Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
jlilest Posted:
Vonage: US
numbers iPhone:
T-Mobile
carrier I am
having trouble
...

In The Forum:
Vonage
Topic:
Problem with Simulring going straight to voicemail with iPho
On Apr 17, 2014 at 21:35:11

bluerdg Posted:
Been working with
tech support
trying to figure
this one out,
thought maybe
someone
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On Mar 17, 2014 at 13:24:06

citycash Posted:
Easy peasy !! I
now have three
Vonage lines ( two
boxes) I
transferred my BT
number
...

In The Forum:
Vonage UK
Topic:
Number porting
On Jan 05, 2014 at 06:18:47

bmccull Posted:
It's not that it
will never work.
It is just that
Vonage works
better over cable
...

In The Forum:
Vonage
Topic:
need Help with Clear Spot 4G internet
On Dec 29, 2013 at 15:17:12

joelmch Posted:
Certainly a
firewall issue.
You can probably
try connecting
directly to the
ISP
...

In The Forum:
Vonage
Topic:
Can make calls but can not receive them
On Dec 01, 2013 at 11:29:02

joelmch Posted:
That's really
unfortunate. I
think they would
provide you a
refund. My opinion
...

In The Forum:
Vonage
Topic:
moving date for disconnect fees
On Dec 01, 2013 at 11:28:29

joelmch Posted:
Hi buddy, I was
just wondering
about this. Are
you still with
Vonage by any
chance?
...

In The Forum:
Vonage
Topic:
Call Billing Question
On Dec 01, 2013 at 11:28:00

joelmch Posted:
Looks like a
config set up
issue to me. You
might want to try
calling the tech
support.
...

In The Forum:
Vonage
Topic:
Vonage Register Error [Code 004] - can''t solve
On Dec 01, 2013 at 11:27:25

joelmch Posted:
Perhaps you have
an active download
going on at the
back ground. Try
stopping it
...

In The Forum:
Vonage
Topic:
Intermittent Voice Interruption, calls cutting out
On Dec 01, 2013 at 11:26:52

joelmch Posted:
No for me. You can
easily block that
caller ID by the
way.
...

In The Forum:
Vonage
Topic:
anyone getting annoying calls from 3104295382?
On Dec 01, 2013 at 11:26:20


Vonage VoIP Forums

Vonage In The News
Vonage Extends Home Phone Use and Savings Beyond the Front Door

Vonage Granted Another Three Patents

Syndication

Vonage Customer Reviews
Appreciation
Appreciation



Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



international connection
international connection



VDV21-VD adapter and Vonage service - a winner!
VDV21-VD adapter and Vonage service - a winner!



Should have signed up sooner!!!!
Should have signed up sooner!!!!




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
sigterm
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 03, 2006
Posts: 16

PostPosted: Tue Feb 21, 2006 6:58 pm    Post subject: Two router setup, 1.0 on TestYourVoip! Help! Reply with quote Back to top

Hey guys, it's me again.

Well my original problem here was the quality was insanely choppy, being an owner of a WRTP54G and a heavy downloader, this seemed to have been expected by the lot of you. I would average about 3.0 on TestYourVoip.com.

So I followed Nate's instructions, begrudgingly ordered a SECOND router to pipe it through, the ol' WRT54GL (much cooler looking might I add) and upgraded the firmware with tofu. I followed the instructions on the site and for awhile... I was doing great. 4.0's and up! The other people here said it sounded great. No more weird echoes, etc...

However, come the next morning... I can't get past 1.2 on TestYourVoip! My torrent traffic has actually been LESS than it was when I was hitting 4.0, and I cap my upstream.

I followed the QoS instructions but nothing seems to work now. Help!

Here's the detail of my setup:

Issue: Echoes, other side says we get choppy audio. Can't get over 1.2 on testyourvoip.com.

Setup: Earthlink via RoadRunner/TWC (3m down/256k up) -> RCA DCM425 -> WRT54GL + tofu (latest) -> WRTP54G

Setup In Detail of Routers:

1. WRTP54G with wireless turned off and security off plugged into Port 1 on the WRT54GL.
2. WRT54GL QoS: Upstream Cap at 200 (after trying a bunch of numbers, my highest best time on internet speed tests was over 300k up. My worst was around 250up, so I tweaked it to be below.)
3. Port QoS: 1 Highest witih Flow Control on. Other machines are on Low.
4. Device QoS: One entry for Vonage, listing it as the Highest.
5. Application QoS: Gaming Optimizations On, uTorrent for 32549 on Low, Voip for 5060 on High. Previously set Low Ports to Highest, and High Ports to Lowest (but then figure this could backfire since RTP traffic hits a random port above 1024). Now set to everything being Default.

Detailed results from testyourvoip:

From You TO Boston:
---------------------------
Media Quality:
MOS: 1.0 / 5.0
Degradation Sources: Codec: 0.58 14.4%, Latency: 1.39 34.9%
Packet Discards: 0.93 24.5%, Packet Loss: 1.04 26.2%
Codec: G.711 (PCM at 64kbps, 20ms RTP payload, 80kbps IP BW)
Round-Trip Latency: 1636ms
Packet Discards: 5.7%
Packet Loss: 6.1%
Loss Periods: Min: 20ms, Avg: 40ms, Max 260ms, Burst Loss
Jitter: Min: 1ms, Avg: 39ms, Max: 274ms

Signaling Quality:
Post-Dial Delay: 63ms
Call Setup Time: 63ms
Media Delay: 235ms

FROM Boston to You:
----------------------------
Media Quality:
MOS: 2.7 / 5.0
Degradation Sources: Codec: 0.58 25.0%, Latency: 1.68 73.1%
Packet Discards: 0.04 1.8%, Packet Loss: 0.00 0.0%
Codec: G.711 (PCM at 64kbps, 20ms RTP payload, 80kbps IP BW)
Round-Trip Latency: 1636ms
Packet Discards: 0.1%
Packet Loss: 0.0%
Loss Periods: Min: 20ms, Avg: 20ms, Max 20ms, Random Loss
Jitter: Min: 4ms, Avg: 6ms, Max: 26ms

Signaling Quality:
Post-Dial Delay: 147ms
Call Setup Time: 86ms
Media Delay: 183ms

----------------------------

ANY Ideas please help! I was wondering if maybe I can fine tune QoS if I port forward anything above that may be Vonage to go to a certain port and QoS THAT specifically (I could have sworn I thought tofu allowed you to set QoS on a RANGE of ports).

This is seriously getting ridiculous. And I've tried the site at different times as well as different locations.

Any help would be appreciated.

-gary
View user's profile Send private message
Datahazard
Vonage Forum Master
Vonage Forum Master


Joined: Dec 18, 2005
Posts: 185

PostPosted: Tue Feb 21, 2006 7:45 pm    Post subject: Reply with quote Back to top

5060 is just the SIP port, the actual sound comes on an available port between 10000 and 10150, that range should be high. I keep telling people to put the Vonage adapter first, but a lot of people keep arguing with that. also, your upstream shouldn't be capped, even if you have your codec on 30k you need at least 120 k for one Vonage line alone.
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Tue Feb 21, 2006 8:27 pm    Post subject: Reply with quote Back to top

Gary, the first step is to try to localize the problem. Since you had it working well, I doubt that changing the settings on your equipment is the answer. First try re-booting everthing.

Assuming that doesn't fix the problem, try connecting your computer directly to your modem and re-running the Voip test. If that doesn't dramatically improve your scores, then you have an issue to discuss with your ISP. If it does, then we need to look at your router and possibly your Vonage adapter.

By the way, is your computer currently plugged into the first router or into the adapter?

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
NateHoy
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Tue Feb 21, 2006 8:32 pm    Post subject: Reply with quote Back to top

Your QoS setup sounds like a fine starting point. But it's obviously not working.

You should be able to get away with about 225 on that setup, but I have a lower upstream than yours and keep mine at 195 and it works fine.

I'd turn off Flow Control, and drop the Ethernet Port 1 priority. As long as the MAC address is set properly on the Vonage adapter, that should be enough. No sense adding more rules that say the same thing.

I'd also take the computer that is running BitTorrent and set that to LOW, then override all of the Web surfing, Telnet, SMTP, POP, etc, TCP/IP ports to be MEDIUM.

You may also be overloading your cable modem. How many connections do you have your BitTorrent client set to use simultaneously?

What modem do you have?

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
View user's profile Send private message
sigterm
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 03, 2006
Posts: 16

PostPosted: Tue Feb 21, 2006 10:54 pm    Post subject: Reply with quote Back to top

Alright guys...

Datahazard: Well I heard something about the adapter/router not handling QoS well. And this all started because when I only owned the single adapter/router, I had very very bad calls.

Steve: I tried rebooting everything, several times. And yes, I waited the full few minutes for each or whatever it was. How do I plug the computer directly into the modem and have Voip? Don't I need an adapter somewhere? Right now, my computer is plugged into the router that's closest to the modem. The Vonage Adapter/Router is doing nothing but holding on to the phone line.

Nate: Alright well I changed it to 225 as you said, Turned off flow control on Port 1 where the Vonage Adapter is plugged into (Why by the way? All of the other ports are set to Enable Flow Control), and I dropped the Ethernet Priority.

I put in the MAC address to my main computer (the one running uTorrent) and set that to Low.

I set all of my Low ports to Medium.

uTorrent by default put my maximum Global Connections to 200 (!?). I just changed it to 150.

I have an RCA DCM425.

No changes yet. Oy. This is driving me nuts. I'm going to try to reboot everything again.

Thanks again guys.
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Tue Feb 21, 2006 11:19 pm    Post subject: Reply with quote Back to top

sigterm wrote:
Steve: I tried rebooting everything, several times. And yes, I waited the full few minutes for each or whatever it was. How do I plug the computer directly into the modem and have Voip? Don't I need an adapter somewhere?


You don't need an adapter, a Voip provider, or anything except a computer with a broadband connection to run a test at testyourvoip.com . Naturally, you need those other things for telephone service, but testing by plugging your computer directly into the modem will help to pinpoint the problem.

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
sinceMay2004
Vonage Forum Master
Vonage Forum Master


Joined: Feb 28, 2005
Posts: 193

PostPosted: Wed Feb 22, 2006 12:06 am    Post subject: Reply with quote Back to top

I'm not sure if you did this::> Use the mac of the wrtp54g in the QoS of the wrt54gl set to high.
View user's profile Send private message
sigterm
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 03, 2006
Posts: 16

PostPosted: Wed Feb 22, 2006 12:51 am    Post subject: Reply with quote Back to top

Hrm I might have a clue, or something odd, that makes things explode.

So I was chilling at 4.0+ again. After doing all the things you guys recommended. Then, I load up uTorrent, I thought this would make it blow up, but it was fine. Even got 4.2 once or twice.

Something that happened before was I lowered my global upload maximum from 16 to 8 earlier. Didn't think this would be a big deal, but at that point I was desperate.

My torrent DOWNLOADS slowed to a CRAWL. So, just tinkering around with the settings, I decided to put the upload rate back to 16, since everything seemed fine. My downloads skyrocketed, my Voip test went back down to 1.0.

Why is this happening? I've tried picking a number inbetween but making the jump from 12 to 16 seems to make a huge difference (something about letting leechers download, and if I upload at this rate at least, I'm not a leecher, so I get more access?).

Voip is the most important, but I don't want Torrents to be ridiculously slow either. And the weird part is in either case, my uploads still barely increase in size or anything.

Isn't QoS supposed to be smart about this and whenever I make a call, everything slows down to accommodate it?

Sigh. Any ideas?
View user's profile Send private message
sinceMay2004
Vonage Forum Master
Vonage Forum Master


Joined: Feb 28, 2005
Posts: 193

PostPosted: Wed Feb 22, 2006 1:36 am    Post subject: Reply with quote Back to top

Post your www.testyourvoip.com with modem>pc.
View user's profile Send private message
NateHoy
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Wed Feb 22, 2006 8:06 am    Post subject: Reply with quote Back to top

sigterm wrote:
Hrm I might have a clue, or something odd, that makes things explode.

So I was chilling at 4.0+ again. After doing all the things you guys recommended. Then, I load up uTorrent, I thought this would make it blow up, but it was fine. Even got 4.2 once or twice.

Something that happened before was I lowered my global upload maximum from 16 to 8 earlier. Didn't think this would be a big deal, but at that point I was desperate.

My torrent DOWNLOADS slowed to a CRAWL. So, just tinkering around with the settings, I decided to put the upload rate back to 16, since everything seemed fine. My downloads skyrocketed, my Voip test went back down to 1.0.

Why is this happening? I've tried picking a number inbetween but making the jump from 12 to 16 seems to make a huge difference (something about letting leechers download, and if I upload at this rate at least, I'm not a leecher, so I get more access?).

Voip is the most important, but I don't want Torrents to be ridiculously slow either. And the weird part is in either case, my uploads still barely increase in size or anything.

Isn't QoS supposed to be smart about this and whenever I make a call, everything slows down to accommodate it?

Sigh. Any ideas?


It is supposed to. It does for me. However, there are a number of factors at work here. How many MAX global connections do you allow in uTorrent?

Can you post a screenshot of your QoS screen and device list, or Private Message me and I will reply with an email address so you can send it to me if you'd prefer not to post it here?

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New DMondalmi
New Today 0
Yesterday 8
Total 80808

Who Is On Site
Visitors 95
Members 1
Total 96


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 4.02
Change:   +0.17
Up to 15 Minute Delay

Site Search
 






†Limited time offer. Cannot be combined with any other promotional offer. Valid for new accounts only. Limit one (1) Restaurant.com Gift Certificate per account. Customer must subscribe to Vonage for 61 consecutive days to receive the Gift Certificate. Allow 8 weeks after the 61-day requirement to receive the Gift Certificate via email. Redeem the gift certificate online at http://Dine.Restaurant.com before use. Valid for dine-in only unless otherwise stated. Unredeemed gift certificates not valid toward purchase at restaurants. Limit of one (1) gift certificate at given restaurant per party per month. Minimum spend requirements and other restrictions on the Restaurant-Specific Gift Certificates and online merchant websites vary and are subject to change. Other restrictions may apply. Visit http://Dine.Restaurant.com for complete terms and conditions and participating restaurants. Vonage has the sole right to decide all matters and disputes arising from the Gift Certificate and all decisions are final. All taxes on gift certificates are solely Customer's responsibility. Vonage is not responsible for any damage to the Gift Certificate or product defects of any kind. In the event that the Gift Certificates become unavailable for any reason, Vonage reserves the right to provide a substitute of similar type and value.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.76 Seconds and 396 Pages In The Last 60 Seconds
The Vonage VoIP Forum