Now that my number has been ported I was curious about who "owned" it now. When I checked with http://nextelonline.nextel.com/NASApp/wnp/en/Action/PECLanding it says that a company called Focal Comm. Corp owns the line. Could this be the reason some people have problems porting away from Vonage?
Now that my number has been ported I was curious about who "owned" it now. When I checked with http://nextelonline.nextel.com/NASApp/wnp/en/Action/PECLanding it says that a company called Focal Comm. Corp owns the line. Could this be the reason some people have problems porting away from Vonage?
I had to change from Comcast because they don't service my current location (Lord knows I wish they did) so I'm trying to switch to Vonage ... "what a nightmare on porting this number - 45 days so far."
If Focal Communications is the problem, please someone give me their telephone number and I'll rattle their cage instead of speaking with the ill knowledged customer service representatives from Vonage.
If Focal Communications is the problem, please someone give me their telephone number and I'll rattle their cage instead of speaking with the ill knowledged customer service representatives from Vonage.
Can't do it. Nobody speaks directly to the 3rd party carriers. Basically they're Vonage lines that are leased thru the 3rd party carriers. Nie way to create layers. Bad for the Customer.
In my time at Vonage I've NEVER seen a LNP trouble tkt that had ANY mention of conversations between Vonage/3rd Party/'old' carrier.
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