows for expandability.
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karrun
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PostPosted: Fri Feb 24, 2006 1:18 pm    Post subject: Reply with quote Back to top

Check my post, I said that I checked my NIC to make sure that it was still disconnected. Any other suggetions?
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NateHoy
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PostPosted: Fri Feb 24, 2006 2:20 pm    Post subject: Reply with quote Back to top

I suspect coincidence.

Your home wiring is just that - copper wires. There's no way Vonage could have fried them if they started out good.

You can always try plugging the Vonage adapter into a different wall jack to see if you have a bad jack (maybe unplugging it to do the switchover bent a connector or something?), or trying each of your house phones one by one direct-wired to the Vonage adapter to see if you have a phone that went bad. Also check each jack in the house for anything that might cause a short circuit (corrosion, tin foil shoved in there by an infant or pet, etc) (grin).

It might also be worthwhile to do a continuity test from one jack to another (short red and green on one jack, with the Vonage adapter disconnected of course, and put a multimeter that can do continuity testing on the other end). Just in case Pinky got in your house and chewed through a wire while helping with the World Domination plan (Narf!)

If you get the opportunity, you can try hooking your Vonage router back "first in line" behind the modem, temporarily, to see if your home wiring works with that configuration, but the circuitry for the Internet connection and the telephone connection are separate chipsets in the Vonage routers, so I can't see how it would possibly make a difference.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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karrun
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PostPosted: Fri Feb 24, 2006 6:56 pm    Post subject: Reply with quote Back to top

Natehoy,
Thanks for the idea, I simply switched phone cords and they all worked again.
This is pretty much the straw that broke the camel's back though. I've had nothing but grief with Vonage since I got it a year ago. Saving a few bucks every month is just not worth the hassle. I'm going back to Ma Bell
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firewall
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PostPosted: Fri Feb 24, 2006 7:00 pm    Post subject: Reply with quote Back to top

Why did you ask for help then?
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