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jenjee Posted:
Hello, My
friend had
cancelled Vonage
over 5 years ago,
but still has the
modem...
In The Forum:
Vonage
Topic:
Best way to dispose of Modem or Router
On May 26, 2012 at 18:09:22

sssscary Posted:
Hi, I realize this
post is old, but I
was just trying to
find out how to
auto delete...
In The Forum:
VoIP Feature Wish List
Topic:
Auto-Delete Voicemail When Forwarded to Email!!
On May 24, 2012 at 08:08:15

sandyj Posted:
The last few days
I've gotten a
couple of calls
from angry people
demanding that...
In The Forum:
Vonage
Topic:
Someone is using my phone number? Hacked?
On May 18, 2012 at 20:07:46

vrtlassit7 Posted:
Can anyone help me
figure out a
solution to create
a virtual
attendant? I own
a small...
In The Forum:
VoIP Feature Wish List
Topic:
Virtual Attendant
On May 18, 2012 at 07:53:07

rodisport Posted:
I have had this
problem for more
than 4 months now
when i call some
one it doesn't...
In The Forum:
Vonage UK
Topic:
no ringing tone
On May 14, 2012 at 18:17:44

js123 Posted:
we already have
vonage device how
can i reactivate
the service and
what is the
procedure....
In The Forum:
Vonage
Topic:
how to reactivate the service
On May 12, 2012 at 14:57:39

dconnor Posted:
A photo would be
helpful....
In The Forum:
Hard Wiring - Installation
Topic:
Problem with home wireup
On May 08, 2012 at 10:47:17

rival Posted:
Thank you! This
was my exact
problem. Outgoing
calls would fail,
incoming calls...
In The Forum:
Vonage
Topic:
Dial tone ok, incoming calls ok, no outgoing calls
On May 03, 2012 at 21:11:35

stevejone Posted:
This is really a
good topic.It
gives a quite
detailed
information about
the jammer...
In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 03, 2012 at 11:29:58

MiveAmige Posted:
The nature of a
cell phone jammer

By
mobile jammer
(jammer, cell ph...
In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 02, 2012 at 18:55:02

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thebyrd
New Forum Member

Joined: Dec 21, 2003
Posts: 1

Posted: Sun Apr 11, 2004 8:50 pm Post subject: One-sided voice comms

My system was working superb for about 3 months. For the last 2 weeks I have been dropping calls. The last week though, when someone calls, I can hear them as if they were in the same room with me, but they can not hear me at all.

I replaced my cabled modem. - no change

I replaced my linksys router with a brand new one - no change

Here is my set-up

comcast.net cable modem --> Linksys Router --> cisco Vonage box

THe linksys router has 4 ports.. one goes to my hub, that goes to all computer drops in the house. One is connected to the Vonage box.

After replacing hardware, I placed an e-mail to customer service at Vonage. I received a called the very next morning (on a saturday) and the customer service rep was kind enough to troubleshoot the issue with me. After a few baseline test calls, customer service rep had me go to a Broadband speed testing website.

My results were 2750 download rate and only 67 upload rate. I contacted my ISP and found out I am rated for getting 3000 down and up to 256 upload. I'm having ISP come test my lines to try to determine solution for faster upload rates.

Big A+ to Vonage customer service for all time spent with me on a Saturday to attempt to resolve my phone issues.

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