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BlueSky
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PostPosted: Thu Feb 23, 2006 3:01 pm    Post subject: E911 How does one find their PSAP? Reply with quote Back to top

Hello,

In my county (Orange County, FL) some PSAPS are enabled for E911 with Vonage and others are not. I can see the list of the PSAPS for my county on the Excel sheet (Master PSAP Registry) on the FCC page. My question is how do I find what PSAP I belong to. Is there any sort of cross reference of someones address to what PSAP they belong to?

Thks
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sinceMay2004
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PostPosted: Thu Feb 23, 2006 3:28 pm    Post subject: Reply with quote Back to top

http://www.fcc.gov/911/enhanced/reports/psapregistry.html

Sorry, I didn't read before I sent.

I would assume it's the most local police authority. If your police/fire is supplied by the county then the county PSAP? If your police/fire is supplied by the neighboring city then use their PASP? Just guessing.


Last edited by sinceMay2004 on Thu Feb 23, 2006 3:37 pm; edited 1 time in total
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BlueSky
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PostPosted: Thu Feb 23, 2006 3:31 pm    Post subject: Reply with quote Back to top

sinceMay2004 wrote:
http://www.fcc.gov/911/enhanced/reports/psapregistry.html


Thanks but that is the excel sheet I reference in my question. It does not match an address to a PSAP.
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Erra
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PostPosted: Thu Feb 23, 2006 9:48 pm    Post subject: E911 Availability Reply with quote Back to top

Is E911 available for Lincoln, Nevada? Just want to ask.
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Kash76
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PostPosted: Fri Feb 24, 2006 10:40 am    Post subject: Reply with quote Back to top

I was very frustrated with this same issue. **I was not yet a customer** My county was finally listed but I could not confirm if the four digit number associated with my area.

I called Vonage, my state, county and city 911 "Specialists" and nobody knew what this number meant.

I emailed the Vonage CEO and the "E911 taskforce" called me back. Based off of my phone number and address they configured a device in their lab and called 911 and the dispatch had my info.

The 911 task force number is 877-817-3847. This should help many with the same question!

_________________
Kash76
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BlueSky
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PostPosted: Fri Feb 24, 2006 11:08 am    Post subject: Reply with quote Back to top

Thanks Kash your info is terrific!
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BlueSky
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PostPosted: Fri Feb 24, 2006 11:24 am    Post subject: Reply with quote Back to top

Just an update.

I spoke to Rahim at that # who was very courteous and had a "can do" attitude". He advised me to test out my 911 and it is indeed e-911 just Vonage's 933 is not working properly saying my 911 is basic.

So issue resolved yay so I guess the 933 "service" was my culprit.
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