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pkuser
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PostPosted: Wed Feb 22, 2006 11:31 am    Post subject: Nortel Handsets compatible with vonage Reply with quote Back to top

Does anyone know where I can find a list with compatible phones or handsets for Vonage, particularly with a Nortel phone. A customer of mine just switched over to Vonage service and has a multi line analog phone. When he is on line A, other handsets do not show an indicator light for line A, like his old service with SBC. I need to find some multi line phones compatible with Vonage; I prefer to use Nortel phones, but I can't find any site that shows what phones are compatible with Vonage.
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PostPosted: Wed Feb 22, 2006 11:45 am    Post subject: Reply with quote Back to top

Any idea which models he's using? Centrex-specific Nortel phones probably won't work properly with Vonage, but other Nortel (now called Aastra) phones meant for true analog POTS (plain old telephone service) lines work fine. I have an Aastra 9120 sitting next to me here, and have used the Nortel M9147CW and M8317. The indicator lines light up just like they should without a problem on my phones.

Let us know the model # and his current setup and we can probably figure out why it's not working. Have you tried connecting the phones directly to the Vonage adapter without using the old building wiring?

_________________
ISP: Varies depending where I'm at.
Vonage: Linksys RTP300
Router: IPCop 1.4.10
Phones: various
Total calls since Jul 24, 2005: 4,794 calls
Total Minutes since Jul 24, 2005: 25,552 minutes
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pkuser
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PostPosted: Wed Feb 22, 2006 12:12 pm    Post subject: Reply with quote Back to top

That actually helps out alot just knowing what nortel phones if any people are using out there with Vonage. This customer wants to eventually go to a true phone switch later on down the line he has a small office with about 6 users sharing to Vonage lines with the linksys router. I want to find some nortel phones that can later on down the line be intergraded with a little norstar system. Any help would be great.
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VonageTPA
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PostPosted: Wed Feb 22, 2006 3:04 pm    Post subject: Reply with quote Back to top

Well, the issue at this point is more of what your customer wants than anything else. These phones (at least the ones I'm speaking of) are 1/2/3 line telephones with no real other advanced features. The 3-line Nortel Venture phones DO have some advanced features and are almost a full phone system. They make an enhanced feature device for these which adds a bit more of a traditional phone system function to them, but I don't remember offhand what all it does. The 1 & 2 line phones may/may not have paging on them.

If he wants to keep the existing phones, then he's going to have to get an analog PBX-style phone system. There's quite a few of them out there; Panasonic's KX-TA systems are quite good & reasonable, and you could keep your existing phones. If you're looking for something more advanced than that, you're pretty much stuck buying new everything. The Nortel phones you presently have are meant for regular phone lines/PBXs/Centrexs, but aren't going to support multi-line display, etc. The PBX will provide you with intercom features, but not the hands-free paging.

If you could provide model #'s of the existing phones, I can tell you more about what your options are.

_________________
ISP: Varies depending where I'm at.
Vonage: Linksys RTP300
Router: IPCop 1.4.10
Phones: various
Total calls since Jul 24, 2005: 4,794 calls
Total Minutes since Jul 24, 2005: 25,552 minutes
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