Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
ViaForSAM Posted:
Viagra has altered
a sexual daily
life For most
Males in this day
and age. <a
...

In The Forum:
Forum Suggestions - Comments
Topic:
cialis free trial Can Be Fun For Anyone
On May 26, 2017 at 23:17:33

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 12:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
breathless
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 13, 2004
Posts: 22
Location: Salem WI

PostPosted: Mon Apr 12, 2004 3:01 pm    Post subject: Help with Motorola ATA Reply with quote Back to top

My son received his adapter from Voange last Friday and he was unable to get in to work at all. I figured something may be wired wrong but wiring is correct. Problem is as soon as ATA is plugged in, the green LED comes on immediately, no blinking or anything. Needless to say Vonage does not work nor will his computer work when plugged into PC port. I have changed cables, booted, reboots, cussed, all to no avail. Yesterday he has the pleasure of speaking with their "off site" technical support. Does anyone have any idea what may be the cause of this? I changed dns of computer too hoping that I could get into the adapter.

Thank
View user's profile Send private message
strange_69
Vonage Forum Master
Vonage Forum Master


Joined: Mar 07, 2004
Posts: 188

PostPosted: Tue Apr 13, 2004 10:21 am    Post subject: Reply with quote Back to top

If he has a cable modem he may need to clone his computer's MAC address. If you can get into the MTA configure screen, the place to change it is at the bottom of the Advanced Page. To get your computer's MAC address, right click on "My Network Places" then sellect properties, next double-click on "Local Area Connection", click on the "Support" Tab and then on the "Details" Button. Your MAC Address will be at the top of the list, it is labled "Physical Address". This is all asuming that you are using XP. I hope that this helps. By the way, the address for your Config Sreen is prob: http://192.168.102.1/advcfg.html
View user's profile Send private message
breathless
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 13, 2004
Posts: 22
Location: Salem WI

PostPosted: Tue Apr 13, 2004 11:17 am    Post subject: ATA Reply with quote Back to top

It is a cable modem (road runner) with adapter hooked to that and pc hooked to adapter. I have tried changing address on pc but to no avail. Cannot get into adapter config screen either. Just seems strange the green led comes on immidately and stays on.
View user's profile Send private message
bb47
New Forum Member
New Forum Member


Joined: Apr 13, 2004
Posts: 5

PostPosted: Tue Apr 13, 2004 3:14 pm    Post subject: Re: ATA Reply with quote Back to top

breathless wrote:
It is a cable modem (road runner) with adapter hooked to that and pc hooked to adapter. I have tried changing address on pc but to no avail. Cannot get into adapter config screen either. Just seems strange the green led comes on immidately and stays on.


A couple of ideas and questions:
1. Disconnect the MTA for now. Connect the PC to cable modem to confirm there isn't a service problem with the cable company. Run the speed test and confirm that there aren't any upstream problems or proxies in the way. What's the make and model of the cable modem is he using?
2. Try connecting the MTA (WAN port) directly to the cable modem using the cable supplied with the MTA. Leave the PC port unplugged. Do you get a link light (the green light right under the WAN port connection in the back) on the MTA and on the cable modem? Does the MTA WAN link light flash at all ? Do you get a flashing light on the front of the MTA or does it come on and stay steady?
3. Hook up a working corded phone to the "line 1" jack. Do you get a dial tone?

At this point it could be a few things including a bad MTA or corrupt firmware in the MTA but IMO it's too early to say. I'll know more from your answers.

Bonne Chance,
bb47
View user's profile Send private message
breathless
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 13, 2004
Posts: 22
Location: Salem WI

PostPosted: Tue Apr 20, 2004 7:33 am    Post subject: ATA Problems Reply with quote Back to top

Just to give you an update, even though the activity lights were flashing on the back on the ATA, the led on top of box would come on a solid green as soon as power was plugged in so after describing to service what was happening they sent out a nex box and as soon as I plugged it in, it worked perfectly.

regards
View user's profile Send private message
masood
New Forum Member
New Forum Member


Joined: Apr 19, 2004
Posts: 7

PostPosted: Thu Apr 22, 2004 10:19 am    Post subject: Reply with quote Back to top

undo everthing and reinstall ny FOLLOWING the instructions in the manual. you MUST activate the account first.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New Peterhib
New Today 11
Yesterday 13
Total 100644

Who Is On Site
Visitors 146
Members 0
Total 146


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.91
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 1.25 Seconds and 372 Pages In The Last 60 Seconds
The Vonage VoIP Forum